May. 26, 2005
It is interesting to read some of the early writings on IDX, commonly called Broker Reciprocity. Try http://BrokerReciprocity.InternetCrusade.com
For example, there is good background information from Brian Larson on the early days of IDX
http://brokerreciprocity.internetcrusade.com/web/BNLCommentaryonNAR.pdf
Brian says: "The telephone metaphor is useful here: When a buyer calls a broker on the phone to look at a listing of another broker, the showing broker does not respond by saying, Sure, I can show you that listing, but first let me tell you a little about the listing broker… Since the showing broker here EARNED the telephone call, she gets the opportunity to sell her services to the buyer, even though she is using inventory of other brokers to sell that service. The same is true in IDX. The site-sponsoring broker earns the consumer contact, either by advertising or relationship-building. Once the consumer gets to the sitesponsoring brokers web site, no one should force the site sponsoring broker to push that consumer away to the listing broker."
Saul
May. 26, 2005
I think folks are still missing the advertising issue. Who says putting listings on a web site is not advertising? Who says that if you make a member of the public give you an e-mail address, any e-mail address, that you can give them access to the MLS information and that doing this on a web site marketing your services is then not advertising? Who says the "client copy" given out in an office and distributing information from a web site are the same thing, therefore not advertising? And who says the client copy itself is not advertising? Just because it has been done for years doesn't mean it is legal...has your (the collective your) licensing regulatory agency looked at this (these) issue(s)?
I will admit that I don't know the answer to the above...do you? If you are making decisions for an organization and are a director with a fiduciary duty to the organization and its members, don't you think you should be sure? This reminds me of something I haven't thought of for a long time, but I believe it is appropriate to discuss. I hope I don't offend anyone with the "salty" language.
In the summer of 1968 as a Fourth Class Midshipman (plebe) at the United States Naval Academy at Annapolis, one of the important lessons we were taught was to never guess (more like NEVER GUESS!!!). It was impressed upon us that as leaders in the future, people's lives could depend upon information provided by us.
"Are they shooting live ammo?" "Does the aircraft have enough fuel to fly the mission?"
As plebes we were only allowed four "basic responses" when asked a question by an upper classman. They were:
Yes sir No sir Aye Aye sir (I understand and will obey) I'll find out sir.
If you were not 100% sure, then you were guessing and "I think" was not an allowed response...it was a guess. Guessing was absolutely forbidden.
"I believe" was another improper response (as in "I believe the correct answer is...") and beginning the answer to a question with the words "I believe" would result in your standing on your chair in the mess hall in front of 4000 young men singing the song "I Believe."
I believe for every drop of rain that falls
A flower grows.
I believe that somewhere in the darkest night
A candle glows. I believe for everyone who goes astray
Someone will come to show the way. I believe, Oh, I believe)
...yes, I had to sing it a few times before it sunk it. I think we were told that we believed in our country, in the navy, in ourselves and if we chose, in our god. To make sure we were inculcated with this "value" and to make it a habit never to guess, on many occasions, after a question was asked and responded to, the upper classman asking the question might ask the following follow up question:
"bet your ass?"
If you weren't willing to "bet your ass," then obviously you weren't sure and if you were not sure and answered anyway, you were guessing. If you didn't know something, the proper response was "I'll find out sir." Whenever an upper classman asked you if you were willing to "bet your ass," it made you think about your response...if you were sure, you would reply affirmatively, "yes sir," If not it was simple, "I'll find out sir." OK...I know you are wondering, what happened if you "bet your ass" and lost? Simple...You bent over, grabbed your ankles and waited for the upper classman to take the biggest book he could find (usually your book of Navy Fight Songs)...and with a running start down the corridor, swat you smack dab in the fleshy area. It didn't take many times witnessing (or experiencing) this to understand the importance of being sure and the significance of "betting your ass."
What does this have to do with real estate and VOWs you ask?
Is a VOW advertising (which would require permission of the listing broker), or is it the dissemination of information (which is one of the purposes of an MLS)?Here is how the California Department of Real Estate defines advertising:
>> "Advertising"--Any written or printed communication, or oral communication made in accordance with a text or outline that has been reduced to written form, which is published for the purpose of inducing persons to purchase or use a product or service. <<
ARELLO (Association of Real Estate License Law Officials) defines advertising as:
>> "Advertising" means all forms of representation, promotion and solicitation disseminated in any manner and by any means of communication to consumers for any purpose related to licensed real estate activity... Licensed entities should not advertise other licensed entities' listings without written permission, and if given, should not alter the online display or any informational part of the listing without written permission of the listing owner. <<
So if you think the public exposure of data via a VOW is not advertising but merely dissemination of information to clients or customers and thus allowed, my question is simple... "bet your ass?"
Doesn't it make sense to make sure before you spend your hard earned money on a web solution by having the blessing of your governing regulatory authority? If you are a broker, probably. If you are an association, absolutely. While it may be OK for individual brokers to play in "gray areas," I think it is important for associations representing members and associations who members look to for guidance, play on the side of certainty and at least warn of "gray areas" when promulgating "guidelines."
I know there are issues of data security, data currency, copyright and more...but I really am stuck on the issue of advertising another broker's listing without the listing broker's permission and believe that if this is to be allowed, the "display" of that data should have some guidelines.
Should broker's be allowed to promote their services on the same "web page" as the listing data? If they do, is it advertising?
When making decisions upon which the entire membership will rely, it is not a bad idea to know what the regulators might have in mind should an issue be brought to them.
Proponents of VOWs indicate that a VOW is an "alter ego" of a bricks and mortar office. Consider the following:
One of your competitors sets up a physical office and prints flyers of all your listings (and all the other listings in the MLS).
The flyers are in color with pictures and all the property data, framed with a border that promotes the services of this broker (your competitor). Reference to you may or may not be included on the flyer but your phone number and e-mail address are excluded. The flyer is a promotional piece for this broker and the property data is included with the promotional material.
He then advertises in all the major newspapers in your city that all the listings in the MLS can be viewed in his office and prospects may take home all property data acquired in his office. Prospects enter his building, sign a guest register (with no verification of identity, just a sign in) and then gather flyers on all the properties they are interested in and leave (some prospects take a flyer of every listing).
Would this be proper use of MLS data in a bricks and mortar environment or would it be a violation of CA DRE or ARELLO definitions of advertising as stated above? "Bet your ass?"
Some final comments on the advertising/information issue:
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When one examines "client copies" around the country, they are usually just the listing information and not the marketing and advertising of other services surrounding the listing information. I am not a regulator, but to market other real estate services around the listing information of another broker's listing(s) makes a web site look too much like advertising imho.
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Possible consequences of a no "opt out" provision for a VOW could be brokers in some markets opting out of IDX and then displaying all the information via a VOW, creating a disadvantage for brokers who cannot afford a VOW application.
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The "success" of IDX is somewhat disguised as many brokers are still not familiar with it even though it may be available through their MLS. When I hear comments about the "success" of IDX, it is always in those markets and at those MLSs that chose the "Opt Out" method (your listings are "in" unless you specifically tell us you want out) as opposed to the "Opt In" method (your listings will not be "in" unless you tell the MLS you want them to be in). In the former, the MLS begins with 100% of the listings and "Opt Outs" reduce the participation from there (a small number Opt Out or are even aware of IDX at this point, which indicates "success" in the Opt Out markets). In the latter, the MLS begins with 0% of the inventory and builds from there (these markets are not experiencing the same "success" as the Opt Out MLSs).
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Listings have "marketing value" and the web is still primarily a marketing vehicle. How many brokers invite their competitors to erect "For Sale" signs on their listings. If I take a listing, I am the one who receives the benefit from the marketing or promotional value of that listing, and rightly so...as part of the reward for the money and effort it takes to get that listing. Allowing competitors to enjoy the marketing benefits of the listing may not sit right with brokers when they finally realize what is happening. This could have many "unforeseen consequences." Would it be proper for me to take a one page ad in a newspaper...put my competitor's listings in the center of that one page ad, and surround those listings (your listings) with information about the real estate services I offer, without permission of my competitor who took the listing and who believes the listing is their property? Would it be proper for me to advertise for prospects to come down to my office to receive all the listings bound in a book with my services advertised all around the listings...all they need to do is sign in, giving me any name they want, and no verification of their identity on my part?
Saul
Saul Klein e-PRO/GRI/CFP Saul is a California Real Estate Broker of 26 years and the 1993 President of the San Diego Association of REALTORS and the 1999 Designated REALTOR of the Year. He is president of InternetCrusade, an NAR partner in the creation and delivery of NAR's e-PRO Technology Certification Program. To enroll in e-PRO and earn the only technology Certification of NAR go to http://eProNAR.com
May. 26, 2005
It has been said that there are two types of people:
Those who make things happen and those who ask what happened? The Internet and access to listing information, and the thoughts and concepts concerning access to that information will have a lot to do with what the real estate industry of the future will be like, and what the future will be like for brokers, sales licensees, MLSs, MLS vendors, and association executives.
While the information presented here will be helpful to all of the above, it is directed at the broker and the sales licensee who must become conversant in the concepts of IDX and VOW and then go to work at the local level to see that their issues and concerns on the subject are considered, so as not to fall into that second category of people, those who ask…usually when it is too late... what happened? For brokers and sales licensees, this will require involvement now at the local association and MLS level. While it is true that the National Association of REALTORS® can and will develop guidelines for the structure of MLS and Internet display of data, the real decisions will be made at the local level. If you want your voice to be heard, the time for involvement is now.
As Shakespeare said (Julius Caesar. Act iv. Sc. 3.):
There is a tide in the affairs of men, Which, taken at the flood, leads on to fortune; Omitted, all the voyage of their life Is bound in shallows and in miseries. On such a full sea are we now afloat; And we must take the current when it serves, or lose our ventures. When a residential real estate licensee is asked what they consider to be the most important business tool in their business, almost exclusively the answer you will hear is MLS. MLS data was for years protected by the industry and coveted by the rest of the world. In the mid-1990s, limited amounts of listing information became available through national aggregators such as REALTOR.com. It is now being assumed by many that all the data should be made available to all consumers and what was once considered national electronic (Internet) advertising is drifting slowly towards national electronic (Internet) access by the public. What was unthinkable 6 years ago is now being touted as the future and woe to any one who tries to stand in the way of progress.
The Internet has created a Paradigm Shift in MLS and as such it is instructive to remember that when a paradigm shifts, everyone goes back to zero...your past success guarantees nothing when a paradigm shifts. As a matter of fact, your past success can block you from seeing the future. The question is whether that future includes unfettered consumer access to all the MLS data (on all brokers web sites) or subsets of data as agreed upon by local brokers in local market areas. The Internet has resulted in once-dominant MLS vendors now fighting for market share and a transition from legacy to browser-based Internet systems with Internet access for agents and access and dissemination of listing (and sold) information to consumers.
Parties with an interest in IDX/VOW
When examining IDX/VOW, it is important to consider the ramifications from the perspectives of different interested parties. Those parties being:
- MLSs
- Brokers
- Sales Licensees
- Vendors
- Regulators
- Consumers
- Perspectives of the MLS Players
MLS must be concerned with: Data integrity Currency Security of Data Copyright Brokers must be concerned with:
Marketing Value of Listings Offering of other brokerage services Offering FSBOs Promoting reduction of fees Sales Licensees: May want listing content for their web sites. May be allowed, with their brokers permission only. Brokers are responsible for the supervision of their sales licensees.
From California real estate law: A broker shall exercise reasonable supervision over the activities of his or her salespersons. Reasonable supervision includes, as appropriate, the establishment of policies, rules, procedures and systems to review, oversee, inspect and manage:
Agent Web Sites (a) Transactions requiring a real estate license. (b) Documents which may have a material effect upon the rights or obligations of a party to the
transaction. (c) Filing, storage and maintenance of such documents. (d) The handling of trust funds. (e) Advertising of any service for which a license is required.
Vendors - IDX/VOW Solution Providers
How is IDX/VOW viewed by the license regulators in your state? Make sure your solutions comply
Regulators:
Must insure compliance with existing laws and may determine that what some consider the providing of information is in fact advertising, subject to current advertising rules which includes the requirement of permission from listing broker
Consumer:
Entitled to only what brokers want to provide. They have no automatic right to information just because there is an Internet.
Major areas of impact of IDX/VOW are:
Legal Privacy Marketing Technology
How Does IDX Differ from VOW (and should it?)
The distinction has been made by some in the industry that IDX is advertising and that VOW is dissemination of information. The drawing of that line between advertising and information is not as easy as many in the industry would have us believe.
The following two definitions make this point, both defining advertising (and leaving little to the imagination about what might not be advertising and merely the dissemination of information). Keep these definitions in mind when examining arguments for VOW as the dissemination of information, not requiring permission of the listing broker.
• California DRE Commissioner Regulations
"Advertising" Any written or printed communication or oral communication made in accordance with a text or outline that has been reduced to written form, which is published for the purpose of inducing persons to purchase or use a product or service.
• Association of Real Estate License Law Officials (ARELLO) Advertising All forms of representation, promotion, and solicitation disseminated in any manner and by any means of communication to consumers for any purpose related to licensed real estate activity
Definition of Internet Data Exchange (IDX)
Web sites offering IDX give the public the ability to conduct searches of listings, displaying data fields agreed upon at the local MLS level by MLS Participants. Participants can only display listings allowed by other participants (opt in or opt out). IDX is the web site advertising of another brokers listings with the permission of the listing broker.
• Displayed fields are limited (decision made by each MLS) • Participants (Brokers) have the right to opt in or out. Participation is not mandatory • Data displayed is considered to be advertising.
Definition of Virtual Office Web Site (VOW)
Virtual Office Web Sites can be used for providing real estate transaction services to clients, as well as listing information. This discussion will focus on VOWs providing customers the ability to search the MLS for listing information and then display that listing information to the searching customer. The information provided need not be a subset of the data as is the case with IDX, but may be all the data contained in the MLS on the selected properties, including comment sections never intended for public display in any manner. No permission is required of the listing broker to display the listing brokers listings as it is not considered advertising by the web site owner, but merely the dissemination of information. There is an analogy to the client copy of an MLS which may be given to prospective buyers when they walk in to a brokers bricks and mortar office. To receive the information, the prospective buyer requires some relationship be established, usually by some sort of online registration process.
VOWs :
Are subject to the same MLS Rules as a bricks and mortar office (Rules for VOWs have yet to be written) Proponents state that a VOW is the same as a Bricks and Mortar office (theory) The visitor, by virtue of onsite registration, becomes a customer or client Allow the public, by providing contact information (non-standardized as to amount and type), to conduct searches of all MLS listings and obtain all the information contained in the MLS. VOW Participant can (arguably) display all MLS listings without permission of listing broker as VOW is the distribution of information (much like faxing information to someone or providing a client copy of MLS data so the theory goes), and it is not advertising (see regulations on definitions of advertising above, which seem to refute this theory and would thus require the listing brokers permission to be included in another brokers VOW). All listing information details can be displayed, including comments (theory and practice at this point with few regulations written on VOWs)
VOW Issues for consideration
• Permission of seller
Should sellers have the right to withhold their properties from exposure on the Internet? The opinion of this author is yes, absolutely.
• Name and contact information of Listing Broker
This decision should be left to local broker MLS Participants
• Search Criteria or limitations
This decision should be left to local broker MLS Participants
• Status or types eligible for display • Active Listings • PendingSold
This decision should be left to local broker MLS Participants
Property Addresses This decision should be left to local broker MLS Participants
Procuring Cause
Who starts that unbroken chain of events that ultimately leads to a sale? Does IDX or VOW create new scenarios?
Searches
MLS - Agents Search VOW/IDX – Consumer Search
If all the MLS data is to be made available to the public, why not just give consumers a public MLS User Name and Password?
No business is required to provide their competition a marketing advantage. Brokers should have the right to opt out of VOW participation.
A Question for Listing Brokers:
What do the following have in common? • e-BAY • Yahoo • e-REALTY • Zip Realty
Could it be…Your Listings
What is the marketing value of a listing? Should your listings be used to: • Sell someone elses real estate services • Be used to promote another business model offering the same services you offer for lower fees than you charge?
Possible Scenario
• Company obtains license in majority of states • Company joins major MLSs in states licensed • Company advertises listing info available on site • Possible Scenarios • Company has prospects go through registration process • Company allows FSBO to list properties on site • Company refers out leads • Company makes sold data available to prospect...online CMAs
That company could be: • Yahoo • e-BAY • Costco • Cendant
Thoughts on Public Access to MLS
MLS was not created with the intent that consumers should have access to all the content The first wave of public display required fields to be agreed upon by participating brokers. The argument centered on who owned the data Justification for Unfettered Public Access by Web Surfers
• Client copy does not contain name of listing broker
• Internet is just a new way to provide information and is no different than having someone come into your office for information
Justification for Limiting Access by web surfers
• When someone comes into your office, do you give them your user name and password to the MLS. If not in your office, why would you on the Internet? • Justification for Limiting Access by web surfers • Too many properties to choose from is confusing • Certain information contained in an MLS is confidential and compromising - it could put the seller at a negotiating disadvantage, violate privacy, put people at risk (physical)
Below are sample VOW comments which promote discount services, other services of VOW provider, and potential confidential remarks which could put the seller at a negotiating disadvantage and could also violate fair housing and possibly put homeowners at risk.
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First line relates to discount if customer works with VOW provider:
http://sd.yahoo.erealty.com/rebate.html$3,500* rebate when you buy this property through eRealty.
MLS Comments: Exceptional Large Corner Lot. Great Location Near Schools & Easy Freeway Access. Huge Parking Space In Rear. Rv/Boat/ Ok? Lots Of Upgrades. Custom Drapes, Nice Floor Plan, Jack & Jill Bathroom. Nice Cozy Home. Large Living Room.Show & Submit All Offers, Owner Anxious!
Last statement may or may not be intended for public display as it hints to the owners motivation -----------------------------------------------
$3,150* rebate when you buy this property through eRealty. MLS Comments: Hurry-Won'T Last! Well-Cared For Family Home. Walk To Park And Award Winning Elem School. Flooring, Roof,Fence, & Roll Up Garage Door W/ Opener 3 Yrs New. Dishwasher, Water Heater, Stove, Garbage Disposal & Wood Patio Deck Replaced W/In Past 2 Yrs. Large, Private Back Yard. Must Call 1St--Small Children.
The mention of small children could be seen as a potential fair housing violation not to mention the security issue. As a parent, would you really want the world to know (via the Internet) that you have small children in your home?
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Conclusions:
• A VOW is not the same as a Bricks and Mortar Office so different rules are necessary
• MLS allows for agent search, not consumer search; certain MLS information is confidential and should remain confidential.
• Listings have marketing value and brokers should have the ability to opt in or out when it comes to the display of their listings on another brokers web site. Brokers do not allow other brokers to place for sale signs on their listings so they should be able to decide if they want the marketing power of their listings to help their competition market and sell current and future services
• Listing information is valuable and brokers can still be in control...just because there is an Internet does not mean brokers have to give up control of listing data.
• Sellers should have the right to opt out of Internet display of their property.
• There is no evidence that the property the buyer finds in an Internet search is the property the buyer purchases...in fact, the property purchased is probably the property found by the agent in an agent search.
• Surveys are often suspect and often reflect the wishes and/or bias of the surveyor than the surveyed. Have you ever seen the results of a survey and wondered who in the world was surveyed?
• Agents should only be allowed VOW or IDX sites if their brokers approve.
• Comments section of MLS should not be made public and any comments should be examined.
There is much to consider by all interested in MLS and the time to participate is now at your local association and MLS...this is not a drill.
Once again, as Shakespeare said:
There is a tide in the affairs of men, Which, taken at the flood, leads on to fortune; Omitted, all the voyage of their life Is bound in shallows and in miseries. On such a full sea are we now afloat; And we must take the current when it serves, or lose our ventures. ------------------------------------------------
Saul Klein is President of InternetCrusade, a pioneer in web and e-mail solutions for the real estate industry. http://InternetCrusade.com Saul was the first national advocate and evangelist for listings on the Internet and was personally responsible for the signing of contracts with MLSs across the country back when MLSs paid $1.00 per listing per month to put their listings on REALTOR.com, which at the time, was a wholly owned subsidiary of the National Association of REALTORS. Saul is a sought after lecturer and consultant and travels the country speaking to REALTORS, Associations, and MLSs about leadership, strategic planning, and InternetCrusade's latest project, e-PRO, NAR's online Technology Certification Program which was created and now delivered to the Industry by InternetCrusade. Saul has been a California real estate broker since 1975 and he was the 1993 president of the San Diego Association of REALTORS and their 1999 REALTOR of the Year.
May. 25, 2005
It seems the Department of Justice (DOJ) has found at least 2 aspects of the proposed (yes proposed, not implemented) National Association of REALTORS (NAR) VOW Policy objectionable and DOJ has gone so far as to threaten legal action. DOJ has also recently voiced objections involving the states of Texas, Oklahoma, and Kentucky http://www.usdoj.gov/atr/public/press_releases/2005/208653a.htm and http://www.trec.state.tx.us/pdf/press_releases/20050426-minBrokSvcsRuleUpdate.pdf
Is this a DOJ conspiracy against the real estate industry or just poorly informed government employees with nothing better to do...or both?
The current proposed (and well thought out) NAR VOW Policy has been under review by DOJ for the past 18 months and DOJ has found the following objectionable:
- Selective Opt out provision (there are 2 types of Opt Out provisions in the NAR proposal, Blanket and Selective Opt Out)
- Restrictions or limitations on use of VOWs to generate referral business by companies not involved in the actual listing and selling of real estate.
Bring yourself up to date on IDX and VOW by going to http://IDXandVOW.RealTown.com and http://www.realtor.org/realtororg.nsf/pages/VOWPolicyDOJ?OpenDocument
Public display of other broker's listings via the Internet has created the potential for major change in the real estate industry and that is exactly why we must move forward with our eyes open, going back to the basics and understanding the fundamentals before we move forward. It is time to re-evaluate where we have been and then where we want to proceed...or someone else will do it for us.
Let's start by looking prior to the days of the www (the graphical part of the Internet), which has been around since 1992 or so, popularized by the development and then commercialization of "browsers" (The Internet has been around in some form since 1969).
Things were pretty simple in pre 1992 real estate. The two major ways to make money in real estate sales were:
If I took a listing, I could use that listing to help me generate both buyers and more listings. "For Sale" signs and "just listed" mailings increased my "presence" and the chance that other home owners would recognize me as a real estate sales leader in the neighborhood (and that would, hopefully, help me get more listings). There was a recognized promotional value in the listing. Other brokers were not allowed to put their "For Sale" signs on my listings...they were not entitled to the promotional value I gained when I got that owner to sign my Exclusive Authorization and Right to Sell (listing agreement). It cost money to generate listings and as the listing broker, I was entitled to the benefits of my (or my agents) listings.
Listings and their promotional value helped me find buyer leads for any listings I might have...and...because I was a member of the MLS (which was once a unilateral offer of sub agency, and since the late 1980s a "unilateral offer of compensation"), buyers for listings of other broker members of the MLS.
If I had a listing, I could advertise the listing (when and where I deemed appropriate) and when calls came in (leads) I could begin to work with the caller by inviting them into my office to meet and discuss the listing they called on or perhaps other properties in which they might have an interest.
This might include other broker's listings as well as my own. I had no obligation to give the name and phone number of the listing broker when I provided listing information to a prospective buyer who came into my office.
When I took a prospective buyer out to look at property, I had no obligation to give the prospect the name or phone number of the listing broker. I simply "showed" the property and provided information, answered questions, etc. If the buyer said: "This is great, now please give me the name of the listing broker so I can have another broker write an offer," I was under no obligation to provide that information to the buyer.
Once again, and this is an important concept, the listing itself has a promotional value that we all recognized and of which, only the listing broker could take advantage. Listing brokers had no obligation to let competitors benefit from the promotional value of the listings they worked to obtain. Listings are the property of the broker. Licensees learn this fundamental concept in pre-license classes and the Internet and web do not, because of their existence, change this very foundational aspect of the real estate business, regardless of what supposed consumer advocates, technology pundits, or other special interest groups might tell us. As a matter of fact, advertising another broker's listing without the listing broker's permission was and still is a violation of law and/or regulations in most jurisdictions. Some now say that not to promote listings on as many web sites as possible could somehow be interpreted as a breach of fiduciary duty to the seller.
Prior to the WWW, when you took a listing, did you advertise it in every newspaper, every magazine? If you did not advertise a listing in every known publication were you (and are you today) breaching your fiduciary duty to the seller? When a broker takes a listing, the seller usually agrees to allow the broker to determine the method and means of marketing. If a breach of fiduciary duty occurs, sellers have the right to sue. Not advertising everywhere has never been considered a breach of fiduciary duty. Brokers choose where and how to effectively market a listing. That is how the business works. Advertising a listing so 1,000,000 people in India see it does not mean that the seller will receive more for the property because more people saw the property offered for sale. This argument does not work.
How many properties, in a hot market, have sold before the listing gets into the MLS or is advertised in the local newspaper? If you take a listing today, and price the property based on all available data...and as soon as the For Sale sign goes in the ground, you have 5 offers for full price or better...do you advise the seller to wait and not accept the offers because the ads have not hit the paper yet? Most brokers and licensees would not advise a seller to wait, but to act on the offers on the table.
Now roll forward to today:
Today, there are at least 3 identifiable ways to make money in real estate sales:
Lead Generating and Referring (assisted greatly today by the Internet and the promotional value of listings). While referring existed prior to 1992, it was not a major part of most real estate businesses (except for maybe relocation, which was usually done within the confines of particular companies). Listing information is content and it still has that promotional value. So who is entitled to the benefit of the promotional value created by listings?
Many are saying all brokers (and even their agents, without their broker's permission) have the right to display on their website as information, all the MLS listings without obtaining permission of the listing broker. While IDX requires permission of listing brokers, VOWs do not. This is a major distinction and critical to any discussion on VOWs. Should listing brokers have the right to "opt out" (either blanket opt out or selective opt out) and not permit their listings and the corresponding promotional value of their listings to flow to all their competitors. The Department of Justice is saying brokers should not have this right to control the benefits developed by their labor and capital...and this prohibition and business restraint will benefit the consumer. The Department of Justice does not "get it" and/or the DOJ has some other agenda (maybe DOJ is frustrated by actions in Texas, Oklahoma, and Kentucky). The new DOJ position makes no sense when carefully examined and yet the DOJ will intimidate and threaten legal action...anti trust legal action, which strikes fear into the hearts of REALTORS. It is nothing more than bullying, but is anyone willing to stand up to the biggest bully in the school yard? That is the current 64 Billion Dollar Question.
As stated, listings generate leads for the listing broker and the real estate business has always been about leads. What is one of the biggest time-consumers in a REALTOR'S day? Prospecting, and working on the development of leads...from cold calls to door hangers to direct mail, to signs on listings to classified ads, to open houses...all designed to make the phone ring or get prospects to show up. The question now is who is entitled to the leads generated by listings?
What are you paying for your leads right now in your time and marketing...how can you generate leads from the Internet? What will you (do you) pay for leads, in time, effort and cash? Are you paying online referral companies such as Homegain, Housevalues, Lending Tree and others? If so, is what you are paying less or more than you are paying for "conventional" leads (when you consider all your marketing, advertising, referral fees, prospecting, cold calling, door knocking, etc)? It is your job to find out what is right for you and how you fit into a changing real estate industry. Referral models are proving to be a third major area of revenue in the real estate sales business. Listings, Sales, Referrals. How do many of these third party referral companies acquire the leads? Using listing data as content on their web sites? Is this inherently good or bad for the industry? The government is now trying to push the peanut down a particular road, for a yet to be determined reason, cloaked in the veil of "consumer protection," tampering with the engine that has helped create such a good economy. The brightest spot in the economy for a number of years now has been real estate. Why the government hostility? Is anyone willing to stand up to the bully? It is time to study the issues and "Take Back Your Future."
As someone who has observed closely the evolution of listings and consumers on the Internet since 1993, from the inside and the outside (I was instrumental, as an evangelist and then as part of a sales force of four (Carl DeMusz, Roy Rainey, Derry Davison, and myself) in first bringing those listings to the Internet). I want to stress that VOWs are an important piece of a much bigger puzzle...who will put the puzzle together first is the question we are all looking to answer.
It makes no sense to compel brokers to share listing data if it would be detrimental to their survival as a business. If they want to, that is fine, but to force it by government mandate or threat is wrong.
Knowledge is Power, and knowledge is a differentiator...in a business where success constantly requires differentiation.
---------------
Q and A:
Q: Why should brokers be allowed to selectively opt out of participation for VOWs?
A: IDX allows brokers to opt out, VOW does not if DOJ has their way. IDX allows for limited data fields, VOW feeds must allow all the MLS data and not selected fields, or at least more fields, if DOJ has their way. So if you opt out of IDX and I can't put your listings on my site, you can still create a VOW and put all the listings (including mine) on your site. Your site has all the listings. I can't afford a VOW so my IDX site has only some of the listings because you opted out of IDX. Your site has more content than mine. I am at a competitive disadvantage because you have my listings to display and I don't have yours to display. To level the playing field, I should have the right to opt out of VOW participation selectively, and participate in VOW with other brokers who share their listing data.
What if a particular broker has no ethics and misuses the data. You should have the right as a listing broker not to deal with that broker professionally. Should you not have the right to make that type of business determination? Opting In or Out, blanket or selectively, has its place. If the reason a broker opts out is to force a competitor out of business, then DOJ should go after that broker, but to say all brokers will misuse an opt out when sellers and the government have recourse for misuse is inappropriate.
Q: If in the traditional world I can invite a consumer to my office to look at ALL the listings in the market area (via my access to the MLS) and not be obliged to reveal the listing agent's name or contact information, for the purpose of representing them on the buy side of the transaction, why not on the Internet once I have established a 'relationship'? The point being, in my office I have the 'right' to provide ALL the local listings to them. The listing broker cannot opt-out to allow my particular company from having this right, if they have opted to post their listing on the MLS.
A: The Internet is NOT the conventional or traditional world. Your ability to benefit from the promotional value of my listing is limited in a traditional world. People must physically make it to your office and this really does limit your ability to use my listing data for marketing benefit.
The Internet is a much different place than the traditional world and allows for leverage never contemplated when brokers, as competitors, agreed to cooperate and share listing inventory when MLSs were created. I should have the right to limit your ability to use my data and hard earned listings to your marketing advantage at my expense.
Simple answer...the Internet is not the traditional world. It is not the same. Anybody who thinks so doesn't understand the power of the Internet. It is a charade to hint otherwise.
Q: I would also question the statement, "As stated, listings generate leads for the listing broker." Do not all REALTORS have the right to generate leads from those listings once the listing is on the MLS and cooperation is now offered?
A: No, No, No. That makes no sense at all. You can show my listing to your client, but you cannot use it to generate leads, that was not and is not the reason I cooperate with you, my competitor. It never was the intention of MLS and never will be.
Q: Whereas I would agree with your sentiment that some have used the 'consumers' interest in this debate to bolster their argument, the consumer's thoughts, opinions and concerns on this issue should not be ignored. As an industry we would ignore their interests at our peril. In 2005, to argue that the Internet is still just an advertising medium as Blanche of Realty Times insists, is to totally misunderstand what the consumer thinks on that issue. We talk to 300-400 consumers a day on behalf of our REALTOR members and I can tell you that they think that the agent's website they are visiting should be doing exactly what a visit to their office would be able to do and more. It is why they are using the Internet.
They do not want to go to the office. That was yesterday.
A: The consumer does not always get what the consumer wants, nor should they. I am a consumer of computers and I think IBM should give laptops to my staff for free. That is an obvious unrealistic "want" and easy to understand how IBM would be under no obligation to give me (the consumer) what I want. While it is a little more subtle in the areas we are discussing, it is still the case. The consumer does not always get what they want. Consumers want all brokers to provide full service including fiduciary responsibilities and not charge more than $500 to list and sell a home. They can "want" all they want. If consumers want advanced technology available at web sites, then let brokers offer it and they will prosper and those who do not offer it will perish...let the market take care of itself...but this strays from the listing question. If I take the listing, pay for pictures and virtual tours, advertise in newspapers, put up signs, etc...all on a contingency of payment (commission), I should have the right to decide if I want my competitors to use my "capital" to their advantage. If I want to fine, if I don't want to, that should be fine as well and if consumers don't like it, they can list somewhere else...it is a free country...or at least it should be.
Q: In an MLS, are we not cooperating to bring buyers to the seller?
You have the listing and I have my source of clients. I will show them what listings I want to, and if you and I have been cooperating with each other and you are offering a reasonable split on the transaction, I will bring the buyer and my work will be equal to your work by potentially attracting the buyer. You win and I win - real cooperation.
A: No, I am going to work to sell the listing myself, or have an agent from my office or branch office sell it. You are an agent of "last resort." I have selling clients as well...and I want more selling clients and my listings allow me to attract selling clients. I am in the "selling client"
business as well as the listing business. Also, everyone knows I work much harder than you so I will end up doing a lot of your work. Cooperation does not mean compensation - we need to make sure we are clear about that. As a member of the MLS, I agree to making you an offer of compensation.
Q: You and I have often had a coffee together and visited each other's open house walk-throughs and my understanding was that you wanted me to bring my buyers to the table. Why do you now want to make it so difficult for me to do that? If what you are saying is that you are only doing all of this so that you can have me do all the work with the buyer, but in the end they ditch me and call you, well, I don't know if I find that very cooperative?
A: Don't mistake my good nature for charity. This is a fiercely competitive business. I can be competitive and drink coffee at the same time. Also don't mistake cooperation with friendly. I can be cooperative in the transaction and not be friendly.
Q: If I take the listing, pay for pictures and virtual tours, advertise in newspapers, put up signs, etc...all on a contingency of payment (commission), should I have the right to decide if I want my competitors to use my capital to their advantage?
A: Yes you should.
Final note:
Real estate compensation is "contingency based." Brokers and Agents "work for free" most of the time.
Brokers only get paid if the listing sells. If it does not sell, they have invested not only time but cash. When brokers list, they work on a contingency. Most other occupations that work on contingencies charge a lot more than 6%. Attorneys charge 30% to 50% when they work on a contingency fee arrangement.
Saul
Apr. 28, 2005
HOW TO HOLD TITLE TO REAL PROPERTY
Heres the scenario:
The transaction is almost complete. The broker has found a ready, willing, and able buyer at the listing terms. All the provisions of the standard PURCHASE AND SALE AGREEMENT are determined and all protective special conditions have been inserted. Just one more blank to fill in...TITLE SHALL VEST AS FOLLOWS...suddenly there is an issue. The buyer says "I don't know much about taking title or ownership of real property, but I do know that I want my wife Susan to get this house when I die." The broker recommends that the husband and wife take title as joint tenants since this will achieve the desired result of the surviving spouse obtaining title to the entire property immediately upon the other's death (and also avoid probate). With no further discussion of the consequences of this act, the buyer directs the broker to fill in the blank with the words "Joint Tenancy."
There are two major problems in the above situation. First, a broker who recommends how a buyer should hold title to property may be guilty of the unauthorized practice of law. The broker does have a responsibility to advise the buyer of the principal features of the various forms of ownership. Beyond that, however, the broker can only recommend that the buyer consult an experienced tax advisor, such as an attorney or accountant. Second, in many cases, holding title jointly can create serious tax disadvantages which could be avoided with proper tax counseling and estate planning.
FORMS OF OWNERSHIP
Ownership of real property by an individual may be in the form of sole ownership or, when two or more individuals are involved, in the form of tenancy in common, joint tenancy, or tenancy by the entirety. Ownership in the name of a corporation, trust, limited liability company or partnership are other choices for groups of investors. Some of the principal features of the individual forms of ownership are:
TENANCY BY THE SEVERALTY
Sole ownership, which is severed from anyone else's ownership. Any person can hold title to property in the individuals name. The broker should indicate in the PURCHASE AND SALE AGREEMENT the marital status of the individual as this information is needed by the attorney preparing the conveyance documents.
TENANCY IN COMMON
A form of concurrent ownership of property among two or more persons in which each has an undivided interest in the whole property. Each owner holds an estate in land by separate and distinct titles but with a unity of possession. Tenancy in common interests need not be equal, i.e., one party may own one-tenth, another four-tenths, and a third party may own the remaining five-tenths. Unlike joint tenancy, there is no right of survivorship. Therefore, upon the death of one of the co-tenants, his or her interest is subject to probate and passes to the heirs or devisees (beneficiaries under a will) and not to the surviving co-tenants. Tenancy in common is usually used where two or more investors pool their investment or where two or more persons succeed to ownership of property by will or inheritance.
JOINT TENANCY
A form of ownership of property by two or more persons which is created with the same unity of time, interest, title, and possession. The co-tenants hold title as if they collectively constituted one person; sort of a fictitious unity. For the purposes of transfer, however, each is considered to own an equal share. The distinctive feature of the joint tenancy is the "right of survivorship" by which the surviving joint tenant(s) hold title to the property free from the claims of the heirs and creditors of the deceased joint tenant.
When there are two joint tenants and one dies, the survivor takes no new title but, rather, holds the entire estate under the original grant of title. When there are more than two joint tenants and one dies, the survivors now own the property in equal undivided interests. No probate proceedings are necessary to transfer title. The survivor should, as a matter of good title practice, record an affidavit of death and a death certificate in the Bureau of Conveyances. When the last surviving joint tenant dies, the property passes to the heirs or devisees upon the probate of the decedents estate.
A joint tenancy may be severed or terminated by the conveyance of a joint tenant's interest to another. The transfer might be either voluntary or by operation of law, as where a judgment creditor causes a joint tenant's interest to be sold under execution. In that case, the original joint tenant and the creditor are now tenants in common. Thus, a person who decides to hold title in joint tenancy in order to avoid writing a will may later find it necessary to write a will if the joint tenancy is severed, thus leaving a tenancy in common interest that the person wants to leave to a certain individual.
TENANCY BY THE ENTIRETY
A form of joint tenancy between a lawfully married husband and wife that places all title into the marital unit. Both spouses have an equal undivided interest in the whole property with the survivor obtaining complete title free and clear of the claims of heirs and creditors of the deceased spouse. The main difference from a joint tenancy is that neither spouse can convey his or her interest nor force a partition of the property without the other's consent.
This type of tenancy is frequently used in the ownership of a family residence since it assures that the survivor will have a home regardless of whether a will is drawn or the property is fraudulently conveyed by one spouse. The tenancy by the entirety may only be severed by divorce or by joint conveyance. When divorce severs the tenancy, the parties become tenants in common. The creditor of one spouse cannot force a sale of one-half of the property to satisfy a judgment against that spouse. A creditor of both spouses could, however, take legal action in an appropriate case to force a sale of the property to satisfy a joint obligation. For this reason, most lenders require the spouse to co-sign a promissory note by the other spouse.
RIGHTS AMONG CO-TENANTS
The principal rights and obligations among co-tenants are:
1. No one co-tenant can claim possession to any specific portion of the property. Each may occupy the whole or any part but cannot exclude another co-tenant from occupancy or charge rent for another co-tenant's use of the land. Each co-tenant can retain the profits derived from his own use of the property but must share net rents received from third parties.
2. A co-tenant who pays the taxes or other liens (e.g., mortgage) against the property is entitled to a pro-rata contribution from the other co-tenants. The paying party has an equitable lien on their respective shares until this contribution is paid.
3. A co-tenant who makes repairs to the property after the others have refused to repair is entitled to contribution. This right to contribution does not usually apply in case of permanent improvements made by one co-tenant without the consent of the other co-tenants.
4. The interest of a co-tenant may be transferred voluntarily (mortgage, deed) or by operation of law (creditor's execution).
5. In transferring the entire property, each co-tenant must sign the conveyance. Usually, each one signs the same document, though it is permissible to use separate conveyance documents for each co-tenant.
6. A confidential relationship exists among co-tenants.
7. At any time a co-tenant can petition a court to partition the property and thus force a sale or division of the property.
COMBINATION OF TENANCIES
When title is transferred to multiple grantees, there are many possible variations of title ownership. For example, assume a mother and father decide to buy a home with their young daughter and son-in-law. Title might be held as follows: "...to George Dumphy and Ima Dumphy, husband and wife, as joint tenants, an undivided one-third interest and Hank Hammer and Ginny Hammer, husband and wife, as tenants by the entirety, an undivided two-thirds interest, together as Tenants in common, in Lot 123 as more particularly described..."
TAX COMMENT ON JOINT TENANCY
A common misconception about holding title in joint tenancy (including tenancy by the entirety) is the avoidance of paying certain kinds of taxes. Quite the contrary, a joint tenant is fully subject to the payment of gift taxes, income taxes and Federal estate and possibly state inheritance taxes. When one of the joint tenants contributes more than his or her pro-rata share to acquire the property, there is a taxable gift to the other joint tenant. When the joint tenants are husband and wife, the payment of the gift tax may be deferred until the tenancy is terminated otherwise than by death. There are, however, certain federal gift tax exclusions. When property is held in joint tenancy, each joint tenant must report his pro-rata share of the gross income derived from the property whether or not actually received. Each joint tenant can also deduct their pro-rata share of any available depreciation deduction.
By far the most serious tax consequence of joint tenancy ownership is the potential substantial tax burden at the time of a joint tenant's death. Even though the property passes outside of probate, the value of the property is included in the decedent's estate for Federal estate tax purposes. In fact, the estate tax is applied to the entire value of all jointly held property except to the extent the surviving joint tenant can produce clear and detailed records proving his or her contribution. Most people neglect to keep these required records and thus subject the entire property to the tax. The property is then taxed again upon the death of the survivor. The Federal tax rates are quite high and can result in substantial taxes on estates. Jointly held property is also subject to the state inheritance tax except that only half the property is taxed if husband and wife are joint tenants.
CONCLUSION
With proper estate and tax planning, significant tax savings can be obtained. Among the tools of the estate planner to minimize taxes are the creation of a life estate in the wife with the remainder interest to the children, establishment of living trusts and testamentary trusts, and others. Holding title in joint tenancy or tenancy by the entirety would preclude the effective use of these tax-saving devices. Especially in situations where the buyer owns several properties or has many assets, the broker should recommend that the buyer discuss the tax aspects of the transaction with competent counsel. In order to complete the purchase agreement, however, it is not necessary that the buyer wait until consulting tax counsel. The buyer could indicate on the PURCHASE AND SALE AGREEMENT that the form of tenancy shall be "determined later." Of course, the buyer should thereafter quickly choose the tenancy and immediately appraise escrow of this informed decision.
Mar. 24, 2005
Categorized in: Technology
Never open an attachment unless you are expecting someone to send you an attachment.
Today's viruses have the ability to "spoof" the "From" and "Subject" fields of an e-mail message which prevents you from knowing who really sent you the virus or the content of the e-mail. A virus goes into the address book of the newly infected computer, grabs an e-mail address at random and puts it in the "from field" of a new message. It then attaches a virus to the message, and sends the message to everyone in the e-mail address book of the newly infected computer. There is no telling who sent you the virus. Familiar names are now a dangerous decoy, luring you into a false sense of security and tempting you to open infected e-mail.
If you are receiving e-mail from people, servers, or auto responders and you did not send an e-mail to generate a response, someone who has your e-mail address in their e-mail address book has been infected by a virus and your name was selected at random and placed in the "From" field of the e-mail launched from their infected computer. The e-mail sent from their computer triggered the response which is being sent not to the person who sent the e-mail, but to the person in the "From" field.
There is nothing you can do to prevent the above, but you can protect yourself. Keep your virus protection software updated with the latest virus definitions. I have my computer set to scan on a regular basis and use the "Live Update" feature of my Norton Anti virus software. Run a complete virus scan if you ever suspect that you have a virus.
If your e-mail address is in the e-mail address books of others, there is a good chance that someday your e-mail address will appear in the "From" field of an infected e-mail and some of the recipients who do not understand the nature of today's e-mail viruses will think you sent them a virus. You can also count on receiving lots of e-mail you didn't ask for since your name appeared in the from field.
Mar. 24, 2005
Over the years I have learned that if I want to increase the chances of achieving my goals, I must make sure they are:
- 1. In writing - The process of writing down a goal will help "embed" it in your thinking which will result in actions which will move you toward your goal. I have many years of experience with this as I am sure many of you do. I have compared my annual goals to my yearly accomplishments on many occasions and the results are amazing...what I say (and write) that I will do, I usually do. If you are committed to your goals, write them down and give copies of them to those who are close to you. One of the reasons New Years Resolutions are not successful is that since we are usually not committed to them. We don't usually tell anyone what our resolutions are because then there would be an expectation that we accomplish them. I will finish this piece with a quote on commitment.
- Measurable - If a goal is not measurable, it will probably not be achieved. I want to make $100,000 this year is much more powerful than I want to make a lot of money this year.
- Valued - Valuing a goal will help you prioritize. If a goal is important to your overall health, happiness, and well being (or that of your loved ones), you will give that foal a high priority.
- Prioritized - We all have more to do than we have time to do so having goals prioritized will help us accomplish those things which are most important to us.
Achieving goals is much easier when you are committed to the goals. Have you ever noticed that when you are really committed to something, things work to help you. We used to say that to achieve your goals, you must be WILLING to do what it takes. You may not actually have to do what it takes (sometimes things just happen in your favor) but you must be WILLING to do what it takes. That intense willingness is commitment.
The following is the best quote I have ever come across on the subject of commitment.
>>
Until one is committed
There is hesitancy, the chance to draw back, Always ineffectiveness.
Concerning all acts of initiative and creation There is one elementary truth, The ignorance of which kills countless ideas And splendid plans:
That the moment one commits oneself,
Then providence moves too.
All sorts of things occur to help one
That would otherwise never have occurred.
A whole stream of events issues from the decision,
Raising in one's favor all manner
Of unforeseen incidents and meetings
And material assistance
Which no man could have dreamt
Would have come his way.
I have learned a deep respect
For one of Goethe's couplets:
"Whatever you can do, or dream you can - begin it.
Boldness has genius, power, and magic in it.
W.N. Murray
The Scottish Himalayan Expedition, 1951
<<
Mar. 24, 2005
Some practical tips:
If money is important to the conduct of your life and business, commit to making ledger (or software such as Quicken) recordings of your expenses every day.
Most of us spend money on average, 4 to 5 times a day. We either:
1. Pay cash
2. Charge on a credit or debit card
3. Write a check
4 to 5 entries into Quicken (or into a ledger) each day will take no more than 5 minutes...and that 5 minutes a day will lead you to financial freedom.
Mar. 24, 2005
In order to properly understand the procedures and methods of tax deferred exchanging, it is important to understand the basic structure of the tax law and in some cases, the history behind
its development. Tax law is evolutionary in nature. It can be broken down into 4 basic areas.
1. Internal Revenue Code as amended
2. Treasury Regulations, constantly changing to keep up with the
amended Code
3. Rulings, developed around specific situations
4. Case Law, the courts interpretation of the Code, Regulations, and Rulings
It is easy to see why the tax law is evolutionary. As congress continues to amend the Code to accomplish social and economic agendas, the entire body of tax law grows.
Mar. 24, 2005
Categorized in: Technology
1. Realize that web sites are billboards in the middle of nowhere. To get traffic to your website, you need a web site strategy. Placing in the top 10 of major search engines would be nice, but dont count on it unless you are willing to pay for it. Your website should be part of a comprehensive marketing and advertising strategy, i.e. include the URL in letterhead, business cards; ask clients for their email address. Do the little things. Remember, its the little things that make a difference.
2. Understand that the World Wide Web is not You friendly. You can loose business to the World Wide Web as sure as you can lose business to an open house. Support the business models that support you.
3. Web sites are more than advertising and marketing vehicles. A website is a publishing vehicle. Use your website to publish information of value to your audience. That means go beyond the generic information all REALTORS® provide on their websites…when is the last time you went to a REALTORS® website to check the weather? Be original. If you prospect for listings in a condominium project, publish the CC &Rs, Articles of Incorporation, By-Laws, Tenant Rules, Pool Rules, etc on your website and let all the residents know they can find the information on your website.
4. Go surfing on the web to gain an understanding of the Internet and the World Wide Web (WWW). Explore the net, look at your competitors websites. What do you like/not like about the web sites you visit?
5. Develop a Web Page Concept: What do you want your site to do or say? What is the purpose of your site. If you think of it as an ad, then only expect people to drop in once. If you think of it as providing information as a service, you will get more looks and if you are good at adding content, many return looks. You are your webmaster. Whats your theme?
6. Be prepared to maintain or pay for maintenance.
You can do this yourself only if you have the time. What is your time worth and could you pay somebody more that could accomplish it in less time? Understand the costs up front. $50 to $100 per hour for a programmer.
Who will design it? Who will do the HTML programming (while this may not be that difficult, do you have the time to do it)? What about graphics and a graphic designer? Who will maintain it?
Most REALTORS® purchase website templates. Website templates are really software and when you buy the website, you are really buying a license to use the website companys template software. Learn how to use that software.
7. Choose a website company that has a reputation for good customer service. Two companies that come to mind are Advanced Access (http://AdvancedAccess.com) and Point2Agent (http://Point2Agent.com).
8. Content is first in importance, then come your regular updates. Useful links are key. FAQs save you time and are a great client convenience. You want to communicate solid information that is good enough and current enough that people will bookmark your page and return regularly---and then, of course, use your services when they need an agent..
9. Keep material short and succinct; avoid slow loading graphics and music.
Think about your audience: who are they, why are they there and what do they expect to find. Then make it easy for them to navigate your site. They are in a hurry and are using basic no-frills technology. Don't hide content on the 5th page behind your marketing hype (don't bury good content).
10. Make it easy for visitors to your website to contact you via an email response form. Then respond back promptly.
11. Learn about the IDX (Internet Data Exchange) solutions available to you and make sure you integrate an IDX solution into your website. If the percentage of broker IDX participation is high in your market, it doesnt make sense not to have one. Buyers go to your website to look for listings. If your competitions websites displays all the listings in the MLS and you display 10 listings, buyers will not return to your site, but to the site of your competitor.
12. Consider search engine optimization, cross-links, and participating in discuss groups.
Mar. 23, 2005
Categorized in: RealTalk Notes
Question for Saul: Would it make sense to have your website linked to a major website, ie; ebay and can it be done? Dale Murphy,C21 Christel Realty, Rockaway, NJ
Saul's note:
It certainly can be done...probably not in your best interest to do so. If you sell real estate in NJ and you send your web vistors to Yahoo...you will be sending them to Prudential, your competitor.
Go to http://Yahoo.com and click on Real Estate. Then type in Rockaway, NJ...and there you are on the Prudential website.
Saul
Mar. 23, 2005
Categorized in: Technology
Aloha:
Can it be that fellow e-ProTalk readers don't know about the excellent Internet Marketing Kit offered by Internet Crusade? How can this be? I've read a lot of complaints about both Z-57 and Advanced Access in this forum, but I've never heard of anyone being unhappy with Internet Crusade which is run by Realtors for Realtors.
I have been using Internet Crusade's excellent services to build my web site for several years now, and I can't honestly think of a VALID reason to change. The vast majority of my business comes from my web site, so I can't afford to take chances with "pretenders to the throne."
It isn't fancy -- I don't think animated Gifs or Flash presentations are necessary to provide a wealth of information for a potential client. But my site really works, consistently producing a wealth of new inquiries, and a huge number of repeat visitors (I know this because I also subscribe to IC's advanced statistics reporting system). I've even had other Realtors here on Maui tell me they use my site for reference because it's so easy and informative. Go figure!
Jack S. Fisher, R, ABR, e-PRO Principal Broker * Owner IsleOfMaui.Com Realty mailto:Jack@IsleOfMaui.Com Find Your Maui Dream Property At: http://IsleOfMaui.Com
Saul's note:
Thanks for your trust and business over the years Jack. InternetCrusade was one of the first companies in the industry to develop an easy to use, practical web application. We decided a few years ago to concentrate on domains and e-mail and to let the other companies compete for the web site business. We still maintain about 1000 of our long time clients and friends web sites (with our Internet Marketing Kit) and provide it free to about 250 REALTOR Associations. Glad it works for you and that you are taking advantage of the web statistices. We continue to host custom web sites but no longer offer the template in the market place.
Aloha.
Saul
Mar. 23, 2005
Categorized in: RealTalk Notes
Every once in a while the question of incorporation comes up and there has been considerable input on the subject over the years.
A summary of the important aspects of the incorporation question would be:
1. Incorporation can offer tax benefits. 2. Incorporation has an initial and annual maintenance expense. 3. Corporations are separate entities and as such require a degree of "corporate housekeeping," of which failure to maintain may result in the loss of any liability protection which may be afforded by the corporation. 4. While many who incorporate use the benefits afforded them by incorporation, many do not use them which makes the incorporation a waste of money. I have seen this repeatedly in my tax practice over the years. Most of my tax clients were REALTORS. 5. Some states may have restrictions on payment of commissions, allowing commissions to be paid to only brokers or sales licensees, and typically, corporations may hold a broker but not a sales license. 6. Consult your tax professional and make careful consideration before taking on the responsibilities and benefits of incorporating.
My bottom line on it is that one must be willing and able (financially) to implement the benefits brought by incorporating, otherwise it is a waste of time, effort and money to incorporate. While incorporating is a benefit for many, most people I have seen attempt the "incorporate" strategy do not take advantage of the benefits allowed and the corporation becomes more of a burden to them than a benefit..
Saul Klein e-PRO/GRI Certified Financial Planner (CFP)
The following are REALTOR comments from RealTalk over the years:
----------------------------------------------
3 March 2002
Benefits I see in my situation (your mileage may vary):
1. I can now get group health insurance for my team. 2. The corporation pays me a reasonable salary. All money left at the end of the year is doled out to the corporate shareholders (only me). I still must pay income tax on this distribution, but no double FICA/Medicare. 15% Tax savings here up to the first $84,000 made, then 2.9% savings for all over this amount. **Significant savings here**. 3. I can now set up a corporate retirement plan for me and other employees. 4. I do have some degree of a corporate shield against litigation. 5. I can transfer wealth through giving shares to the kids or others.
Downsides:
1. I must incorporate and pay a filing fee. 2. Yearly corporate renewals. 3. Slightly higher Tax prep fees (Personal return + corporate return) 4. Increased recordkeeping burden (payroll taxes MUST be paid on time)
Notes to remember:
If you have rental properties, do not place them under the "S" corp (Use an partnership LLC) because if the home is transferred for personal use, it will trigger a taxable event and you'll have to pay capital gains, even though the home is not sold. As an LLC, you can pull out assets and not cause a taxable event to occur by distributing appreciated property.
Bottom line is this:
Use a S corp when you have a business that is making probably $80,000-100,000/year or more and you want to shield some of the profit from payroll tax or FICA. At this point, spending $1,000-2000 on the extra paperwork, you'll save $5000 in taxes, more or less. Any income over the $80,000-100,000 mark means additional savings.
Use an LLC if you have appreciating properties (rental or investment) because of the ease of transferring the properties into and out of the LLC.
With an S corp, you'll probably pay much more in taxes when you sell a property than with an LLC.
Here's my disclaimer: Call your attorney and CPA and sit down with them. Make sure you use a CPA who is knowledgeable with real estate agent tax situations like mine is! A good CPA will save you thousands each year.
Chip Aydlette, e-PRO
----------------------------
9 March 1998
There may be overriding tax reasons (and other reasons) why you may not wish to become a LLC or a corporation -- consider the cost of disability insurance on yourself, for instance -- the costs of being an LLC or corp. may dwarf the benefits.
Always remember your goals, look at the big picture and sit down with someone who knows when determining what type of entity your brokerage should be. As my stepfather once wisely told me -- Never do anything solely for tax reasons. I didn't always heed his advice, but I have found that he was always correct..
- -rsr-
Ron "Don't let the tax tail wag the entity dog-- that goes for the liability tail, too" Rothenberg, CFP -----------------------------
10 Mar 1998 20:06:04 -0600
Some of you guys are missing the point. Agents don't incorporate to avoid legal exposure- that's what E&O is for. Incorporation is to allow you major tax deductions on real expenses self employed people cannot deduct without incorporating. Any state that does not allow payment to an agent's corporation needs their laws changed!!! Thanks
Jo Barkley
---------------------------------
10 October 2001
As in most things, there are few absolutes. For us (my wife and I) a C-corp was the way to go because it allowed us to contribute to a defined benefit pension plan and shelter much more income than we would otherwise have been able to. This also allowed us to self-trustee the plan and we could inexpensively (plan costs) invest in trust deeds. Also, we could deduct 100% of our medical expenses. IMO, the best form of the business entity depends upon the needs of the owner and what is available. For example, until recently, California didn't allow single member LLC's. And, it's probably prudent to consult with your _professional_ advisors (attorney, accountant,etc.)
Fred Salzer
--------------------
08 Jan 2001
I have to agree with Randy and Tom. I incorporated in '94 and found myself tangled in a nightmare of never-ending forms and paperwork that cost me a fortune in time and money. I dissolved the corp. over a year ago and am still being barraged with "IRS spam"!! There may be benefits to some that would make it worthwhile, but it wasn't for me, especially because I don't carry a lot of monthly debts (no car payments ever again!!) that would benefit from a corp's ability to write them off. I'd think long and hard before doing it.
John King
-----------------
11 July 2001
I have long been a do it yourselfer for accounting. This year I needed help . My accountant also is asking me to consider incorporation. Surprisingly, it's not because of liability. It has to do with Self employment taxes. He says a lot of profits could be made not subject to SE taxes saving thousands per year.
Accounting fees might run $1000 per year. I'll be looking in to it.
Ed Tobey, REALTORR
Saul's note:
If you are employee of your corporation, it is true that you would have no self employment tax to pay, but the employer and employee payroll contributions are more than the SE tax and your corporation would have to pay BOTH.
Saul
------------------------
On top of that as a corporation you would also be paying Federal and State Unemployment taxes which have been running around 2.7% for us. As self employed you do not pay those.
Tom Hanrahan
----------------------
11 July 2001
IMO, the form of business organization is dependent on the owner's (owners') needs. In our case, factors in choosing to incorporate (C-corp) were the ability to have a defined-benefit pension plan and a medical reimbursement plan. We are older and wanted to contribute the maximum amount (tax deferred) possible to retirement savings. We also wanted to expense all our medical costs. Our pension plan is self-trusteed and we invest primarily in trust deeds which, in our experience, is difficult, complex and expensive through plan trustees that will allow this investment. Most trustees of which we are aware will allow only investments in registered securities.
Fred Salzer
------------------
11 July 2001
I went through this awhile back.
>From what I learned, the form of your incorporation plays a large part >in what you can and cannot do and how it affects your taxes. I was looking for liability protection, the ability to have a retirement plan and simple taxes. I have these within an LLC. All funds "flow through" directly to us and corporate taxes are not applicable. Since the funds flow through, we pay as we would otherwise as a sole proprietorship. No increase in my accountants fees. An S Corp is similar depending on what you do with it. The more complex the form of incorporation, the more it'll cost you at the accountants office. LLC's were designed to be a simple way for a small business to achieve liablilty protection without being taxed as a corporation. Talk to a lawyer about whats best for you. It cost us $300 to form it plus another $100 for the state RE license for the corp, which hangs at the office.
Troy Dierling ------------------------
20 October 2001
Excess self employment tax, extra administrative fees and paper work, potential licensing issues, and the benefits sought, are often not funded.
Saul
-----------------
21 October 2001
I know that in PA the broker can only write a commission check to the name on the license and PA will not at this time license any entity except an individual.
Joseph M McGavin
------------------------
27 December 2001
I have researched the issue of S-Corp vs. LLC here in South Carolina and my CPA and attorney came up with the following points that applied in MY case... your situation may be different.
As a LLC (single agent) you are effectively becoming a "sole proprietor partnership." If you are partnered with another agent, an LLC may be a good way to go. If you are including in your LLC any rental property or investment property, when you sell it you do not have to pay taxes to take it out of the LLC. It will be as if you owned it yourself. As far as income taxes go, all commissions earned under the LLC are taxed as well as Full FICA and Medicare at 15.3%. All income is treated as self-employment income. You must also never forget to re-up the LLC Charter with the South Carolina Sec'y of State Office each year.
As an S-Corp (single agent), You must pay yourself a "reasonable" salary.
For demonstration purposes, let's say my Net commission after expenses is $100,000. I pay myself a reasonable salary of $45,000 (much more than the average agent expects to make), and the remaining $55,000 remains with the S-Corp. At year's end, all shareholders of the corporation (only me!) divide the corporate profits. Here's where the monetary benefits come in: On the $45,000 I pay Federal Taxes as well as double FICA and Medicare. Corporate profits will be taxed by the Feds, but NO FICA and Medicare is due. Thus, you save 15.3% on every dollar you leave under the S-Corp. My CPA stated that that salary you are paid must be reasonable when/if it becomes audit time. And to make matters more complex, for 2002 taxes, All earnings over $84,000 are exempt from FICA, so the savings is only 3% on every dollar.
So, in this example, I would save $8415.00 on my 2001 return...well worth the incorporation costs and added tax prep costs. If I had $200,000 in net commissions after expenses, I would save $23,715 in 2001! Convinced Now??
If you own investment/rental property and make over 75,000-100,000 per year, it benefits to have an LLC for the properties and a S-Corp for your real estate activities. If you aren't confused now, maybe you should sit for the CPA exam...my CPA had to explain it to me several times.
Chip Aydlette, e-PRO
-------------------- 13 September 2002
Terry Crook Writes: >>>>>Talk to your CPA/Tax Preparer. Every situation has subtle differences and your long-term objectives/goals will influence this decision. As we often say to consumers, consult/use a professional; much better than relying on your friends & nghbrs. This is an IMPORTANT decision, do not take the cheap/lowcost route to an answer!<<<<<
I couldn't disagree with you more strongly Terry. I'm sure you would agree that there are competent as well as incompetent Surgeons, Doctors, Professors, Accountants, Lawyers, RealTalk contributors and yes, even Real Estate Agents. Here, within the RealTalk community is a wealth of experience and information. Some of it is worthless or incorrect, but most of it is enlightening, thought provoking, and useful in some way.
It might even be possible that some of us in this forum, were once CPA's or business lawyers prior to practicing the art of real estate. My objective in throwing out the question is NOT to " take the cheap/lowcost route to an answer!," as you put it, but to accumulate enough varying opinions, facts, and other information so that I am educated in the right questions to ask when consulting a CPA or Lawyer.
The more information I can arm myself with ahead of time, the more likely I will be in determining the competence of the professionals I am paying to give their 'expert advice" and the more likely I will be able to save time by asking the right questions (since they typically bill by the hour.)
How fortunate we are that contributors to this forum DO NOT bill by the hour and are equipped to help many of us avoid the pitfalls associated with choosing new resources that DO bill by the hour and who MAY be negligent, ignorant, or both.
Again, I would invite those of you who have incorporated as S-corps, or L.L.C.'s, to throw in your 2 cents worth on the benefits, disadvantages, good or bad stories, etc. so as to enlighten those of us who are considering their options prior to retaining what we hope will be competent practitioners in the areas of law & accounting to assist with the transition towards incorporation.
Allan VanInwegen, GRI, e-PRO, MS ---------------------
14 September 2002
Allan VanInwegen wrote: >Again, I would invite those of you who have incorporated as S-corps, or L.L.C.'s, to throw in your 2 cents worth on the benefits, disadvantages, good or bad stories, etc. so as to enlighten those of us who are considering their options prior to retaining what we hope will be competent practitioners in the areas of law & accounting to assist with the transition towards incorporation.
I have an "S" corporation. The tax savings are EXTRAORDINARY. Get a competent accountant to prepare your returns and DO the quarterly estimated returns and you'll save the penalties which can amount to quite a bit. I had to change accountants to get one that would cooperate with my plan.
The accountant that I had used for 10 years said that he didn't believe I needed to be incorporated (he wasn't). I shopped for a year to get someone who would listen to me. The attorney who help me decide the type of corporation charged a nominal fee for everything. The key to significant savings is a good accountant.
This is really a good deal. My only objection has been that I have to depreciate software development over some years instead of deducting the cost, but it's a good trade off since I saved enough in taxes in one year to pay for the software development three times over. I love writing checks to my accountant.
Is this a great country, or what??
Lenn Harley -----------------------------
14 September 2002
Be sure that your licensing statute permits you to incorporate.
In some Canadian jurisdictions that may not be possible and if Realtors try to assign their commissions to a corporation then the commission income must be reported by the individuals and not their corporations. It would be different if the local law or regulatory authority permits corporations to carry on the business of the professional. Some professional statutes also provide that - even if this is permissible for income tax purposes - the individual is still personally liable for professional activities.
Gather as much information as you can and then meet with a competent lawyer and tax advisor as part of your planning team.
Merv
Mervin Burgard, Q.C.
---------------------
14 September 2002
And, after following Merv's advice - make sure you have hired professionals that you plan on having "long-term" relationships with. If you are going to be around for a long time, so are they. You will never cease to have need of their expertise. It's not enough to ask them if they have experience. Like when folks as us for references, we need to seek out working partnerships that are with honorable folks.
There's not enough money in the world to pay for good advice - it's PRICELESS!, and you will need even more from that money-bag to un-dig yourself from having been given bad advice. Research! Research! Research! and ask NetFriends like Merv and others on this forum, if they know anyone in your own area that they would work with, if they lived in your area. Folks on this forum are a wealth of information and are wonderfully willing to share. Networking is everything!
Carolyne
-----------------------------------
23 October 2002
> How about the taxes the corporation needs to pay? There must be some?And workmen's comp, or things like that, is anything required? When I incorporated I went with the Sub-Chapter S incorporation. With that method you avoid double taxation. All the corporation profit or loss carries straight over to your personal income. And losses can be carried over from one year to the next. Therefore the Social Security tax would be paid just like you do now with self-employment. Plus, you get more deductions as a corporation. The corporation can deduct the entire cost of paying for your health insurance. There are probably other benefits, but I'm not a tax person......
Linda Grissette
----------------
23 October 2002
From: "Ida Freimer" <ida@freimer.com> > How about the taxes the corporation needs to pay? There must be some? And workmen's comp, or things like that, is anything required? I'm just (again) wondering if I should incorporate, and I'm not sure if the savings are really there. Actually it seems like it will cost me more. Is this very state dependent? Could someone who is just studying it and thus still remembers all the rules fill me in on the added costs? I didn't look much into it, so I don't know what I'm talking about here, but it appears to me that it's not a very expensive, but not free neither, and somewhat paperwork producing way to buy yourself a bit more limited liability.<
Ida:
As I said, I don't know too much about details, my wife is the brain behind the whole operation. From what I see, she gets something in the mail periodically from the State of Kansas, IRS, and whatever else, she tears off the coupon, writes something, includes a business check and that's about all I see. The trick is that she does it periodically as there is a deadline for paying all these taxes and this keeps her organized :o) I am glad I am not involved in the paperwork :o) I know that it took her a while to read through all the paperwork, fill it out once or twice, read all the notices she get in the mail in the name for the corporation, but if this saves us money (several thousand $$ per year) why not? You have to pay yourself an "average salary" for the job performed, with the average production of 4-6 homes per year (if that much :o) for an average agent nation wide I am OK. I can go to MLS and prove that. Then you have an average agent company/broker split and you are down to this income. So, paying yourself $1,000-2,000 monthly in salary would be average depending on your market. The rest of that is "gravy" and you can take it in form of dividends.
You salary cannot be lower than the average salary - that is the whole purpose of incorporating - to pay as little SS and Medicare taxes :o) on the salary. Otherwise, if you go too low, it's a clear indication that you are in it for the taxes - which most people are :o)
A word of warning, if you are planning to buy a house and qualify for loan the year or next year when you incorporate, tax to a lender and your tax advisor about qualifying and how your incorporation will effect that.
Sincerely,
IGGY Dybal
Mar. 23, 2005
Categorized in: Technology
Today's viruses have the ability to "spoof" the "From" and "Subject" fields of an e-mail message which prevents you from knowing who really sent you the virus or the content of the e-mail. A virus goes into the address book of the newly infected computer, grabs an e-mail address at random and puts it in the "from field" of a new message. It then attaches a virus to the message, and sends the message to everyone in the e-mail address book of the newly infected computer.
There is no telling who sent you the virus. Familiar names are now a dangerous decoy, luring you into a false sense of security and tempting you to open infected e-mail.
If you are receiving e-mail from people, servers, or auto responders and you did not send an e-mail to generate a response, someone who has your e-mail address in their e-mail address book has been infected by a virus and your name was selected at random and placed in the "From" field of the e-mail launched from their infected computer. The e-mail sent from their computer triggered the response which is being sent not to the person who sent the e-mail, but to the person in the "From" field.
There is nothing you can do to prevent the above, but you can protect yourself. Keep your virus protection software updated with the latest virus definitions. I have my computer set to scan on a regular basis and use the "Live Update" feature of my Norton Anti virus software. Run a complete virus scan if you ever suspect that you have a virus.
If your e-mail address is in the e-mail address books of others, there is a good chance that someday your e-mail address will appear in the "From" field of an infected e-mail and some of the recipients who do not understand the nature of today's e-mail viruses will think you sent them a virus. You can also count on receiving lots of e-mail you didn't ask for.
Saul Klein President, InternetCrusade
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San Diego, California
A collection of notes and observations by Saul Klein, CEO of Point2 Technologies and InternetCrusade.
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