This is an update to my previous post here:
http://www.realtown.com/ryancave/blog/developments/sotherbyhomesgone
I continue to hear that Shaddock corp. is finishing up homes started by Sotherby. So, there may be hope yet for those with homes started by Sotherby. Please comment below to let us know if you have a home in-process with Sotherby/Shaddock. Also, I heard you can still get warranty work done on Sotherby homes if it's an emergency; see below (I found this on Frisco-Online.com and, at almost the exact same time, it was submitted as a coment by David Margulies on the previous post):
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Sotherby Homes is in the process of re-establishing a procedure for warranty performance as per the HOME of Texas Limited Warranty issued to homeowners at such time that a home was closed from Sotherby to a homeowner. At this time, Sotherby is accepting calls, e-mails and faxes for warranty issues. It is currently acting on emergency items, such as plumbing leaks, roof leaks, and heating and cooling issues. In the near future, Sotherby hopes to establish and phase in procedures for warranty performance for all other HOME of Texas Limited Warranty repair requests.
For emergency warranty performance or other questions about warranty issues, please call (972) 985-7955, fax (972) 526-5645 or email customerservice@sotherby.com.
The company will place calls to contact individual customers to update them on the status of their homes. Sothereby will make every attempt to complete the construction of all sold homes.
If a current homeowner receives any notices or threats concerning liens they should contact our office at (972) 526-5645 or fax to (972) 526-5645. It is our intent to compile and remedy this issue very soon. Sotherby regrets any inconvenience that this situation is causing its valued customers and is doing everything it can to resolve the situation in a timely manner.
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However, the same forum also says that Sotherby is down to just three employees. So, I imagine that response times are slow at best. I wish all the best to those affected by Sotherby's troubles (employees, homeowners, subcontractors, homeowners-to-be, etc.). I hope Sotherby is able to right the ship and take care of their customers (both past and present) in the process.
Ryan Cave, The "Caveman"
Truth, Honor & Personal Integrity
214-789-9366
www.CaveRealty.com |
� Jan. 17, 2009 - RE: Update: Sotherby Homes Closes Shop/Warranty Work
I now have 14 plus liens, amount to high to post.