May. 19, 2008
It's the end of the real estate agent CE cycle in Pennsylvania, and probably not a minute too soon.
Speaking for myself, I'm tired of hotel rooms, car trips, restaurant meals, and (sometimes) having to
point out that during CE, returning emails on your smart phone is not allowed. The providers are burned
out too--they all offered lots of courses back in January and February, which were sparsely attended, and
in some cases, cancelled due to low turnout. Now it is May; license renewal is by May 31st, and everyone
woke up about 5 weeks ago and said: "Gee, I need my CE!" Classes are pretty much full, and I've had
students show up with colds, flu, and broken bones, just to get the CE done in time. The variety of
courses offered is great; as usual, some students opted to get the least expensive 'butt time' for their
fourteen hours and paid little, expected less, and hoped they would get out early. So I hear--those are
not my classes. My providers (the schools and associations who hire me) charge reasonable rates, but
both the providers and I have high standards. And no, there is no getting out early.
Tomorrow I'll be teaching the REBAC eBuyer course, which I just re-wrote with Amy Chorew. It's a fast
and fun 7 hours, very informative and full of ways for agents to improve their business. And not a
moment too soon--according to Inman News, NAR just unveiled their annual report about agents and
income--the bad news is in--agent income is down. Experienced agents, NAR reports, make more money.
That's no surprise to me. I teach real estate in a state, where, if we license 100 people on January 1, by
December 31st of the same year, 50 are gone. By December 31st of the following year, another 25 are
gone, leaving one quarter of our original class. With those odds, you would think new agents would be
hungry to learn all they could---and some are. Sadly, some aren't. They were seduced into this business
by a fantasy--real estate agents drive around in immaculate, late-model cars, show beautiful, well-kept
homes owned by very reasonable sellers to equally reasonable buyers--and then get to keep every
penny of the commission. If you are in the business, you know how far off the mark that is--this is a
tough business. Some REALTORS drive trucks and Jeeps; some houses are more like hovels; some
sellers are downright unreasonable--and some buyers are worse. And finally, after splitting with the broker
and any co-op agents, and paying your own taxes, your own health insurance, your own gas, your own
signs, business cards, MLS dues, etc.--well you get to keep some of that money. So every CE cycle, I
ponder the same things over again--if agents have to take 14 hours of CE anyway--why aren't more
of them taking courses that could actually help them be better at their job? Why aren't they showing up
to learn to price, to learn to market, to learn negotiation, etc. Why are they stuck in the mold of
taking courses whose titles they can't even recall? In defense of my best students, they aren't all
on this page. I have some great students who will be in class this summer and fall--taking designation
courses like ABR, GRI, SRES, SRS--and getting a 'three-fer' here in PA--broker credit, CE, and part or all of
a designation. Those folks never worry about getting their 14 hours--they always have more than their 14
hours. That's because, even if they have their CE, if a good course comes around--they take it--on the
chance that they'll learn more....and earn more.
Melanie J. McLane, ABR, CRB, CRS, ePRO, GRI, RAA, SRES, 32 year veteran of the real estate industry. Offering training, speaking and consulting throughout the industry, I teach everything from ABR to USPAP. Certified ePRO Instructor. To contact me, email me at: melanie@TheMelanieGroup.com or visit my website: www.TheMelanieGroup.com