Sep. 27, 2009
REALTORS, Who Get It, Resent Those Who Don’t Get It!

Over the years I have heard it all, however, in today’s market our challenges, pet peeves, and complaints amongst our peers have changed. Here’s 10 items I can think of right off the top of my head that continue to grind away at others and myself, that I communicate with on a daily basis. I’m sure you could add more
to this list, I encourage you to do so.
Please note, that this is a constructive, reasonable list of what I feel would benefit our industry if improved upon.
1. Setting up a showing and finding out it’s pending, but the agent is waiting to see if it closes. (Waste of everyone’s time, usually a short sale with bank involved)
2. Listings indicating key box, only to find out it’s a combo box (Should be outlawed, all should be electronic)
3. Receiving offers on regular homes for sale at low-ball prices (These are not bank foreclosures and short sale homes).
4. Getting offers with low deposits or that say deposit upon acceptance (not worth the paper it’s written on)
5. Listings having no pictures or just a few. (All listings should have a minimum of 12)
6. Agents not using the Doc Box - Forms on-line system because they haven’t learned how to use it yet. (Eliminates paperwork and saves time)
7. Showing instructions on line-side says text me at ##### for showings; and you don’t get a response for 2 days. (The best technology is the technology you use.)
8. You email feedback to an agent on your showing of their listing, they don’t read their email, and so they call you for feedback. (Hello, read your email)
9. You email agents to schedule showings and never hear from them. (Because they don’t read their email or get email on Blackberry or iPhone to respond quickly)
10. Getting a call from the neighbors that your listing that was shown by a co-op agent was left unlocked or lights were left on. (Usually at night, right after you have settled in for the night.)
You may be saying: this comes with the territory. Maybe it does, and yes, people make mistakes. However, we have much work ahead of us to get everyone going in the same direction for new standards of practice and professionalism in our industry and going green. What are your thoughts?
“Expect the Best” Mike