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8th Annual MLS Customer Satisfaction Survey : Matt's Real Estate Technology Blog
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Matt's Real Estate Technology Blog

Mar. 9, 2009 - 8th Annual MLS Customer Satisfaction Survey

I have posted the results of the 8th Annual MLS Customer Satisfaction Survey on http://www.callclareity.com/ - linked right from the home page. This year, 178 MLSs (14 more than last year) completed the survey, representing 817,140 subscribers. 

The Annual MLS Customer Satisfaction Survey is a valuable source of input for MLS executives when evaluating a vendor's service and system capabilities, but I encourage all clients to do their due diligence: there are many factors to consider in evaluating which MLS system is best for your specific organization - this is just one piece of the puzzle.  

 

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Matt Cohen
Matt Cohen has consulted to MLSs, Associations, franchises, brokerages, and many real estate industry software companies for over 12 years. Matt is a well-regarded real estate industry expert on industry trends, software design, product management, project management, and information security. Matt speaks at conferences, workshops and leadership retreats around the country on a wide variety of MLS-related topics.

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Disclaimer: The opinions expressed on this blog are the responsibility of the author and do not necessarily reflect the opinion of my employer