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Tip Four

Your Feedback, Building Reputation
and Lifting the Standards in Real Estate!

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Another Tip from I love My Agent!...

TIP FOUR:

BE Proactive and get your first recommendations online as fast as possible. It will enhance your presence on the site and add creditability to your profile. Independently verified recommendations are the cornerstone of building your reputation at www.ilovemyagent.org and It makes no sense whatsoever to sit back and wait for people to do it all on their own initiative, be proactive and schedule time in your day to do this. You need to set yourself up to win!

The first thing to do is make a list of everyone you know who loves you already! These will be your easiest recommendations to get, depending on how well you have done in keeping in regular touch with past clients, will determine just how many easy ones you have but it should be easy to get 5 to 10 up there fast. Silver Members remember you can only have a maximum of 3, then to continue building your reputation on line you will need to upgrade to gold!

Firstly, write down everyone you know who loves you already, preferably past clients or other real estate or industry professionals you have done business with in the past. But if you are desperate you can use your family and friends as well. I mean, that’s the way it works in the offline world too. Now you need to call then all one by one, have access to your computer with a computer linked in ready to leave feedback for you.

Heres an example of the types of dialogue you could use…

{RING RING}

HI Mrs ____________,

Karin here from ( use your company name). How are you? And chit chat about them…

When they ask after you and whats going on say

Have you heard about I love My Agent yet? Its designed to give consumers the power over building an agents profile and reputation…by getting them only to recommend agents they have loved doing business or at least liked…Anyway I have just joined as a (GOLD? SILVER?) member because I think it’s a great idea and you know how great I am at looking after my clients. I was wondering if I could count on a recommendation from you??

It will only take a moment of your time and I really would appreciate your assistance…I can type it all in for you - all you need to do is let me know what you would like to say and I can enter it now , apart from a few minutes now telling me what you’d like to say , all you need to do is to reply to a verification email that will arrive as soon as I have entered your comments. They won’t appear on my profile until you have replied but you can do that next time you check your email, it only takes a moment.

Great do you have a few minutes to do it now? IF YES proceed, if NO - ok when would be a good time to call you?…(Hint- focus on doing it for them, if they want to do it themselves it may never happen).

When a suitable time has been arranged hit the recommend an agent tab, and type in their name phone number, and email address. It is important to get all of these as random audits are undertaken …

Type in their comments and when you’ve finished ask them what rating they would like to give you..1 heart – recommend, 2 hearts – highly recommend and 3 hearts – passionately recommend! Then hit send... that’s it. Check the following day to see if its live yet, if not, call them back and find out if they got the verification email, and if not, get them to look in their junk mail/spam folder…

Then get onto your NEXT CALL!

Stay tuned for the next tip from I love My Agent in a future E-mail!

With Love to Our Agents,

Coaches Karin Hanna & Joeann Fossland

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  I Love My Agent is a division of The Coaching Company Pty Ltd | ACN: 097 708 293
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