Can’t train your gen-y employees? Nonsense I say.

You want proof? I just called up my 19 year old –Gen Y – Nintendo loving brother at home on his day off from work. He accidentally answered the phone: “Thank you for calling <>”.

And don’t think my brother is anything other than a very-gen-y 19 year old.  He’s not the first person racing to get in the office door every morning, but his training is so well imbedded that it’s with him even outside of the job.

C’mon – if McDonalds restaurant’s the world over are fundamentally run by 16 year olds your Gen Y’s can be trained, it may just take a little longer before it’s habit.

Kirsty Dunphey is the youngest ever Australian Telstra Young Business Woman of the Year, author of two books (her latest release is Retired at 27, If I can do it anyone can) and a passionate entrepreneur who started at age 15 and opened her own real estate agency at 21. Currently Kirsty heads up www.reallysold.com the premium online copywriting site for real estate agents and is a co-director of Elephant Property www.elephantproperty.com.au Launceston, Tasmania's only boutique real estate agency purely for investment property owners. Kirsty's other ventures are outlined at her website www.kirstydunphey.com where you can also sign up for her newsletter.