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Northern Michigan Real Estate - Short Sales

Blog by Jules Yates
Traverse City, Michigan
This Blog will provide information about real estate in the Northwestern Lower Peninsula of Michigan. In addition to discussions on residential and vacant land I will discuss foreclosures, pre-foreclosures and short sales.

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Short Sale Loss Mitagation Phone Numbers
Posted at Northern Michigan Real Estate - Short Sales by Jules Yates
Jan. 30, 2008
Tagged with: loss mitigation department phone numbers and contact information

Here's a list of loss mitigation phone numbers.If anyone is helping borrowers or negotiating a short sale they may be very valuable for you. I do not guarantee all these contact numbers are correct.
Lender Loss Mitigation Phone Numbers & Contact Information
  1. ABM AMRO Mortgage (800) 783-8900
    Web: https://www.mortgage.com/C3/application.bus
  2. Accredited Home Lenders(877) 683-4466
  3. AMCMortgage Services (Also handlesloansoriginated by Ameriquest and Argent)
    (800) 211-6926 1600 McConnor Parkway
    Schaumburg, IL 60173
  1. American Home Mortgage Corp.(877) 304-3100*
  2. Ameriquest Mortgage (Debt collection -- see AMC Mortgage Services) (800) 211-6926
  3. Aurora Loan Services (Debt collection) (800) 550-0508
     By Overnight Mail 601 5th Avenue Scottsbluff, NE 69361
     Attn: Customer Service By Regular Mail:
     P.O. Box 1706
     Scottsbluff, NE 69363
  1. Avelo Mortgage LLC (866) 992-8356*
  2. Bank of America(800) 846-2222
  3. BB&T Mortgage (800) 827-3722*
  4. AmTrust Bank (fka Ohio Savings Bank) (888) 696-4444
  5. Beneficial (800) 333-5848

  6. Central Pacific Bank (800) 342-8422*
  7. Charter One (800) 234-6002
  8. Chase (800) 446-8939
 
  1. ChaseHome Finance(800) 848-9136 (customer service) (858) 605-2181 (delinquency customer ser
 
  1. Chase Home Finance-New Jersey(800) 446-8939*Chevy Chase Bank(800) 933-910
 
  1. Chase Manhattan Mortgage
      (800) 446-8939 (Ohio Servicing Center) (800) 526-0072 (Florida Servicing Center) (800) 527-3040 x533 (Florida       Servicing Center)
  1. Chevy Chase Bank (800) 933-9100
      Web: https://www.chevychasebank.com/htm/payment.html (Payment Addresses)
  1. Citi Financial Mortgage (800) 753-3673 Citimortgage (800) 283-7918

  2. Countrywide (800) 262-4218 or (877) 744-7691
  3. Ditech (800) 852-0656 (800) 449-8582
  4. Downey Financial Corp.(800) 824-6902, ext. 6696
  5. Deutsche Bank National Call Number on Mortgage Statement
  6. EMC 800-723-3004
      P.O. Box 141358
      Irving, TX 75014-1358
  1. EverBank (800) 669-7724 ext. 4730
  2. Equity One (Debt collection) (866) 361-3460
  3. First Horizon Home Loans (800) 489-2966*
  4. Fifth Third Bank (800) 375-1745
  5. Option 3 First Merit Bank (888) 728-9931
 
  1. Flagstar Bank (800) 968-7700, ext. 9780
 
  1. Fremont Investment & Loan (866) 484-0291
 
  1. GMAC Mortgage (800) 850-4622
 
  1. GreenPoint Mortgage Funding (800) 784-5566, ext. 5383*
  2. Green Tree (877) 816-9125
  3. Homecomings Financial (800) 850-4622*
  4. HomeEq Mortgage Servicing ( Debt collection) (866) 822-1471
  5. Household Finance (A HSBC Co.) (800) 333-5848
  1. Household Mortgage (800) 333-4489
 
  1. HSBC Mortgage (800) 338-6441
      Default Resolution Team (if long term problem)
      2929 Walden Avenue
      Depew, NY 14043
      (888) 648-3124 Loss Mit
      (732) 352-7519 Fax
 
  1. Huntington National Bank (800) 323-9865-Fax: (614) 480-6602
 
  1. Indymac Bank (877) 736-5556
       C/O Loan Resolution Department P.O Box 7014
      Pasadena, CA 91107
      (Monday - Friday 6:15am-7:15pm. (Pacific Time))
  1. Irwin Mortgage (888) 218-1988
      P.O Box 7014
      Pasadena, CA 91107
 
  1. James B. Nutter & Company (800) 315-7334
 
  1.  Key Bank (800) 422-2442
 
  1. LaSalle National Bank (800) 783-8900
  2. Litton Loan Servicing (800) 999-8501 or (800) 548-8665 Fax (713) 966-8820
      4828 Loop Central Drive
      Houston, Texas 77081-2226
      Loss Mitigation Department Hours:
      Monday Eastern: 9 a.m. - 7 p.m. Central:8 a.m. - 6 p.m. Mountain:7 a.m. - 5 p.m. Pacific:6 a.m. - 4 Tuesday-      Thursday Eastern:9 a.m. - 9 p.m. Central:8 a.m. - 8 p.m. Mountain:7 a.m. - 7 p.m. Pacific: Friday Eastern:10           a.m. - 6 p.m. Central:9 a.m. - 5 p.m. Mountain:8 a.m. - 4 p.m. Pacific:7 a.m. - 3 Default Counseling  Department representatives are also available most weekends on Saturday from Sunday from 10 a.m. to 2 p.m. (CST).
  1. Midland Mortgage (800) 552-3000 or (800) 654-4566
    Web: https://www.mymidlandmortgage.com/MyMortgage/Login/Login.asp
  2. Mortgage Lenders Network (800) 691-0129
  1. Mortgage Electronic Registration Systems (888) 679-6377
  2. National City (800) 367-9305, Ext. 53221 or (800) 523-8654 Attention: Homeowner's Assistance
  3. 3232 Newmark Dr.
  4. Miamisburg, Ohio 45342
  5. (8AM-10:30PM ET, Monday - Thursday)
  6. (8AM-5PM ET, Friday)
  7. (8AM-Noon, Saturday)
  8. Web: http://www.nationalcitymortgage.com/service_assistance.asp
  9. Nationwide Advantage Mortgage Company (800) 356-3442, ext. 6002* NationStar Mortgage (888) 850-9398* Press 0 for operator
  10. New Century Financial Now Carrington Mortgage Services (800) 790-9502 or (877) 206-9904 (6:00 a.m. to 7:00 p.m. Pacific Time, Monday - Thursday)
  11. (6:00 a.m. to 6:00 p.m. Pacific Time, Friday)
  12. Web: https://myloan.newcentury.com/webapps/servicing/myloans/index.do
 
  1. NovaStar Mortgage Loan Resolution Department (888) 743-0774 Non-English: (888) 743-0774, ex
  2. Ocwen Federal Bank (800) 746-2936 or (877) 596-8560
    Web: http://www.ocwencustomers.com/csc_fa.cfm
    Attention: Financial Information 12650 Ingenuity Drive
      Orlando, Florida 32826
     
      or

      Ocwen Financial Corporation 1661 Worthington Rd., Suite
      100 West Palm Beach, Florida 33409 Phone: 877-226-2936
      For serving Ocwen with legal process, please send to their registered agent:
      Corporation Service Company     2711 Centerville Road, Suite         400 Wilmington, DE 19808
      Phone: 561-682-8000, x8386
  1. Option One (866) 711-1962 or (888) 275-2648
  1. PHH Mortgage (Formerly Cendant) (800) 257-0460
      For borrowers facing possible delinquency: (800) 330-0423*
      For borrowers in the foreclosure process: (800) 750-2518
     
  1. ResMae Mortgage Corp.(877) 473-7623, ext. 5944
 
  1. Saxon (800) 665-7367
  2. Select Portfolio Servicing (888) 818-6032
      Fax: (801) 293-3936
      Loan Resolution Department
      P.O. Box 65250
      Salt Lake City, UT 84165-0250
      (Monday - Thursday 10:00 a.m. - 10:00 p.m EST)
      (Friday 10:00 a.m. - 7:00 p.m. EST)
      (Saturday 9:00 a.m. - 1:00 p.m. EST)
  1. SkyBank (800) 290-3359
  2. Sun Trust Mortgage (800) 634-7928
      PO Box 26149
      Richmond, VA 23260-6149
  1. Third Federal Savings (888) 844-7333
  2. US Bank (800) 365-7900
  3. Wachovia Bank of Delaware (866) 642-8608
  4. Washington Mutual (866) 926-8937 or (888) 453-3102 or (800) 478-0036 or (800) 254-3677
  5. Waterfirld Mortgage (800) 957-7245
      Fax: (260) 459-5390
      c/o Loss Mitigation Dept.
      7500 W. Jefferson Blvd.
      Fort Wayne, IN 46804
      (7 am - 10 pm EST Monday - Thursday)
      (7 am - 9 pm EST Fridays)
      (8 am - 2 pm EST Saturdays)
  1. Wells Fargo (877) 216-8448 or (866) 261-5642 or (800)766-0987 or (800) 678-7986 for payment a! Borrower Counseling Services
      Monday - Friday 8:00 a.m. - 9:00 p.m., CT
      Saturday 9:00 a.m. - 2:00 p.m., CT
  1. Wendover Financial Services Corporation (800) 934-1081 or (800) 436-1022 Web: http://www.wendover.com/borrowers.html
  2. Wilshire Credit Corporation (888) 502-0100
      P.O. Box 8517
      Portland, OR 97207-8517
      From 6 a.m. to 5 p.m. (Pacific time) Monday through Friday          Web: http://www.wfsg.com/borrower/borrower.aspx
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