Jul. 15, 2006
-
Negotiate Like a PRO!
I enjoyed the wonderfully warm reception at the Monthly WCR Business Resource Meeting of the Southeast Valley Regional Chapter.
They had asked me to speak on negotiating and here are the notes from that meeting:
The Top 10 Win/Win Strategies for Negotiating Success
1. PREPARE
Know your options.
BATNA=Best Alternative To a Negotiated Agreement
Know The other person's needs and objectives
2. ASK LOTS OF QUESTIONS
"How Can this work?" "What would be fair?" "In your opinion,..."
3. LISTEN
There is power in silence. He who speaks first loses.
4. REFLECT BACK
"So I can better understand your position....."
5. NO ULTIMATUMS
Don't offend, threaten. Calm their fears
6. ANSWERING IS A SKILL
Silence gets concessions
7. POSITION YOURSELF
Ask for more. Give yourself wiggle room. Then, they can have the last word.
8. WHEN YOU CONCEDE SOMETHING, ASK FOR SOMETHING IN RETURN
9. HAVE TIME ON YOUR SIDE
80% of concessions are made in the last 20% of the time. Have patience.
10. BE INTEREST BASED VS. POSITIONAL
What is the joint/shared committment? Separate the issues from the people.
|