The Southern California Chapter of CRS and the

Victor Valley Association of REALTORS are proud to present

CRS 210: Building an Exceptional Customer Service Referral Business

Building an Exceptional Customer Service Referral Business is a highly interactive course designed to deliver all the essentials for refocusing the student’s business plan to a customer service centered, repeat and referral business. The information provided will help identify the expectations of the “new consumer”, the “new behaviors” necessary to meet those expectations and specific systems to make the agent’s business more productive, more profitable and more enjoyable.

• Attracting a higher caliber client
• Meeting the expectations of the “new consumer”
• Dialogues and strategies for building a referral database
• Delivery systems to generate a successful referral business

When:  May 19-20, 2009

Where:  Victor Valley Association of REALTORS®, 11890 Hesperia Rd., Hesperia, CA 92345

[760] 244-8841

Time:  8:00—5:00

Tuition:  $275 for the first 25 who register on or before April 6^th, $325 after.

Concellation Policy:  No Refunds

Southern California CRS was proud to support the Inland Yalley Chapter of Habibat for Humanity in 2008 as we did in 2007.

Through our annual fund raising efforts throughout the year in our commitment to the Chapter with a Heart mission, Southern California CRS donated $520 at the end of 2008 to the Temecula Chapter (we also supported 4 other Chapters in our region). Additional donations of $240 were raised during our big fund raising effort at our Q3 Membership meeting in Temecula with our Silent and Live Auctions.

Southern California CRS Board of Directors member Vicki Puterbaugh, who is also on the Board of Directors for the Inland Valley Chapter of Habitat for Humanity, presented the check.

Thanks to all of our SoCal CRS members who so generously support our fundraising. And thank you for the Inland valley Habitat for Humanity Chapter for the valuable work you do to provide housing for needy families in the area.

Here's a brief video of our 2008 Fund Raising efforts for which we received the Chapter with a Heart Award.

CRS 204:  WEALTH BUILDING COURSE

Presented by: Southern California CRS Chapter and

Conejo Valley Association of REALTORS®

More people have become wealthy investing in real estate than many other investments. Agents who want to learn the specific secrets to smart real estate investments can discover them in this course. Students will learn how to identify the right opportunities, compare real estate with other investments and create additional wealth – for themselves and their clients. This high-energy course explores another way to generate sales that has been overlooked. And the results can be life changing! This class is a must for any real estate professional looking to create wealth through residential real estate investment.

Course Content:
• Identifying money-making opportunities
• Comparing potential investment opportunities
• Retirement planning and investing
• Calculating initial investment to rate of return

Required for CRS 204: financial calculator. Recommended are the HP-10BII, HP-12C or the TI-BA real estate calculator.

When:  April 17-18, 2008

Where:  Conejo Valley Association of REALTORS®, 463 Pennsfield Place,

Suite #101 Thousand Oaks, CA 91360

[310] 326-3010

Time:  7:30am—5:00pm

Tuition:  $295.00 by March 20th

$325.00 after March 20th

Credit:  16 Hours CE Credit – In order to receive CE credit, you must be physically present 90% of the class time and must show ID at the time of registration.

I am off to the trade show today (the day before) to set up the CRS booth. I've not done this before but I am told it is easy. We'll see.

A number of you have signed up to help staff the booth tomorrow - I am looking forward to meeting those of you I don't already know. And I sincerely appreciate your help.

Don't forget to sign up to attend the show. The exhibit hall is FREE but if you want to attend the luncheon (with speaker) or the seminars there is a cost.

Stop back in a few days if you don't get there. I will post pictures of the booth and the show itself.

I am looking forward to a fun day with lots of things to learn AND a chance to meet some attendees who are interested in becoming a CRS.

Most of you reading this are probably a CRS, but if you aren't one yet, you should seriously consider it - take YOUR career to the next level with some of the best training out there.

I assume everyone is aware of the upcoming REALTOR Expo being sponsored by SDAR and held on May 4, 2007, from 9 am until 5 pm. There will be seminars, a luncheon with a speaker, and of course the exhibit hall. Make your plans to spend some time here and taking your business to the next level (see link directly below for more information).

TRADE EXPO "Tools for Your Trade"

I sent around an email a few weeks ago to solicit volunteers to help me staff the SoCalCRS booth in the exhibit hall. Thanks for your great response and enthusiasm. I have all the shifts filled with some extra folks who plan to stop by to help as well.

I look forward to seeing you there!

Jeff

AREA VP - San Diego, So. Cal. CRS

The San Diego Association of Realtors will hold its 18th Annual

TRADE EXPO "Tools for Your Trade"

on Friday, May 4, 2007

 Grand Exhibit Hall of the Town and Country Resort and Convention Center

500  Hotel Circle North in Mission Valley (San Diego)

9am until 5pm

The Southern California Chapter of the CRS is proud to be an exhibitor again this year. We are looking for some volunteers:

• To help set up the booth the day before (minimal time), probably in the afternoon
• To staff the booth for 2 hour slots (2 people per shift, or more), at total of 8 people minimum

If you would be willing to help staff this booth, and be available to answer questions, and share your knowledge and enthusiasm for the CRS with attendees, please let me know. I will be sending out a series of emails with more information and requests for assistance as we get closer to the date.

Here's a list of the exhibitors to date.

Jeff