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 SCRIPTS - What do you say when asked to cut your fee?

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Richard Park, Licensed Real Estate Agent,  Tempe,  AZ

Date: October 28, 2007, Number of Replies: 30


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I am curious how other agents respond to the following scenario.  You are counseling your client that a price reduction is needed.  The seller responds that he feels that he is the only one being asked to give, and asks if you would be willing to reduce your fee.  Do you have a prepared response?  What do you say?

Richard Park
John Hall & Associates
Tempe, Arizona
480-844-5900 (office)
602-390-5384 (mobile)
Email: 
Rick@RichardParkRealtor.com

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Laurie Furem Licensed Real Estate Agent,  Cumming,  GA

Date: October 29, 2007

I am curious how other agents respond to the following scenario.  You are counseling your client that a price reduction is needed.  The seller responds that he feels that he is the only one being asked to give, and asks if you would be willing to reduce your fee.  Do you have a prepared response?  What do you say?  Richard Park

In today's market especially, I have a conversation with a prospective Seller before they sign the listing agreement and add into the agreement that we will revisit price IF we do not get 2 showings per week and an offer after 10 showings around the 30-day point.

IMO, the Seller is the one selling <lol> and hopefully he wasn't being unrealistic about pricing to begin with.  If he was, then uh oh.

I have used 2 responses:  What service(s) do you want me to cut and in a time of desperation I've said If I entertain that, you are tying my hands during negotiating.

HTH

Make it a great day!

Laurie Furem
Keller Williams Realty Community Partners
ABR, ACRE(TM), ASR(R) e-PRO,(R), JIM
www.lauriefurem.com
www.metroatlantahomesgroup.com
Laurie@LaurieFurem.com

Servicing North Metro Atlanta
(770) 597-6373


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Mitzi Romiti Licensed Real Estate Broker,  Falls Church,  VA

Date: October 29, 2007

Richard Park asked
 
>>  I am curious how other agents respond to the following scenario.  You are counseling your client that a price reduction is needed.  The seller responds that he feels that he is the only one being asked to give, and asks if you would be willing to reduce your fee.  Do you have a prepared response?  What do you say?  <<
 
When you lower your price, my commission is automatically reduced.
 
Mitzi, e-JIM #17

       Mitzi Romiti, Associate Broker, REALTOR®, GRI®, e-PRO®
                 Working with Jobin Realty in Northern Virginia
               Direct:703-241-7935 
Mailto:MitziRomiti@juno.com
www.NVaRealEstateSales.com  www.Northern-Virginia-Real-Estate.com
         Available homes in real time www.HomesDataBase,com/Mitzi
 
 
 
 
.
 
 
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Date: October 29, 2007

My response is usually: "Changing market conditions, including homes that have come on the market since your home was listed for sale dictate the need to revisit the offered list price. Remember, our joint goal is to get your home sold for top dollar in the shortest amount of time possible. "Top dollar" changes as houses in your area become available and sell...or linger; to do the best job for you I need to keep you aware of what the market will bear. Keep in mind too that because you are paying a commission, price reductions do impact my earning as does longer time on the market; the more time it takes to sell your property the more money I am spending to market it. Let's take a look again at the feedback we've been given from the agents who have shown your home to their clients and see what can be done to make it more attractive to the next buyer who walks in the door..."
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Marlow Harris Licensed Real Estate Agent,  Seattle,  WA

Date: October 29, 2007

"I am curious how other agents respond to the following scenario.  You are counseling your client that a price reduction is needed.  The seller responds that he feels that he is the only one being asked to give, and asks if you would be willing to reduce your fee.  Do you have a prepared response?  What do you say?"
 
I tell them that as time goes on, my marketing costs go UP, so I should probably INCREASE my commission to cover these extra costs.  However, I'm willing to work with them and keep my commission the amount we agreed upon, but they need to also work towards our goal of selling and lower their asking price. 
 
Marlow Harris
Coldwell Banker Bain
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Melanie Mclane Real Estate Educator ,  Jersey Shore,  PA

Date: October 29, 2007

I am curious how other agents respond to the following scenario.  You are counseling your client that a price reduction is needed.  The seller responds that he feels that he is the only one being asked to give, and asks if you would be willing to reduce your fee.  Do you have a prepared response?  What do you say?

Richard Park
John Hall & Associates
Tempe, Arizona
480-844-5900 (office)
602-390-5384 (mobile)
Email: 
Rick@RichardParkRealtor.com

 

I think one of the best answers is: “If I cave in and negotiate my fee this early on, how do you expect me to negotiate for you later in the transaction?” I also point out (if appropriate) that the price was his idea, not mine (and take him back to the CMA) and also point out that my fee is reduced, because the price is less. You can also play offense and talk about how long it is taking to sell the house and the costs you are incurring.  Finally, if his car mechanic says there’s lots of work to be done, does he ask him to reduce his fee?

Melanie McLane

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Date: October 29, 2007

"You are counseling your client that a price reduction is needed... and your seller asks if you would be willing to reduce your fee. What do you say?" My response: I'm sorry, but my broker and I have already spent a substantial amount of time and money marketing your property. We just can't stay in business by reducing commissions.
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gbcosta@yahoo.com

Date: October 29, 2007

 
I am curious how other agents respond to the following
scenario. You are counseling your client that a price
reduction is needed. The seller responds that he
feels that he is the only one being asked to give, and
asks if you would be willing to reduce your fee. Do
you have a prepared response? What do you say?
Richard Park

#1. I am taking a reduction in income when you Mr.
Seller reduce your price.

#2. I am still spending the same in advertising as
prior to the price reduction. If fact it is costing
me more advertising, as the property was overpriced
and is going to be on the market longer, (that is if
the seller insisted on overpricing the property).

#3. This is the fee that I charge all sellers and the
service I give all sellers. I do not discount my
commission or reduce my services.

#4. Feel free to contact other agents and see if they
will reduce their commissions, but also see if their
marketing proposal offers you what you are getting
from me. If they can do better than I will be glad to
leave you out of your listing.

Glory Bee Costa ABR, CRS, GRI, E-PRO, SRES
410-745-3241-Home Office
410-310-9081-Cell
http://www.Maryland-WaterFront-Homes.com
E-Mail-Glory@GloryBeeCosta.com
Maryland Counties (Eastern Shore)
Talbot, Queen Anne, Caroline & Dorchester
Prudential Premier Properties - Easton, MD - Associate Broker

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Matt Barker Licensed Real Estate Broker,  Asheville,  NC

Date: October 29, 2007

"You are counseling your client that a price reduction is needed.  The seller responds that he feels that he is the only one being asked to give, and asks if you would be willing to reduce your fee.  Do you have a prepared response?  What do you say?"

I had a similar scenario, pre-listing, not long ago. The seller had read Freakanomics and bought into the author's argument about agents needlessly reducing prices on client property, but holding out when selling their own homes. While I'm sure that happens sometimes, Freakanomics ignored the many other factors which could produce the data on which they based their conclusions. Thinking this through, I came up with several points that are worth making when this objection arises:

1. Is the seller satisfied that the market is not providing a buyer at the current price point? If not, we have to be prepared to make further marketing efforts, or explain why renewed campaigns alone will not be likely to produce results. Once the seller agrees that the current price is too high, then he should also understand that in reducing the asking price he is not "giving up" anything more substantial than a mistaken idea about the market value of his property. An unrealized profit is no profit at all, so it's not just the agent who has an incentive to get a deal done.

2. As others have said, the commission is proportional to the sale price, so any reduction in price has a proportional effect on commission. If the proportion was OK with the seller at the time of listing, why not now?

3. If, as his agent, I am easily willing to negotiate away a significant chunk of my take-home pay on the basis of groundless perception, what would that say about my ability to negotiate well on behalf of the seller when an offer is received?

I hope you can help your seller to see the light on this.


Matt Barker, e-PRO
Preferred Properties of Asheville, North Carolina
828.242.6345  Matt@AshevilleNeighbor.com
http://www.AshevilleNeighbor.com

Ginny & Matt Barker "The Neighborhood Professionals"
Serving Asheville and the North Carolina Mountains
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Date: October 29, 2007

Richard Park asks..."The seller responds that he feels that he is the only
one being asked to give, and asks if you would be willing to reduce your
fee."

I simply tell him that my fee reduces along with the selling price. My
expenses don't drop, my marketing efforts don't drop. Only the payoff gets
smaller, mine and his.

Just my two cents.
Larry
Avon Park FL

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