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I can't send email from Outlook from a different location

Posted at All Things Outlook by Sue McEntee on Feb 22, 2009 8:38:50 AM

When I am using a wireless connection at my office, I cannot use Outlook to send email. I have to go directly to the Internet and by pass Outlook.

Any suggestions?

Sue McEntee

Better Homes & Gardens Real Estate

Palm City, FL 34990

smcentee@bellsouth.net

You need to change your smtp information to the wireless provider information where ever you are. Sometimes you can bypass that by providing your smtp creditials inside outlook. However, in some cases, internet providers don't allow smtp relaying. This is a very common issue amoung email users who do not subscibe to mail providers such as www.mailsync.com; I use them for my email services and I never have issues emailing anywhere. There services bypass the smtp relaying issues.

Give them a try.

You probably need to change your outgoing server options so Outlook can find the outgoing server that the other location is using. You will need to get that info. from their IT or check with anyone that currently sends email from that location. All they will need to do is open their email account info. and see what their settings are.

In Outlook try going to Tools, Options, Mail set up, email accounts, and change your Outgoing mail server (SMTP) to match the locations SMTP pop settings.

If you need to access your email from various locations on a regular basis this can be a real pain to have to do each time. In that case I would suggest setting up a gmail account and having your Outlook messaged forwarded to your gmail account. Another option you email provider may be web based in which case you can log directly onto their site to access your email. Check with your ISP.

Best of luck.