When an unsolicitied email is received...

OakleyAnn

May 1, 2008 12:02 PM

When an unsolicitied email is received asking for the combination of your lock box and the email looks authentic do you answer with the combination or do you ask the sender to identify the company they represent and whether the sender is a member of the Realtor Board/MLS and then check the roster before responding with the combination or do you just send the combinantion?

My response would be NEVER! Email addresses can be spoofed. If I am using a combination lock box, it is for an REO and the bank insists. I will also have an electronic lockbox on site, so no REALTOR® has need of asking. If they are from the bank or the asset management company, their company will have the combination. If I am going to give the combination out (I can't meet the person asking at the property for some reason), it will be over the phone. At least this way the caller ID will tell me where the call is coming from. And what if the caller's number is blocked? Then so is the combination!

If everyone was honest, we wouldn't need lockboxes. If we give the combinations out, we might as well not have lockboxes.

At your service,
Michael J M cFarlane

Michael McFarlane, e-PRO

(530) 315-2808 direct

Michael@YubaSutterHomesAndLoans.com

VM Group Real Estate and Loans

Web site: Yuba-Sutter Homes and Loans

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