Online Dominance Service Gone Bad
Created by:Date: November 4, Number of Replies: 2

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I am really quite upset over a website service I signed up for. It has been a few weeks, but I find I am still really mad. I signed up for NJ online dominance with Michael Russer. I was a big fan of Russer, and though my budget at this point for education and networking is zero, I believed in his program. A few months after I signed up(4, I think) I was informed that Russer will not be continuing the NJ Online dominance. I was upset, and inquired. I was told very curtly by Russers team that New Jersey RE/MAX was not renewing, and I should take it up withthem to get a refund. I did not want a refund, at first. I wanted to continue on with Online Dominance. After a few more emails , I was sent another curt email from Russer and Online Dominance team saying I could sign up for the $100 per month coaching, that was the only option. This is just not feasible for me right now, although I would have loved to in the future, and especially when I just signed up for unlimited access a few months before, and that issue is far from being settled. I have taken the matter up with NJ RE/MAX, who promised to do something and has been very silent lately. The source of my upset with the Russer group is that I thought I was their client also. Although I paid RE/MAX, I heard Russer speak every week on his webinars, I communicated with the Online Dominace team, I went to his local seminar, I was a big fan of his teaching and told people how great I thought he was. The Online Dominance team made me feel like I did not matter to them at all, and I was not their client, and they certainly did not have any interest in retaining me now or for the future.This is so different from what he teaches and so contrary to the attitudes of the real estate community that we all work in, that I am still standing here flaggerghasted. I actually ask myself if I did something to make them mad! So, my question is, am I or am I not a client? Does Russer and Online Dominance owe me anything or nothing?

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