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My problem is that I have an Advanced Access web site and I signed on to use TP 8i. Changes have to be made to use Internet Explorer 7 with AA but the changes prevent me from using TP 8i. Neither company is willing to admit that they are the problem and it is my understanding that 7i may go away by the end of the year. Has anyone heard that? I have had my AA site for over 5 years and I hate to change and all my contacts have been on TP for about the same number of years starting with TP desktop. I like using the internet for contact management because I can access from home and anywhere else I happen to be. What do the rest of you who have both AA, TP and use Internet xplorer7 do about this problem.

Shelby Hull, Broker, e-PRO

Very sorry to hear that Chuck. We are very excited about the new interface, however, it is apparent that some 7i users are having difficulty with it. It's new and different and takes some learning. You might be glad to know that our executive team has given some very clear directives to address the concerns from our 7i user base before we make the changeover, and for that reason no end date for 7i has been set yet.

There are some very cool new features and functionality in 8i, not to mention a departure from Java, that make 8i a better tool than anything we have ever offered before. Once we do turn 7i off we will be able to make some of the even bigger improvements that we have planned. For now we have added a ton of new content, at no additional charge, and we are constantly improving the way it works based on feedback, so I hope you will keep checking back to look at the changes.

Thank you,

Bruce Caul
Manager, Customer Service
Top Producer Systems
bcaul@topproducer.com
Toll Free: 1-800-444-8570 x8158
DID: 1-604-244-5775
Fax: 1-604-270-2492
www.topproducer.com

Contact Management Re: Top Producer Software Program Chuck Sauer Licensed Real Estate Agent Wichita, KS Oct 29, 2008 I agree completely with the comments about 8i. I continue to use 7i and will do so until I am forced to change. At that time I hope to have an alternative and plan to move my business elsewhere. I have to admit I have not spent much time trying to learn 8i but from what I've seen, I have no interest in pursuing it any further. View / Reply on the Web Reply to Community You are receiving this message because you are subscribed to RealTalk on RealTown Communities. If you have forgotten your password, click here. To unsubscribe from this list, please visit http://www.realtown.com/community/users/preferences.

Shelby,

Thanks for your post. Let me look into the details and confirm the issues and I will get back to you.

Thanks,

Bruce Caul
Manager, Customer Service
Top Producer Systems
bcaul@topproducer.com
Toll Free: 1-800-444-8570 x8158
DID: 1-604-244-5775
Fax: 1-604-270-2492
www.topproducer.com

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	Contact Management RE: Top Producer Software Program Shelby Hull Licensed Real Estate Broker Seneca, SC Oct 29, 2008 My problem is that I have an Advanced Access web site and I signed on to use TP 8i. Changes have to be made to use Internet Explorer 7 with AA but the changes prevent me from using TP 8i. Neither company is willing to admit that they are the problem and it is my understanding that 7i may go away by the end of the year. Has anyone heard that? I have had my AA site for over 5 years and I hate to change and all my contacts have been on TP for about the same number of years starting with TP desktop. I like using the internet for contact management because I can access from home and anywhere else I happen to be. What do the rest of you who have both AA, TP and use Internet xplorer7 do about this problem. Shelby Hull, Broker, e-PRO View / Reply on the Web Reply to Community You are receiving this message because you are subscribed to RealTalk on RealTown Communities. If you have forgotten your password, click here. To unsubscribe from this list, please visit http://www.realtown.com/community/users/preferences.

I also use both programs. Top producer 8i will also run on Mozilla FireFox. You can run Advanced Access page manager on the tweaked version of IE7. Call Top Producer tech support and they can help you with the set up if you have a problem.

Ron Werner, ABR, CRS, e-PRO

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