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Dirk Johnson Vendor,  sterling,  VA

Date: August 7, 2008

Robert King said:
"As for the public I'm not convinced that outdated era marketing has
actually being ignored by the public all though I agree I find it
lacking in production. Let's get our "FACTS" straight. If the general
public is subsequently, as you put it, shopping on line for real
estate, then why is there so much hesitation on the consumers part?"
 

Hi Robert,
 

We go round and round with this, and it's really not a productive
discussion. You can point to old school methods that still work, and
I can point to agents who use the Web quite successfully.
 

I am now convinced that a lot of old-schoolers will live out their
time in this business by blissfully ignoring most Web technology,
until they retire. Their referral network allows them that luxury. I
seriously doubt that the same "ignorance is bliss" approach will work
for newer agents.
 

If I were an agent, then a dominant web presence in my local market
would be my single most important marketing priority. Maybe even
multiple sites. The ROI is astounding, when it is done right. But
again, I base that statement upon what I have seen work well for many
agents who have done exactly that.
 

If agents are unaware that the Web can work for them, then I'd lay a
lot of the blame directly at the feet their mentors and brokers, who
have a responsibility to their team to be aware of what is happening.
If Web savvy agents are the ones closing deals these days (and they
are), then ignoring that fact is tantamount to leading a team over a
cliff, due to personal bias or the refusal to acknowledge what really
works.
 

Property buyers are going to use the Web to their advantage. It's
efficient, productive, and informative, and low cost. Agents who are
positioned to capture a piece of that Web traffic, and provide
assitance, will benefit.
 

No amount of hand-wringing over how things have changed and how the
Web and IDX affects the real estate market will change anything,
going forward. Agents need to decide how they will market themselves
in the real estate market as it exists today, not the market that
existed ten years ago.
 

Robert, I agree with you that things have changed. How an agent deals
with it is up to them. I am just trying to make people aware that
there are choices, and that not all of them are dead ends.
 

Best regards,
 

Dirk Johnson
Partner - Operations
DomainDrivers LLC
djohnson@domaindrivers.com
703-406-4698
http://domaindrivers.realtown.com
We're an approved RealTalk/RealTown vendor:
http://DomainDrivers.InternetCrusade.com

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Gary Nagle Licensed Real Estate Broker

Date: August 7, 2008

More and more agents are moving to wherever they have the lowest costs. Clearly these are usually not "producing" agents. For the most part its agents that want a less expensive place to hang their license.

Tal,

I still think you have a bit of a misconception. True, NAR stats hold up --- the averages don't lie. Yet, I still disagree that the majority of those who move into "no name" companies is represented by the struggling agent in search of a better deal. Conversely, I do not believe that a wildly productive agent would sit by and let a broker or brokerage with a national name rob him or her of earned commissions just because they are so busy.

I would also be careful about characterizing those smaller mom 'n pop offices as being unable to provide quality education for their agents. None of us were born real estate agents. Virtually all of us have done other things in our careers which we bring into the world of real estate. It is unwise to assume that those skills cannot be used in real estate, and that teaching them to others would be non-productive. Frankly, the absolute worst sales training I ever had to sit through in my entire working life was from Century 21. I have been forced to endure equally poor "education" provided by my Broker --- both directly and indirectly through instructors he would bring into the company from time to time. The "knowledge" being disseminated in the real estate world is dated by at least 20 years. They are teaching sales and sales management techniques that were groundbreaking 20 years ago, but are now outdated at best. I have yet to sit through any seminar/class that has adequately addressed the issues facing real estate professionals in today's market. I have only heard one instructor adequately address the unique needs of the Gen X and Y clients - yet she still did not have answers as to how to specifically address those needs with respect real estate marketing. Things like 'You should own a laptop"; or "You should have a website" don't cut it. How do I utilize those tools --- specifically --- they cannot answer. How do I get Internet leads and why do I want them, they cannot answer. How do I convert internet leads into clients, they cannot answer.

I know this: my broker was one who made it very difficult for his agents to have an effective web presence. We were not allowed to have our own IDX solution or one which would route leads from activity on our sites directly to us. Rather, they went to the company website and were distributed from there. If we received such a lead and it turned into a closed transaction we were charged an additional 20% above our regular split with him for the privilege. If we happened to get a lead on our own that had also registered on his website we had to justify why he shouldn't get the 20% anyway.

My point is this Tal: There are many reasons why agents are walking away from the traditional brands, forming their own companies, or joining smaller "no name" firms. It is not just lack of productivity. The traditional models are breaking down. We are addressing a dramatically different marketplace from what has existed for the past 50 years. The influx of new agents is younger and better educated than ever before. Our clientele is younger and better educated than ever before. The old models simply will not work going into the future --- and that includes the models for compensation. If you think the big box firms are going to be able to handle it, you are wrong. They cannot address these issues and continue to pursue their own agendas. The real estate office of the future is going to be, predominantly, in one's home. Look at how state licensing laws are changing all over the country. In North and South Carolina new agents have to be under the tutelage of BIC for their first three years. After that they can become full brokers and hang their own shingle if they want. In fact, NC requires agents to become full brokers within three years. Look around, how many companies in your own area have more than 100 agents associated with the office. Do you honestly believe that one BIC is providing the oversight necessary for those agents? It's not happening. That is why you are seeing so many agents lacking the necessary skills to complete a transaction without problems. That is why the license laws are changing.

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Deede Wockenfuss Licensed Real Estate Agent,  Chandler,  AZ

Date: August 7, 2008

Gary Nagle says,
I would also be careful about characterizing those smaller mom 'n pop offices as being unable to provide quality education for their agents. None of us were born real estate agents. Virtually all of us have done other things in our careers which we bring into the world of real estate. It is unwise to assume that those skills cannot be used in real estate, and that teaching them to others would be non-productive.
 
Before we bought into our current franchise in 2004, my husband and I had a home office real estate company. Where did we get our business? From referrals, of course, and, then referrals from those referrals. I did not have to worry too much whether the buyer or seller was serious or not, as my friends would fill me in. I hardly EVER lost a deal. I spent a lot of time sitting by the pool, because I worked less, made more, and had a better quality of buyers and sellers.
 
Then, we decided to try to grow, and to do so meant owning a franchise to compete. In 2004 and 2005, we made a LOT of money. But, I worked 24/7 for a LOT LESS money per transaction. We were encouraged by other franchises to expand further, and to take expensive marketing risks. Absoutely ANYTHING we did, WORKED in those years. I have since calculated it out. First of all, I never needed all that money. Having it was foreign to me, so I spent it like a drunken sailor. I was VERY HAPPY making an upper middle class income. I had everything I ever needed. Only when I tried to branch out into the wild, blue yonder, did I lose sight of who I am.
 
I am still with the franchise, as the corporate office has been great to me. I would lose a lot of camaraderie's if I went back into my den, on my own. BUT, I would be happier with only a few REAL buyers and sellers, who did not suck my time dry and I would make more money per deal, STILL providing a nice discount to them.
 
I honestly feel that there are some fantastic Mom 'n Pop offices out there that have CHOSEN to be small. You have so much more control over your life with fewer transactions. I may be just getting old, but I am loving being back in my den. BUT with my other franchisee friends very close by.
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Hans Oscarsson Licensed Real Estate Agent,  Jersey City,  NJ

Date: August 8, 2008

"I have kind of gone off on a tangent, and I apologize if I have bored you
but the short answer to what your question actually asked is: Franchise
Brands are here to stay."

That would probably have been kind of enough! ;>)

Hans O Oscarsson LL.M., MBA, ASPR, e-PROR
An Allen F Hainge CyberStarR
REALTORR Associate/Marketing Specialist
RE/MAX Villa REALTORSR Jersey City New Jersey

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Dirk Johnson Vendor,  sterling,  VA

Date: August 8, 2008

Gary Nagle said:
"Things like 'You should own a laptop"; or "You should have a
website" don't cut it. How do I utilize those tools --- specifically
--- they cannot answer. How do I get Internet leads and why do I want
them, they cannot answer. How do I convert internet leads into
clients, they cannot answer. I know this: my broker was one who made
it very difficult for his agents to have an effective web presence.
We were not allowed to have our own IDX solution ..."

Gary,

Thanks for sharing that experience.

The denial of the Web's importance at the brokerage level in this
business is just astonishing, from what I see and hear. Agents who
accept that approach are going to find this business to be a very
hard one to sustain.

Agents who have decided to get themselves out from under this
brokerage fog of denial, on their own and with little guidance or
support from above, eventually realize that they are (or were)
operating in an absurd situation.

Once the agents establish a proper Web presence, and their own lead
stream from it, they realize quickly that they have independence.
Then they look for the brokerage deal that works. Why wouldn't they?
At that point, it does not really matter if their broker knows
anything about the Web. It's more about the deal that they negotiate,
in order to facilitate their own business. I've talked to many agents
who have recently changed brokers, for that reason.

Brokers who figure out how to attract these independent agents stand
a chance of substantiality. Brokers who try to use outdated contract
models that favor the broker, when the broker brings little to the
table in terms of actionable leads, are going watch their Web-savvy,
most productive agents flee the nest, for better deals.

That's already started to happen, and it will only accelerate.

Best regards,

Dirk Johnson
Partner - Operations
DomainDrivers LLC
djohnson@domaindrivers.com
703-406-4698
http://domaindrivers.realtown.com
We're an approved RealTalk/RealTown vendor:
http://DomainDrivers.InternetCrusade.com

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Linda Grissette Licensed Real Estate Broker,  St. Charles,  MO

Date: August 9, 2008

"I know this: my broker was one who made
it very difficult for his agents to have an effective web presence.
We were not allowed to have our own IDX solution ..."

In my case, it is the MLS and the big companies that keep the agents from
having a good IDX. I have been searching for a good IDX, but just as I
think I have one, I am told hat MARIS in St. Louis does not allow agents to
have IDX unless it is through their company! Very annoying. I have worked
for years to build good websites and can get a fair number of buyer leads
when I have IDX on my site. I've even developed a lot of methods for
working with these leads. Luckily, the company I am with now (The Best
Seller GMAC Real Estate) let me link to their IDX search and then forward
the form buyers fill out (not really required) before they get forwarded,
so the secretary knows what leads came from me. It's not the best
solution, but is working. It is so annoying that an MLS or a company,
thinks that because some agents don't know much about working with on-line
buyer leads, that all of us don't! The reality is that many of us here
know more than the MLS or company!!!

Linda Grissette, JIM, GRI, LTG, ePRO Certified
The Best Seller GMAC Real Estate Mailto:Linda@Grissette.com
http://www.FindStLouisAreaRealEstate.com
Special pricing for RealTalk and e-PRO Talk members:
http://www.RealEstateMarketingHelp.com/Special.htm

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Pete Houting Licensed Real Estate Agent,  Corpus Christi,  TX

Date: August 9, 2008

Agents who have decided to get themselves out from under this
brokerage fog of denial, on their own and with little guidance or
support from above, eventually realize that they are (or were)
operating in an absurd situation.
>>
 
 
I agree. It's hard enough to learn the business, develop a foundation, and get good at the practice without encouragement from folks at the office. I'm retired, an agent for 4 years, and just getting established. The ePro course was an eye-opener for me, and I've got a lot of work to do. My co-agents are just about learning how to get past email. Sites like this will be a Godsend for me to learn.
 
Then, the next decision is: agent or broker, indie or franchise? Keep up the good threads- I'll be watching for advice!
 
Pete Houting
Coldwell Banker Island Realtors
 
Editor's Note
Thanks, Pete, we look forward to your participationJohn
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Robert King Licensed Real Estate Broker,  Saint Petersburg,  FL

Date: August 9, 2008

Dirk, although not down in the trenches with the productive, has a few words to mince

Dirk states:
"We go round and round with this, and it's really not a productive
discussion. You can point to old school methods that still work, and
I can point to agents who use the Web quite successfully".
 

Dirk, we will always go round and round with this issue because of the LACK of PRODUCTION!  That's the whole point in this Internet Discussion Group .  Intelligent people discussing what is going on and why it is going on.  All I'm asking for is some common since and examination of the FACTS!  PRODUCTION is not what it's suppose to be.  Can we at least agree on that?  You can deny it all you want but the FACTS still remain, since the introduction of IDX and the FREE dissemination of Listing Information has only made the selling of real estate more difficult.  If you don't believe ME at least look at the record!  Duh!  

The people who have been buying for the past 3 years are people who THINK they got a great deal.  If that were true, then why is the real estate you buy today at any price worth less tomorrow?  Remember the market is declining not appreciating!   As long as the market is declining then the real estate you buy today at any price will always be worth less tomorrow.  That's why nobody is buying.   

People understand, there are certain unspoken laws that can never be broken, bent from time to time, but eventually these laws remains enforce and keep the rich rich and the not so rich NOT SO RICH.  I'm talking about the laws of appreciation and depreciation.  The laws of appreciation means the assets you have today will be worth more tomorrow!  That is good.  The laws of depreciation means the assets you have today will be worth-less tomorrow, that can be good and bad, depending on your tax bracket.  The middle class has to be very careful when they find themselves influenced by the laws of depreciation.  The Internet never addresses this issue.  Why?  Because everybody has been dumbed down into believing that everything is relative.  If that is true then there are NO ABSOLUTES so if there are NO ABSOLUTES then just hold on to what you got and eventually the subliminal laws of relativity will kick in and all this plight we are experiencing will blow over and everything will be absolutely OK.  

It's real simple, seller's pay listing agents to pay representatives of the buyers to bring an acceptable offer.  Listing agents post their listings in the MLS and by doing so disseminate MOST of that information to the buying public via IDX over the Internet.  Not only does the buyer's agent get the information but so does the buyer!  The listing agents sell the concept to the seller by way of EXPOSURE!  The seller is of the opinion that EXPOSURE sells faster and for higher prices, that's why they list with an MLS Realtor.  Unfortunately the evidence PROVES that homes do not sell faster or for more because of EXPOSURE!  Actually the evidence is overwhelmingly the OPPOSITE!.  What we have here, is a Marketing Tool that we are not in control of.  The Consumers (sellers/buyers) are confused.  The only thing they see is 6% coming out of Somebodies Pocket.  And we all know, "that somebody" is the buyer!  Without buyers there are no commissions.  Without acceptable offers nothing sells.  We have a fundamental problem, who actually is representing WHO?  All the Internet provides is (((((information))))).  Information is all that we have to go on.  Now we have an over-supply of property and nobody willing to take the plunge.  Why?  I think it's ((((((free-miss-information))))) .

I wonder what other people think?

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Ronny Geenen Licensed Real Estate Agent,  Glendora,  CA

Date: August 9, 2008

Linda Grissette wrote,

"I know this: my broker was one who made
it very difficult for his agents to have an effective web presence.
We were not allowed to have our own IDX solution ..."



It make me really sick to hear these stories about brokers, who want to control their environment.
They are very short minded. Do not they understand, that the Realtors are bringing the business and not the office name.
When you have to work with that kind of mentality you can do two things. Find another job or become your own broker.
I have never thought of these problems and I am glad I can do what I want within the code of ethics.

 

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Date: August 11, 2008

More and more agents are moving to wherever they have the lowest costs. Clearly these are usually not "producing" agents. For the most part its agents that want a less expensive place to hang their license.

Having worked for seven years with a decades old family company that just recently merged with a franchise it will be interesting to see the major advantages of belonging to a franchise.

One advantage is their incredible web site and world wide advertising.  This also comes with a price, higher desk fee and of course the franchise fee.

Carol

Scottsdale, Az

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