House Values is the worst company I have ever dealt with. I received a lead and then the lead emailed me to tell me that they didn't realize it was a real person that was going to the CMA. They said don't bother. I informed House Values and they told me to follow up with them anyways because eventually they would probably do something. I had other leads that told me they were just interested in a re-fi. Each time HV told me to work the lead anyways.
I was promised a coach. He called once and I returned his call a few times, got his voice mail, and never heard back from him.
Then I ran into some financial problem and couldn't send them their payment. They were calling me 4-5 times a day demanding their money. They turned off my account so I couldn't follow up with any prospects that I had done a CMA for.
I spoke to one of their customer service reps who said they would work with me for the next two months to try and convert the leads and there would be no payment due for the next two months. The account wasn't turned back on as he promised and they kept calling demanding payment even though I kept telling the person calling to contact the customer service rep. They didn't care. I was getting totally harassed!!
I made absolutely NO money at all from any House Values leads and lost the contact info for any of the prospects that were in my account...even though I had paid for those leads.
I wouldn't recommend that company to anyone!! I don't use Home Gain anymore but I would use them in a heartbeat compared to House Values. Hard to believe they are now an approved vendor.
I wrote a webpage telling about my complete experience with them and discovered there was small print in the contract that prevented me from publishing anything that would be negative about the company. I would NEVER recommend them to anyone.