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Melanie Mclane Real Estate Educator ,  Jersey Shore,  PA

Date: December 13, 2007

Thread: “To the first point...  I'm neither representing my client or my wallet, I'm representing the 'business standards' I've set for how I choose to conduct my business.  Attorneys, Doctors, Accountants and nearly every professional I know has set pricing.  Its not set by the parties they work with.  I know what my time is worth and I choose to only work for a client if I'm properly compensated for that time.” Re: getting offered 1% by the seller

 

As an instructor who teaches both ABR and SRS, I can tell you that I always tell my students: what you get paid is between you and your client, and no other agent or seller can limit your compensation. The easiest fix is that if a buyer wants to buy a house where the compensation offered is not equal to the contractually agreed upon compensation between the agent and the buyer (notice I said contractually—if you are working without an exclusive buyer agency agreement, shame on you!), then the contract is written with a seller’s assist for buyer’s closing costs. Your fee is a legitimate closing cost. It goes on the HUD, you get paid and you are all happy. This is one of the things you can do—there are others. A good buyer’s agent will probably save his/her client 3-5% in sales price through negotiation skills.

Regards,

Melanie J. McLane, ABR, CRB, CRS, ePRO,GRI, RAA, SRS, SRES Real Estate Trainer, Broker and Appraiser. Serving Central Pennsylvania's Real Estate needs since 1975. For information about listings and sales, contact me at FISH/GMAC Real Estate, 570-326-1561, or direct at 570-660-9671. For appraisals, contact me at 570-398-1201. For education and training, contact me at 570-398-1201 or 570-660-9671. Offering training and consulting to the real estate industry. Visit my website at: www.TheMelanieGroup.com and check out my blog at www.RealTown.com.  

 

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mc2000realty@embarqmail.com

Date: December 13, 2007

 
Thank you Tal Kramer you explained it perfectly.
On another note, if the buyer is ready to sign a buyer broker agreement and agrees to pay an additional commission if what is offered is not appropriate then it is a different situation.  Most buyers don't want to pay the additional moneys, but some would.
 
Marie-Claire Hoy, CRS, e-Pro
Broker / Realtor
M.C. 2000 Realty     http://mchoy.com      MarieClaire@mchoy.com
Highlands County, Florida
863-699-5550  Office
863-699-9993  Fax
863-414-1920  Direct/Cell
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carlos@carloscardo.com

Date: December 13, 2007

 

To the first point...  I'm neither representing my client or my wallet, I'm representing the 'business standards' I've set for how I choose to conduct my business.  Attorneys, Doctors, Accountants and nearly every professional I know has set pricing.  Its not set by the parties they work with.  I know what my time is worth and I choose to only work for a client if I'm properly compensated for that time.

 

Hi all,

 

I agree with Tom Early…..

 

To the first point you stated earlier WITH A BUYER BROKER AGREEMENT YOU DO REPRESENT THE CLIENT!!! You may be committing an ethics violation and a legal one if you do not show that home! In your agreement, you agree to show ALL homes that fits your buyer’s parameters, NOT yours. A judge at a later time may have a field day with you if a buyer missed a home because of a commission you didn’t like!

 

I usually do not (not always) show a FSBO or a 1% commission home. It depends on the Buyer Broker agreement. I inform my buyer clients what commission I work for from the start, before we look at homes (if the seller refuses to pay my commission then the party I represent will pay the difference or we agree not to show the home). Now, it is the buyer that makes that agreement with me. An agreement is two or more parties AGREEING to a commitment. An attorney, doctor, or even an accountant and nearly every professional with very little business may “agree” to set a lower price for what they charge in order to increase business (SALE items or services).

 

As a Buyer’s REPRESENTATIVE (NOT BUSINESS STANDARDS, NOR WALLET REPRESENTATIVE) you commit to show all homes that fit their needs (including the commission that was set). If not, then consider yourself a Business Standard Representative (BSR), and let your client know that. The buyer client is usually under the understanding and impression that they will have seen every home that fits their needs until they have been satisfied (hopefully made a purchase offer).

 

What if you received a contract on a listing that stated the buyer’s agent wanted a higher commission than your seller is offering, are you NOT going to tell the seller of the offer? Or from a buyer that wants to pay a certain price with a 1% commission for the listing agent. No! You will show that offer and perhaps both you and your seller can laugh. But, you have to present ALL offers.

 

As an agent, I state from the beginning how much I desire for a commission from the buyer or seller. If they agree, we move on, if not we move in different directions. I had a buyer on more than one occasion put an offer on a FSBO or 2% commission and make up the difference! That is the agreement.

 

Our Buyer Broker Agreement  for our area (Excerpts)

 

1. Exclusive Agency. Buyer retains Broker to be Buyer's exclusive agent to assist Buyer in locating and acquiring certain as yet

unidentified real estate (the "Property") and to assist in negotiations for the purchase or lease of the Property on terms acceptable to

Buyer. 

 

6. Fee. At the time this Agreement is signed, Buyer has paid Broker a nonrefundable deposit of $_________________ (the

"Deposit"). If Buyer purchases or leases any Property during the term, Buyer shall pay Broker a cash fee (the "Fee") equal to:

________% of the purchase price or ______% of the total rent over the term of any lease for the Property; or $______________

……………………………………….

 

6d.  At Buyer's request, Broker will attempt to negotiate with the Owners or the listing firm to pay the Fee, but neither the

Owners nor the listing firm have any obligation to pay the Fee. Broker will give Buyer credit against the Fee for all amounts paid by

the Owner or listing firm. If the Owner and the listing firm refuse to pay the Fee, Buyer must pay the Fee to Broker if Buyer

acquires the Property. Buyer acknowledges that certain financing programs may prohibit or limit Buyer in paying the Fee, and

Buyer will not use these programs if the Owner and listing firm refuse to pay the Fee.

 

On your web site (Tal Kramer’s site)  http://www.marietta-dreamhomes.com/btips.html you state the following:

 

BUYER REPRESENTATION / BUYER AGENCY:  Did you know historically the agent showing you homes worked for the Seller?  This was true even when the seller had his or her own "Listing" agent.  Well times have changed and in most states, including Georgia, the Buyer can have the agent represent them and protect the Buyer's interests in the transaction.  The beauty of this is (in most states) there is NO COST for this service.  The commission, paid by the Seller, pays your agent too.  An additional benefit is a Buyer's Agent can show you ALL the available homes including those with other Brokers, For Sale By Owner or New Homes by Builders.  So begin your Realtorâ search by seeking out an agent who can and will represent you!

- - - - - - -

 

Notice that on point 2 of your email post you conflict this with:

2)      If the seller only wants to pay 1% then they are not realistic about what is typical compensation.  Most likely the price they've set for their home isn't realistic either.  Most likely they won't be realistic during inspection negotiations either.  Its just like FSBO's (that I also don't show), the majority are not realistic and are overpriced, so I don't feel like I'm doing a disservice to my client by skipping some inventory.

 

- - - - - - - -

Regardless of your feeling, skipping inventory intentionally may even be considered Steering.

 

And finally, notice the last line of your site’s post and who it states you represent:

So begin your Realtorâ search by seeking out an agent who can and will represent you!

 

I am sure that your Buyer Agreements state what the commission or Fee will be and who will pay that. I am also a bit curious, can you please post what your current buyer agreement looks like so that we can better see what agreements look like in different parts of the country. It may in fact be different. I am no where near perfect and am always learning (things change over the years, for a great many years people thought the world was flat) I consider this board to be a great part of that learning; I believe it improves us all!

 

Take care and have a great week!

 

Sincerely,
Carlos A Cardo -
REALTOR®- USMC (RET)
CRS, GRI, ABR, SRES, CSP, CNHS, RCC, e-PRO 
Tel: 757-971-3574 Toll Free: 866-971-3574 Fax: 757-282-6717
Covering 
Virginia Beach, Norfolk, Chesapeake,
Portsmouth, Hampton, Suffolk, Newport News
mailto:carlos@CarlosCardo.com

Visit http://CarlosCardo.com
RE/MAX ALLIANCE
4701 Columbus St, Suite 200
Virginia Beach, VA 23462
 
P.S. I am never to busy for your referrals!

 

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Robert King Licensed Real Estate Broker,  Saint Petersburg,  FL

Date: December 13, 2007

Who ever made the following statement is only sharing a HALF TRUTH to the entire equation!
 
"Re: As an ABR we were taught that it is our responsibility of the buyer's agent to find all homes available that would fit our client's needs, regardless of
the commission base"
 
An ABR is nothing more than an agent who is working with a buyers interest in mind.  Regardless of the compensation offered, the degree of representation will only reflect the service being offered to the parties, according to MLS rules and regs!!!  An ABR is not representing the seller but is working with the buyer, regardless of the degree of representation.  This is why all MY EBA agreements require a minimum fee of X% less escrow deposit for my services.  Let's say my buyer is wanting me to find them a house, and they want my undivided attention and representation!  It only makes since that the buyer should be willing to guarantee my compensation for services if they require my undivided attention.  Right?  This is the Risk factor!  If compensation through the MLS is inadaquate, then who is going to pay the difference according to the EBA Agreement?  THE BUYER, who pays for it anyway!!!! 
 
Unfortunately there are sellers who are not very cooperative, discount sellers, fsbos, limited service providers, non-represented sellers, exclusive agency morons, etc etc etc.  We have so many different models of listing representation it gives me indigestion just trying to sort our the fakers from the takers regardless of the compensation package, which needs to be noted according to MLS rules and regs.  Remember, all selling agents, regardless of representation, are entitled to know what compensation is being offered!!!!!   This is why I use an EBA agreement, it's just good business.  Enforceability is another issue I won't bore you with.  But make no mistake about it, <<Commission>> is the reason we are in this business.  If the seller, who usually pays the commission through an MLS ageement, is cooperative, then it's only appropriate for the compensation to be adequate.  Agreed?  What we fail to tell the buyer is that the commission is coming from the equity of the seller based on the acceptable offer (Consideration).  Fundamental to the equation, the buyer is paying it anyway!!!!!  Where we run into problems is how does the commission in a real estate transaction materialize regardless of percentages and calculations????  This is why representation becomes a clouded issue when people feel like they've been short changed.  The EBA agreement clears this problem up.  Unless you have the proverbial "get out of the deal" clause like most weak kneed ABR agents offer!  Why have an agreement that allows an "escape clause"!  The EBA agreement just spells out your worth to the buyer!  It's not the seller who determines your worth it's YOU that determines your worth.  If you can't establish your worth to the buyer prior to showing property then do all of us a favor and tear up your ABR designation and stop the whining and complaining and be happy with what ever the seller and listing agent feels you are worth!  It would be foolish to consider that the needs of the client out weigh your need for self worth.  And don't we all put a dollar sign in front of our worth?
 
Robert King
Broker/Consultant
Charles Rutenberg, Realtors
Clearwater, Florida 
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Neal Adler, gri,abr, e-Pro Licensed Real Estate Agent,  Studio City,  CA

Date: December 13, 2007

RE: Working with buyers.
 
Things have changed quite a bit for me with regards to buyers.  Back in 1998-2001 I had a very effective marketing program for buyers.  In a nutshell I'd run below the radar type ads and would have prospective buyers listen to a recording and leave a message on a 'hotline'.  I'd get 30-50 calls per month.  I'd answer all of them and do a short pre-qual over the phone and they had a good attitude, motivated, had decent credit and some money for a downpayment I'd have them come to my office and meet with my lender (that's when the average price in my area was about $150k to $200k now it's over $500K).  We'd meet about about 5 people a week and we'd verify their credit (we run the credit), funds and ask what kind of payment they could make. I'd also spend about an hour explaining how the process works etc.  Back then I'd be closing about 25-30 transactions a year with almost all first time home buyers.  If a buyer didn't want to get with the program I tell them they could find someone else. I'd hear the same deal find me the house then I'll get qualified. I never deviated from this process and it worked fine.
 
These days things are much different for  a variety of reasons.  First, my ad campaign will not work because of the price of entry level homes is to high (I would advertise a payment not the price of a home this was very effective as most people know how much of a payment they could make. I found that buyers could more understand a payment than the price of the house.  By the way I never put anyone in a property for a payment that was more than the wanted).
 
With the advent of the internet and so many more REALTORS(R) now the above scenario (especially in my area) is not practical.  I'm fortunate to have some foreclosure listings and I get calls on them all the time.  I've shown two of my properties to about 20 buyers. When they call me to see a property I will make an appointment to show the property (never had a problem). I do not use the above scenario or ask them if they have an agent because I don't want to have them feel they are being interrogated.
 
If it looks as though they are a serious buyer I'll ask them about representation if and when it looks as though I have the 'real deal'.  What I'm finding with many of these people as they will express interest I'll always follow up via phone or email. I'd offer to set them up on my web site to search for properties.  What I'm seeing is because of the internet there's more information available to buyer (that's mostly how I get calls on my listings).  I see buyers are not necessarily motivated, taking a long time to make decisions (thanks to the media) and thinking about making very, very low offers. Though it's a very good time to buy and I've always liked working with buyers given the current climate I see many buyers are 'out there on their own'. I prefer working with banks as in most cases decisions are business based and they're not calling you up every five minutes asking why their home hasn't sold yet.  Don't get me wrong I'd love to have a loyal, qualified, motivated buyer.
  

Neal Adler, GRI, e-PRO, ABR
Associate Manager, Rodeo Realty
California Association of REALTORS(R)Director, Region 18
Member Professional Standards Committees
California Association of REALTORS(R)
Southland Regional and Beverly Hills Greater Los Angeles Associations of REALTORS(R)
California Association of REALTORS(R)Certified Professional Standards Trainer
www.nealadler.com
Direct 818-308-8679
Cell 818-282-2516
Pager 818-228-9999
Toll free 888-216-7530
Fax 818-761-7277

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Julie Ryan Licensed Real Estate Agent,  AL

Date: December 13, 2007

It is because of these types of listings (and not just from the non-exclusive listing companies) that I now write into my buyer agency agreement that the commission offered on MLS is acceptable as long as it is a minimum of _____ whatever % I am comfortable accepting.

Doing this and explaining why you are doing this to your buyers puts you back in control. Then when your buyer falls for a house that it's not worth your time to show them, you can explain to them that you'd love to show them this house, but you will not get paid if they choose to buy it, and if they do choose to buy it you will have to write into the contract that they will be obligated to pay you X%.  if they like the house enough, they will do it.  If they don't they will say "move on".

 



Julie Ryan. - Realtor, ABR, GRI, e-PRO
Century 21 Steele & Associates - Huntsville AL
julie@homesofmadisoncounty.com
http://www.homesofmadisoncounty.com

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Rich Schiffer,  Swarthmore,  PA

Date: December 13, 2007

Regarding Dean's statement: "I have chosen not to use buyer/agency agreements in my business." Be careful. In PA at least, the law requires all real estate licensees to notify consumers that there is no expectation of confidentiality unless and untill a business relationship is established (in writing). You should use a buyer agency agreement if for no other reason than to provide your clients with the legal protections that the agreement affords to them. by not using a buyer agency contract, you are in essence holding open the door for a costly lawsuit, as well, to say nothing about failing to document "procuring cause" should there ever be a dispute as to who has earned the commission for bringing the buyer to the table. If I were you, I would begin using them for all your buyer clients. If I were your client, I would insist on it, for my own protection, as well. I would want a contract in place that details your duties as my agent, so it is clear what standards you are holding yourself to.
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Zeno Weir Licensed Real Estate Agent,  Pensacola,  FL

Date: December 13, 2007

...properly compensated for our services."
 
A STANDING O for Tal!
 
If your going to the 35th annual RE/MAX Convention in Vegas
I;ll buy you and your wife a drink!
 
The greatest disservice that the bait and switch discounters do
to our industry is telling  the public  the message that we are not worth
what we earn.  After further review I despise their dishonesty
"We will sell your home for as little as XXXX"  The bait.
And at the listing appointment " but that does not include MLS participation"
The switch. 
 
DVC
 
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gbcosta@yahoo.com

Date: December 13, 2007

 
The bottom line here is we represent our clients by
giving them the best service we can while being
properly compensated for our services.

Tal Kramer

Tal and Jeanette Kramer

It is very simple to give the best representation and
be properly compensated. I explain to all I work with
or for, what the commission I personally charge per
transaction side is. If the commission offered by the
listing broker is not satisfactory to me, they can pay
the difference, in the contact have the seller pay the
difference, or they can get another agent.

If it is buyer representation that is not a problem,
it is in my agreement what I am to be paid.

If I work as sub agent that party knows what I charge
and agrees if they want to look at something that is
under my fee, they will have to pay the difference,
collect it from the seller, or not view that home or
get another agent that will work for the offered
compensation. 98% or the potential buyers understand,
I have to make a living as well and have no problem.
If they look at he home under what I will work for
they sign an agreement that they will make up the
difference and also stating I am representing the
seller as a sub agent and them making up the
difference n commission will not be mistaken as any
representation for them what-so-ever(its up to them
how they want to do it) themselves or from the seller
That agreement is part of my contract and is also
signed by the seller, so everyone is aware.

Had a couple of seller counter higher, (if they could
pay me they could pay more for the house), buyers
walked.

90% or more of the people understand and are easy to
work with if you take the time to explain. When I say
explain, I mean where all that commission go, to the
broker, to expense. If you can't run a profitable
business yourself, how can you service your clients
and customers.

Glory Bee Costa ABR, CRS, GRI, E-PRO, SRES
410-745-3241-Home Office
410-310-9081-Cell
http://www.Maryland-WaterFront-Homes.com
E-Mail-Glory@GloryBeeCosta.com
Maryland Counties (Eastern Shore)
Talbot, Queen Anne, Caroline & Dorchester
Prudential Premier Properties - Easton, MD - Associate Broker

____________________________________________________________________________________
Never miss a thing. Make Yahoo your home page.
http://www.yahoo.com/r/hs
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Date: December 13, 2007


And Standard of Practice 16-16 is clear on this point too - "REALTORS, acting as subagents or buyer/tenant representatives or brokers, shall not use the terms of an offer to purchase/lease to attempt to modify the listing broker's offer of compensation to subagents or buyer/tenant representatives or brokers nor make the submission of an executed offer to purchase/lease contingent on the listing broker's agreement to modify the offer of compensation."

Now you might claim that it was all the buyer's big idea. But let's get real here. Few buyers are sophisticated enough to have that idea... unless their buyer agent put that thought into their heads as a way to circumvent what was offered as compensation in MLS.

So if you don't like the fee being offered by the listing firm, you have 3 choices: call the listing firm and ask if you can be paid more and get their agreement before you ever show the property;  OR discuss with your buyer if the buyer will make up the difference; OR don't show the property.

Win

Win,

I will make no attempt at telling you it was the buyers idea.   I will tell you straight up, it was my idea.  I will also tell you that I, as the buyers agent, have every right to advise my  client as to the making of an offer, including the handling of compensation issues. 

The buyer, with or without the advice of his/her AGENT, has every right to ask the seller for their first born child if that is what they want to do.   The seller has every right to tell the buyer to go away.

When it comes to a contract between two principals NAR has NO RIGHT to tell the principals what can and can not be negotiated in their offer to purchase.

I will let others quote you the SOP in which NAR has made this crystal clear.

One thing you are going to like about RT is there are those here who have fought these battles and won.  16 was 21-12 before the SOP was renumbered.   21-12 was designed to put people like me out of business (EBA) so you can bet you bottom dollar you are talking to someone who knows what hes talking about.

 

**********************
Win Singleton, CRB, e-PRO
Associate Broker
Northern Virginia Real Estate, Inc.
1018 Shipman Lane, Suite 200
McLean, VA 22101
(703) 536-7631
wins@winsingleton.com
Licensed in Virginia
**********************

tOMe

Thomas A. Early, Master CEBA
425 W. Schrock Rd.
Westerville Ohio 43081
Serving the Greater Columbus Ohio area
mailto:TomEarly@BuyersBrokerage.com
http://BuyersBrokerage.com
100% Buyer Representation 100% of the Time
Past President of the National Association of
Exclusive Buyer Agents (NAEBA) http://NAEBA.org
NAEBA: 1-800-786-1570
Buyers Brokerage 1-614-890-2722

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