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 i lost a buyer because of developer

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Date: September 6, 2007, Number of Replies: 28


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Has anyone else had dealings recently with Prestige Builders Partners? They are a company based here in Florida and i recently contracted one of their condo conversion units to a client. After several very frustrating weeks of dealing with their prefered lender who was reluctant to return phone calls to my client and communicate the progress of her loan to anyone we had to extend the closing date. Does anyone else find it frustrating to put your buyers financing in to the hands of a mortgage broker who we have never dealt with only because the developers will only pay incentives to do so? After 2 extensions to the contract we were ready to close only to find out we couldnt because Prestige was in the middle of a refinace on this property and the bank would not allow any closings, 2 more extensions later the sellers suggested a 3rd extension and my buyer decided not to accept. Three weeks of working with my buyer, and 6 weeks of dealing with this nonsense later my buyer decides she is going to rent because the market scares her right now. Should I feel partially responsible for this or am I right to blame and be very upset with Prestige Builder Partners? When I contacted teh VP of sales for Prestige and ask for compensation because I brought a qualified ready willing and able buyer to them only to have the closing fall through at their fault they told me too bad. Funny how Realtors are their best friends until we expect compensation for our services. If anyone has a buyer I would stear clear of Prestige Builder Partners communities, the one in particular I dealt with was in Altamonte Springs and is named Crescent Place.

 



Sean Kelley

Kelley real Estate Group

sean@kreghomes.com

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Melina Tomson Licensed Real Estate Broker,  OR

Date: September 7, 2007

I would file a complete with the local board and seek compensation. The fact that the property was in the middle of a refinance, is a material fact, in my opinion and should have been disclosed. 

If there was not listing agent involved, I would look at your agreement for compensation with the builder and take them to court (I assume a condo commission would be low enough for small claims, ours is $5,000 limit out here).  File my $80, and see what happens.

Failing to disclose the refinance and the ability of the property to be closed, could be construed as misrepresentation.  I'd be all over that...

Melina Tomson, MS
ABR, e-PRO
melina@tomsonburnham.com
www.TomsonBurnham.com
ph: 503-371-6515
fax: 503-588-1628



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Date: September 7, 2007

Actually Melina the commission was quite substantial at 12% one of the main reasons I was there with my buyer to begin with. I spoke to an attorney and they advised me I was probably out of luck, I had not thought to contact my local board however that may be a good suggestion, I will do that and let all know how that works out.

Sean Kelley

Kelley real Estate Group

sean@kreghomes.com

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Robert King Licensed Real Estate Broker,  Saint Petersburg,  FL

Date: September 7, 2007

 
Kelly is a bit Frustrated as the following Question indicates:
 
"Three weeks of working with my buyer, and 6 weeks of dealing with this nonsense later my buyer decides she is going to rent because the market scares her right now. Should I feel partially responsible for this or am I right to blame and be very upset with Prestige Builder Partners"?
 
I think you can only blame yourself for the error of everybody's ways!  There is plenty of blame to go around for everybody's incompetence!  The solution to your problem was TO NOT buy into the "Incentive"!  Ask yourself sometime, why would somebody offer an "Incentive" to move forward?  Does everybody think their is a "Free Lunch" out there in the World?  It's like shopping Coupons in a Grocery story.  Most of the Coupons are directed at where you are most vulnerable.  Do you really think you are SAVING?  If I had the savings my wife comes home with everyday after she's gone shoppin' I wouldn't have to sell Real Estate.  I could live off the savings alone.  Unfortunately there are no rebates, there are no coupons there are no free rides.  My wife and I were in Publix yesterday getting a Prescription filled.  Low and Behold, we saw this sign "Antibiotics" FREE!!!  Whoa! Really.  Will.... yea kind-a-sorta.  But why would anybody actually offer FREE "Antibiotics".  Lets see, could it be the Doctors and the Pharmaceuticals got together and decided to just give the drugs away for free?  Was it a Government's mandate to offset higher living costs?  Could it be the "incentive" was to compete with CVS and Walgreen you find on every corner in every Commercial location around town?  Maybe they just wanted to get me into the store to do some SHOPPIN'  I don't know but we got the antibiotics prescribed by our Dentist for FREE.  So what was your incentive Kelly?  Could it be the incentive didn't really pay off?  This is why I don't recommend financing to any of my clients.  If the client doesn't have enough incentive to get their own ducks in a row, why should I recommend anybody.  I'll give a client options but personally I don't want to become the final looooser because my client and I were duped by an incentive of my choosing.  In the end it sounds if it wouldn't have made any difference.
 
Many builders are cutting and running while at the same time getting rid of what they don't want.  Anytime I see a builder offering an incentive, sends up a red flag.  The other day while out and about, I saw this sign, "New pre-construction" starting at $239k".  Wow!!! $239k! Such-a-deal. just last year that same builder was offering a bargain at $279k.  And if my memory serves me, I think he unloaded several at that price.  Will lets see now, there are 4 listings in there that have been on the market for the past 4 months at $289,900 with a 2% coop plus a listing agent kick-back of $250, a few also have a disclosure, Banc Approval needed on all offerings.  Hmmmm... sounds a little suspecious if you ask me.  Maybe the property is a little Upside Down?  Now you got to ask yourself, are these Sellers HAPPY?  Will... if you are into a negative outcome they should be ecstatic.  But I doubt they are having a love affair with their builder, when he offers the same animal for $239k plus incentives, such as, "Pick your own Signature Appliances" yadda yadda yadda!  Need I say more? 
 
Kelly go back to your buyer and explain that Rent is WORSE, even in this crazy market with all it's incentives and BS.  You can do it, if you really think this through.  I know because you have every tool at your disposal, you got the most important tool of all.  THE MLS.  Unfortunately you need to get your buyer to sign a "Buyer's Broker" agreement for obvious reasons.  Just do it and they will be happy  And you will come away with an Earned Commission.  And isn't that why we are in this Business?  I know I am.  I got my license because I got sick and tired of being sick and tired of all the benefits that I was paying for on my 40-60 hour a week Career going nowhere!  Remember Real Estate sells the same way in a Buyer's Market as it sells in a Seller's Market.  "Both parties MUST believe that what they are about to Receive is of equal or greater value than what they are about to Part with".  The DEED and MONEY!  The problem you have, is you lost control with a cut and run builder who was in over their head with their own floor plan and their banker wanted their money and you didn't know it.  Right now I'd stay away from any New Construction because we don't really know the negative ramifications that may be going on in the back ground.  And I know that many of these builders out there are scrambling to get the next buyer, so they paint a picture with "INCENTIVES".  So are a lot of lenders, that's why we are seeing this Flood of Foreclosures.  People are hurtin right now.  I'm seeing so many For Rent signs where I once saw MLS and FSBO signs.  We are in a market that only we can fix.  Why do I say that, because Realtors are suppose to drive the market up NOT DOWN.  That's why you see all these pay to view foreclosure classes that are suppose to make you an Expert.  I'd be very careful with becoming an Expert about any Foreclosure, especially from a 3 hour coarse from some yahoo who is being paid to talk a great story on behalf of the economy and banks and title companies and blah blah balh!  I work with several good Attorneys when I work foreclosures Why?  Because the lenders think they can dictate how this market is going turn out, and you may need an attorney to sift out the legal bigals from the real players.  Look the lenders have a lot of "'splainn" to their holding company why their investments are going south like a Kirby Vacuum Cleaner over a dirty carpet.  It's real simple they better stop their nonsense and learn to cooperate or we all may end up working for them.like that career job we use to do for all the benefits we split with the company sto!  Isn't that their real motive get rid  of us or at least get on their band wagon?  You can't dance with the devil and the righteous at the same time.  It doesn't work that way.  I'm sorry to here your painful situation, but smile their is a silver lining in every cloudy day.  And our day is coming.  You just gotta think Out Side the Box.  I'm talkin' about Critical Thinking.  If you don't you'll end up with Critical Situations shakin' ya down.  Isn't that what actually happend to you?
 
Robert King 
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Jim Bourgoin Licensed Real Estate Broker,  FL

Date: September 8, 2007

Sean Kelley says: "Actually Melina the commission was quite substantial at 12% one of the main reasons I was there with my buyer to begin with."

Jim Bourgoin responds and asks:

  1. What did your buyer agent agreement say about compensation?
  2. How did it address bonuses, incentives or what I would call a BRIBE?
  3. Did your buyer know that they would have to pay extra to cover what I would call an excessive commission?
  4. How much from the original builders price did you save your client?

Putting Kelly's interests above that of his client, if in fact, the buyer was a client is an issue Kelly has to come to terms with.

Then Robert King says: "We are in a market that only we can fix.  Why do I say that, because Realtors are suppose to drive the market up NOT DOWN."

Jim Bourgoin responds:

  1. WHAT KIND OF STATEMENT IS THAT?
  2. Do you Robert King speak for every Realtor?
  3. Where in the Code of Ethics does it state Realtors are here to drive the market up?

I can honestly and ethically say that the last 3-4 years the market was being driven by speculators, investors, new under-educated Realtor members and some seasoned Realtor members setting hyper-inflated values to properties that do not now support that position. 3-4 years ago inventory of active properties were at record lows, buyers did not have the choices that they know have. The Realtor population was close to or around the 600,000 mark. Over this period of time the Realtor membership grew to a record 1.3 million members. Since the NAR is really and truely listing centric, it is no wonder that inventory increased along with the hyper-inflated values that everyone witnessed.

 Jim Bourgoin, CEBA, ABR, ABRM

Exclusive Buyer Broker/Agent
Hernando - Citrus - Pasco
Tampa Bay Area
Spring Hill Florida
352-585-6408
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Robert King Licensed Real Estate Broker,  Saint Petersburg,  FL

Date: September 8, 2007

 
Melina Tomson has stated that she would throw $80 to the wind and file a complaint, "failing to disclose a Material Fact regarding Refinancing so therefore her buyer was misrepresented on account of the NONDISCLOSURE".
 
"Failing to disclose the refinance and the ability of the property to be closed, could be construed as misrepresentation.  I'd be all over that..."
 
What I don't understand is why would anybody regardless of their situation have to disclose anything to anybody for any reason other than a Material Fact? If it were a MF it would be KNOWN or at least found out about prior to turning the Client over to the BAD PEOPLE!  As I see this situation as it's been partially disclosed here, I think the Client (buyer) should go after the person who represented them in the first place.  The EBA if there was an EBA.  Now if the Agent were a NON_REPRESENTATIVE then no harm done as far as the Agent is concerned.  However, if the Agent were anything other than a NON_REP, culpable negligence may come into play here.  I'm not an Attorney but, does anybody know what a Material Fact is? Does anybody know how to investigate whether a builder or lender may be hiding a Material Fact or not?  What if there were no Material Facts to be found?  I guess you got a problem, what about suspecious activity?  You see you can't hide something that is in plain view, but you may have to do some digging around to find out if their is a dead rat (Material Fact) lying around somewhere unbeknownst to everybody's interest.  This is why Short Sales can be real sticky if you don't know what you are doing. 
 
Look, if anybody wants to find out anything about anybody all you have to do is go ONLINE and do a search.  Here in Florida if I want to know about anybody related to Real Estate, Building Trades, Insurance, Financing, etc.... all I have to do is go to BBB or DPR or various other sites to find out if a Suspect is working above board or not!  What ever happened to Due Diligence.  Don't think I'm sticking up for the builder and their brain dead F&I manager, I'm not.  Checking into a lender's practice is so easy and it ends all the speculation and establishes your own Due Diligence paper trail.  When I check out a builder I go to the work site and observe the workforce.  If I see suspicious activity that appears to be of questionable origin or other unusual characteristics on a builder or developer's site, I take notes.  Not to prejudge but to make an informed eye contact opinion of what I'm observing in real time. To further my Due Diligence, I fire up the Computer and head over to the BBB and DPR, but it doesn't end there, there are many sites you can surf to and find out all kinds of things on businesses and people.   It's kind of like the Duck Theory, if water runs off the back, it has web feet, quacks... it's
A) clever disguise, B) some weird bird C) a duck D) all of the above.  Now this is not a trick question, but I'm sure there are enough people in the world who have lived long enough to realize you could regret your answer if you throw common since to the wind like $80 bucks.  
 
If I were an Attorney I would want to know who has the deepest pockets, then I'd want to know who all the players are, finally I would find a way to nail the party that is most culpable and go after that party with a fine tooth comb, considering what the payoff for me would be.  You see, Attorney's don't take these cases pro-bono.  They want to get paid and if they think they can win and get paid from the person with the deepest pockets, LETS SUE!!!!  However, this may be a case for small claims court, Yea I can see it now, the little ole Realtor and their former buyer going after the Big Bad Builder, Lender and Candlestick Maker.  Yep I'm sure this case is going to fly right through like a small Gail on the high seas.
 
Robert King 
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Jim Bourgoin Licensed Real Estate Broker,  FL

Date: September 8, 2007

Well, inquiring minds would love to hear the answers do the questions posted in my previous post.

How do other RTers handle the incentives that are being advertised within their respective market place?

Are you finding yourself representing the buyer without a written buyer representation agreement?

Have any Rters seen one of their previous transactions that closed within the last year go into foreclosure? How do you respond to the owners issues when the property has dimenished in value by the amount of the bonus or incentive or worse?



Jim Bourgoin, CEBA, ABR, ABRM
Exclusive Buyer Broker/Agent
Hernando - Citrus - Pasco
Tampa Bay Area
Spring Hill Florida
352-585-6408
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Melina Tomson Licensed Real Estate Broker,  OR

Date: September 8, 2007

Jim,

I always tell my clients when I am being offered a more that common (3%) out here, as I think it tells my buyers something about the desperation of the sellers.  I also tell them if they are offering a really low commission because we could get a good deal on those as well.  I've never heard of anyone offering a 12% commission so that is a new one to me.  I would absolutely tell my client about such a huge commission. 

I haven't had any of my clients that I represented as a buyer agent go into foreclosure.  I spend a lot of time talking with my buyers prior to searching about making  a solid investment and not stretching too far.  I was always appalled at what lenders would qualify them for.

Robert,

I do think a refinance is material to the contract because it impacts the sellers ability to close on the date agreed upon.  Just like if a property was in bankruptcy, foreclosure, or short sale and required third party approval.  That information is material to the contract and must be disclosed.  Material facts are not just about defects but anything that would impact the agreed upon terms of the contract. 

If it were a MF it would be KNOWN or at least found out about prior to turning the Client over to the BAD PEOPLE! 

I am not sure how you would find out about a builder being in the middle of a refinance, since the mortgage would not be recorded at the county until after they signed loan docs.  Maybe you have the missing decoder rings?

 Melina Tomson, MS
ABR, e-PRO
melina@tomsonburnham.com
www.TomsonBurnham.com
ph: 503-371-6515
fax: 503-588-1628

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Neal Adler, gri,abr, e-Pro Licensed Real Estate Agent,  Studio City,  CA

Date: September 8, 2007

RE: Listing agent at showings in Chicago
 
I would like to clarify my remarks regarding listing agents at showings.  My position is that I would prefer the listing agent not be present for reasons I have previously stated on more than one occasion. 
 
My practice is when working with buyers is to preview about 8-10 properties and then I will select about 4 to show.  In my experience more than 4 is too much for them to remember.  Why?   Because in my experience and what they tell me that's enough at one time.  There are exceptions to every rule.  However, I have found 4 is about right to show at one time.  When I narrow down the properties I have selected to show my buyers I will then call the listing agent and ask questions like,............"Are there any offers pending?  How flexible is the seller?  Will they take a contingent offer? Etc, etc. I will  have as much information I need at the time I show the property.  If an offer is forthcoming and more information is needed I will ask. I think I have enough knowledge and experience to provide information to my buyers.  Quite frankly, anything I need from the agent I can call them.
 
Having said that, if the property is by appointment only and I have to meet the agent there I will abide by the seller's wishes.  Some sellers prefer it that way I can respect that. I"m am not one to try an put a square peg in a round hole.  In some cases the agent tells the seller maybe because theseller  does not know any better and it might be a control or ego situation for the agent.  The bottom line is we have an obligation to our client's best interest.
 
Another reason is one of pragmatism.  I belong to two different associations in the Greater Los Angeles area.  My primary association has 12-15,000 members.  Most properties are on a lock box.  When there is a lock box the standard procedure is to call the seller and let them know when you plan to show the house. It makes my job that much easier.  It's hard enough to get agents to return calls let alone return calls to set appointments.  As a matter of fact all things being equal my first choice are properties that are vacant with a lockbox, second occupied with a lock box, third appointment with owner, then last appointment with agent.  Of course there are exceptions to this rule.  But the easiest properties to show are the ones with lockboxes.
 
Interestingly enough, my secondary association is in Beverly Hills Greater LA which has about 5,000 members.  Most of the listings  do not have lock boxes and as a matter-of-fact, the seller's name and number do not appear in the MLS.  In this case it's an appointment or the agent accompanies.
 
Lastly, there was some mention about filing a complaint against the buyers agent.  I don't remember the entire statement so I do not want to take this out of context.  Please bear in mind that refusing to show a property may be a violation of article 3 of the COE. Now if the buyer agent refuses to show a property because they do not want the listing agent there that might also be a violation of article 1 of the COE. 
 
Regarding showings and the COE each situation is different. The bottom line is if the listing agent or the buyer's agent refuse to show a property because of the presence or lack thereof of the other agent that could be a violation of the COE.  I trust this makes my position clear on listing agents at showings and my opinion thereof vis a vis the COE.

Neal Adler, GRI, e-PRO, ABR
Associate Manager, Rodeo Realty
California Association of Realtors Director, Region 18
Member Professional Standards Committees
California Association of Realtors
Southland Regional and Beverly Hills Greater Los Angeles Associations of Realtors
California Association of Realtors Certified Professional Standards Trainer
www.nealadler.com
Direct 818-308-8679
Cell 818-282-2516
Pager 818-228-9999
Toll free 888-216-7530
Fax 818-761-7277
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Date: September 9, 2007

I dont know what everyones problem with a high commission is, I keep seeing comments about not getting roped in to this big incentive like it is some black hole. This property was great for my buyer and yes I wanted her to buy here because of the extra incentive. Developers are not offering these high commissions and big buyer incentives as an evil ploy, they are simply sustaining property values within the community. One of the main problems is when your buyer is forced to use "prefered lender, prefered title company" and sign this very biased contract. If you have a buyer who is interested in a developer property you have no control or influence on any part of the deal, you cant even dot an i on a developer contract. I just think we should all be more careful of big developers it seems they have a demeaning attitude towards Realtors.

Sean Kelley

Kelley real Estate Group

sean@kreghomes.com

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