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Jan. 31, 2012 - MLS Fights Back for Its Brokers

Gregg LarsonSome of you have probably read Clareity’s white paper published last year titled: “Syndication to Real Estate Portals: Problems and Solutions”.

In that paper, we took a look at some of the leading national real estate advertising sites and showed how certain publishers had turned the table on Brokers and are now aggressively monetizing listings and leads through techniques that would never have been attempted a few years ago - and are still not acceptable to most brokers today.

I attended the California Association of REALTORS® winter business meetings last week and saw how one MLS is leading the charge to reclaim the intellectual property value for its members and brokers. Sandicor, the large regional MLS serving greater San Diego County, is doing something bold and innovative. The MLS made a rule change and added one field that could make a profound difference for the future of real estate advertising – they simply created a new advertising remarks field.

This advertising field is distinctly separate from the normal remarks field in the MLS. The advertising remarks do NOT display in the MLS system, but only appear in the data syndication feeds from Sandicor. The advertising field allows an agent to input their contact information including name, phone number, web site link, email address, and a broker web site link along with the property description or no contact information at all if they wish. They are also allowed to include open house information in this field. One thing they cannot do in this field is self-promotion. For example they cannot say they’re the #1 Agent in San Diego.

The purpose and benefits of the new field are clear. Sandicor will require any online publisher/advertising sites that display remarks to not edit out the contact information. Sandicor has concluded that the current practice of obscuring the listing agent or broker by selling the ad space that surrounds a listing  is misleading to consumers. At a minimum, this will at least establish a fair means for consumers to contact the listing agent directly.  If buyers’ agents choose to advertise around these listings, at least it’s an honest representation and the consumer can decide if they want to contact the professional that actually represents the property and its owner, or to contact a random agent that infringes on another agent’s listings by advertising near them.

As you might imagine, most real estate professionals are pleased about this rule change, but there a few people that don’t like it. Those people are primarily the buyers’ agents that feel they somehow have earned the right to mislead consumers by pretending to be an expert on properties they know nothing about, or that may not even be within their geographic area or area of expertise.

To be fair, publishers have been given 60 days to adapt their data feeds to accept the new field and display it. Sandicor intends to work closely with the syndicators to terminate the data feed to web sites that do not comply. 

A second move by Sandicor to help its brokers regain control of their data is to limit the photos going to syndicators to only four (4) photos.   Member IDX sites and the Sandicor public facing site will display all of the photos and agent remarks in the MLS system.  Sandicor’s goal is to make member IDX sites a much better source for the consumer seeking real estate information.  This move will eventually train consumers to visit a broker or the MLS site to see all the property data and pictures.

Congratulations to Sandicor for taking steps to control the misuse of listing data and drive traffic back to its members!

 

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Jan. 31, 2012 - RE: MLS Fights Back for Its Brokers

Posted by Bill Rovillo

 I love it. Sandicor's got game baby!

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Jan. 31, 2012 - RE: MLS Fights Back for Its Brokers

Posted by Jason King

Wow. Finally someone is standing up to unethical websites. Many sites also allow For Sale By Owners to advertise, which is a little misleading and dilutes the accuracy of the information. I wonder how this would effect Broker reciprocity? Other broker that are a member of the MLS? Should they be treated the same as the public websites?

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Jan. 31, 2012 - RE: MLS Fights Back for Its Brokers

Posted by Chuck Heubach

 Thank Goodness....some sanity seems to be re-entering the world!   This is possibly the most logical solution to syndication madness that has been proposed...and deployed!  Hurray for Sandicor.   NorthStar...are you listening?

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Jan. 31, 2012 - RE: MLS Fights Back for Its Brokers

Posted by Ken Brand

 Nice share.  Thanks.

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Feb. 2, 2012 - RE: MLS Fights Back for Its Brokers

Posted by Jim Lee

Yeah baby! What a great idea. Every MLS in the country needs to look into this idea.

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Feb. 7, 2012 - RE: MLS Fights Back for Its Brokers

Posted by Anonymous

 The syndicators have gone to far in their attempts to generate income and this is the pushback.  The Sandicor response is well thought out.

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Feb. 8, 2012 - RE: MLS Fights Back for Its Brokers

Posted by Paul Martis

The Sandicor response is well thought out and I would like MRED to consider similar approach here in the Chicag area market.

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Feb. 10, 2012 - RE: MLS Fights Back for Its Brokers

Posted by Jim Towner

I could not agree more with taking aggressive action to maintain a semblance of control over the work that brokers do to create a sales and marketing agreement with a homeseller. They struggle to position the property so that the seller can realize a sale and the broker can get paid.. ( getting paid, not a bad concept).

For the life of me I cannot imagine an agent allowing a third party say the sign company that places a sign in the yard to also post their opinion of what the Value of the property is even a value range.  There is only one reason an aggregator (old term?) would add their opinion and that is to attract more eyeballs to attract more ad revenue of course they do this under the guise of providing a "Better Consumer Experience"!

I have no problem exposing a property to the broadest possible audience and I have no problem with the Aggregator making a profit.  I would however have a problem with them messing with my work. 

Given the reach of social media and potential of individuals to build their own community, I am anxiously awaiting the day, at least for real estate, that a real estate professional can be the first choice for consumer information.  We just need to adopt potential customers and bond with them thus eliminating the need for them to go searching for greener pastures on their own.  Bad news for those who do not grow their own crops or have no listings of their own...and you know who they are.

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Feb. 16, 2012 - RE: MLS Fights Back for Its Brokers

Posted by Malcolm Waring

 Hope to go live with this on Friday (not the 4 photo part).  All the pieces were already in place and working for a couple of years but never thought to use it for contact info. 

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