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September 2007

Be a Professional

Date: Sep. 1, 2007
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Most real estate agent get themselves into trouble when they get outside their area of expertise and DON'T GET HELP.  I cannot begin to list the number of inquiries I've had from (otherwise bright) residential agents asking for help in a commercial transaction. 

I recommend that they partner with or refer to an experienced commercial agent.  "Will I have to pay them anything?" they ask.  When I explain that they will and it will be more than a referral fee (think of it as tuition!) they back away and ask if I can give them a bit of advice over the phone or email.  Translation: free.  This is OK if it's a small item or a detail, but when it's a "what's important to look at in a commercial lease?" more help is needed.  THIS IS UNPROFESSIONAL! 

Clearly the agents contacting me do not know how to competently proceed and clearly these agents do not want to refer the business.  Apparently they want to incompetently work with a client, most likely without disclosing they don't know what they are doing.  Not only does this violate the REALTOR Code of Ethics, but it also violates licensing laws.  Everyone's licensing laws require us to work in the client's best interest and be competent.  Does this sound like the agent is working in the client's best interest?  Sounds like breach of fiduciary duty to me.

Be a Pro!  Get help when needed and be ready to pay for it, because if you don't, you'll end up paying for it another way and you won't like it - neither will your ex-client!

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