Wait A Minute This Is Not My Bag! |
I can not tell you how many times a week I hear that story as the people who have to bring back a bag they have taken that is not theirs. But of course before that happens we have another passenger in the office that is upset their bag is not there. So after checking the computer and seeing that their bag was indeed scanned on to the flight. (airlines have gotten much better at scanning bags onto an aircraft. Sometimes things can still go wrong, but it is pretty good. If there is a lot of bad weather in the station where bags are being loaded or transfered scanning sometimes goes out the window.)
The computer has been checked and the bag should be there, our next question is "is there a bag out there that looks like yours?" Very often yes there is. Then starts our PI work we try and track the person down. We find out things like how many bags did they check? Are they traveling with anyone else? Phone numbers, nothing is sacred we have called wives and family members in the middle of the night where they are to get contact information.
So how do I know it is my bag even though it already looks like my bag. CHECK YOUR BAG TAG!!!!!
