Conflict means different things to different people.  Even discussing it on a blog that's usually about real estate conjures up emotions among some.  A fellow blogger asked for opinions about allowing opposing comments to stand on a blog when they are from an anonymous party.  The dilemma was whether to leave them or not.

The blogger agent's handling of negative comments or differences of opinion on a blog can positively demonstrate negotiating skills.  One of the reasons I blog is to show my skill as a real estate agent.  How I deal with opposing opinions or outright negative comments is indicative of how I deal with differences in negotiating an offer.   Handling attack on a blog shows a person's true stamina when in the midst of dispute.  Can the pressure of a stressful real estate transaction be handled or does his/her personal ego get in the way?  Is the blogger a problem solver?  Is communication continued or does one party or the other "take their ball and go home?"  Is the problem solved by getting louder or more powerful than the opponent?  Are differences based on information or opinion?  Is the art of being silent when useful demonstrated?  Can the writer see the other person's point of view and find common ground?  Finally, can the writer admit when s/he is wrong?   All of these traits are demonstrated in the blogger's  reaction to negative or opposing comments and can also be important in negotiating an offer. 

My vote is to let an opposing comment stay on my blog.  I'm comfortable in my own expertise and really negative comments usually reflect more poorly on the one who is attacking than on the focus of the attack.   There is value to the public in how the difference is handled.    Observe the blogger agent's handling of conflict and decide whether you want this agent to be on your side in the real estate transaction. Communicating until there is a mutual understanding even if differences continue shows the true art of negotiation where both parties win.   Handling of negative comments on a blog can practically demonstrate this skill.

(c) Bonnie Erickson 2006