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Tags are special keywords that help to categorize blog entries on RealTown.

The Top Tags are organized alphabetically below with the more popular tags appearing in larger text.

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The weighty burden of anticipating customer needs
Posted at Kirsty's Blog by Kirsty Dunphey
July 24th, 2008 2:56 pm
Tagged with: customer service
I travel a lot. I also like to shop. I do not however care to repeat my first international travel experience where I had to pay $250 pounds (more than a fortune for me at the time) to get all of m... [Read More]
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Why send a handwritten card?
Posted at Kirsty's Blog by Kirsty Dunphey
May 22nd, 2008 2:34 pm
Tagged with: business, card, customer service, difference, handwritten card, service
1. People keep them - I’ve seen plenty of handwritten cards lovingly saved on the fridge, desk or a mantle. I’m yet to see too many emails, faxes or text messages souvenired like this. 2... [Read More]
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True or False: Companies lie to their customers
Posted at Kirsty's Blog by Kirsty Dunphey
May 20th, 2008 4:34 pm
Tagged with: business, client, credit, credit cards, customer service, public, service, value
Take a major international credit card company I’ve recently reluctantly been communicating with. They launched a new card in America – I thought it was cool, I went to their website to... [Read More]
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