RE/MAX Regions Deploy realPING 'Click-To-Talk' Technology
Yorktown, VA -- RE/MAX Mid States and Dixie Regions have teamed up with realPING "Click To Talk" to empower every Associate with an instant communications platform that makes the mobile agent more accessible when online prospects need help. A similar roll out was started in RE/MAX New Jersey in April.
realPING is a VoiP-enabled "CLICK TO TALK NOW" service agents use throughout their e-marketing to become a 'first responder'. Statistics from the National Assn. of Realtors indicate that 78% of the time, consumers will 'deal' with the first agent that gets back to them. realPING is a "Conversion Tool" that turns prospects into clients, and allows Associates to directly engage web visitors.
When a consumer has questions, a call is initiated and their phone rings within three seconds. Simultaneously the Associate's phone (cell or land line) rings and the call is immediately bridged. The call to the Associate is identified as coming from their web site with a unique realPING Caller ID. At any time during the call the Associate can PUSH any content to the caller's browser remotely. Pages that are usually 'PUSHED' include web sites, new listings, mortgage information and virtual tours.
Dennis Curtin, Regional Owner, is a trend-setter in implementing technologies that differentiate RE/MAX from the rest of the industry. He remarked: '"realPING responds to today's info-hungry consumer. The Internet powers their high expectations for immediate service and realPING delivers the solution that exceeds these expectations."
David Teefy, Chief Technology Officer for the RE/MAX Mid-States and Dixie Regions added, "Our Associates are thrilled to be able to deliver relevant content while on the call with the Page Push ability. The WOW factor is huge as a practical tool as well as a unique listing tool."
Remax Mid States and Dixie regions have over 4,400 Associates in Kansas, Missouri, Oklahoma, Arkansas, Louisiana, Mississippi and Alabama.
Albert Clark, Principal Partner of realPING commented, "This agreement validates what we have believed from the start, consumers are hungry for information and they want their answers NOW. We are thrilled to cover this seven-state region with realPING and in addition, the Associates will have a new powerful listing tool."
This realPING deployment is provided by an API in the Reliance Network. Reliance powers the e-marketing of over 38,000 agents and brokers. realPING buttons can also be displayed in the Associate's email signature, blogs, neighborhood sites, virtual tours or anywhere they have an online presence.
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