Seven Measures of Success: What Remarkable Associations Do, That Others Don't

This concept was published by the Center For Association Leadership; the ideas make sense in many businesses. The book is modeled after the "Good to Great” concepts of Jim Collins.

The Seven Measures of Success:

Commitment to Purpose

1) A Customer Service Culture

2) Alignment of Products and Services with Mission

Commitment to Analysis and Feedback

3) Data-Driven Strategies

4) Dialogue and Engagement

5) CEO as a broker of ideas

Commitment to Action

6) Organizational Adaptability

7) Alliance Building