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Seven Measures of Success: What Remarkable Associations Do, That Others Don't

This concept was published by the Center For Association Leadership; the ideas make sense in many businesses. The book is modeled after the "Good to Great” concepts of Jim Collins.
The Seven Measures of Success:
Commitment to Purpose
1) A Customer Service Culture
2) Alignment of Products and Services with Mission
Commitment to Analysis and Feedback
3) Data-Driven Strategies
4) Dialogue and Engagement
5) CEO as a broker of ideas
Commitment to Action
6) Organizational Adaptability
7) Alliance Building
The Seven Measures of Success:
Commitment to Purpose
1) A Customer Service Culture
2) Alignment of Products and Services with Mission
Commitment to Analysis and Feedback
3) Data-Driven Strategies
4) Dialogue and Engagement
5) CEO as a broker of ideas
Commitment to Action
6) Organizational Adaptability
7) Alliance Building

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