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ArchivesFebruary 2008One more reason to check that credit scoreIt looks like lenders, landlords, insurance companies and employers aren't the only ones interested in credit scores these days - now the health industry is getting in on the act. Credit industry giant Fair Isaac is working with Healthcare Analytics and Tenet Healthcare to create a new "MedFICO" score. This new credit score is intended to judge a person's likelihood of paying their medical bills and could debut as early as this summer. Understandably, the new score is already raising concerns from consumer advocacy groups that fear it will be checked before patients are treated. They are afraid that people with low medical credit scores could receive lower-quality care than those with a higher MedFICO. According to Stephen Farber, chairman and chief executive of Healthcare Analytics, that will not happen. Hospitals will check the score, which will be based on the patient's medical bill payment history, only after the patient is discharged. And under the Fair Credit Reporting Act, hospitals and doctors may report health care debts to credit reporting agencies but cannot indicate what they were for. Hospitals generally do not report delinquent accounts, but they do turn them over to collection agencies. In such cases, only the medical provider's name and the amount owed should be listed. And even then great care must be taken so as not to reveal the type of care given, as would be the case with the Betty Ford Clinic, which is widely known for treating drug and alcohol addiction. But can they be trusted? Given the problems with the credit system in general - such as identity theft and inaccurate scoring data - consumer advocates question whether or not this information should be used as the basis for a new medical version. In an analysis of more than 500,000 individuals' credit scores, the Consumer Federation of America says 29 percent were 50 points lower than they should have been. They ask, "What's going to happen if there's a mis-scoring due to clerical error or when there are two people with names like Bob Jones who have similar numbers?" Insurance companies are already using a person's credit score to determine their premiums now. What's going to stop health insurance providers from doing the same thing once the new MedFICO score is available? If you ever doubted the importance or legitimacy of your credit score being as high as possible, this should be your wake up call!
4:56 PM - Feb. 28, 2008 - comments {0} - post commentConsider your landscapingIn this article Peg Guinta, CRP, Projects Director for RIS Consulting Group, gives some guidelines for taking that curb appeal from average to super. It’s no wonder home staging has gotten a lot of attention lately. Expand interior appeal to a larger buyer group and you may sell the home sooner and for more money. Companies that track home staging results report that a staged home can potentially reduce selling time by half and improve sales prices by 5% -7%. In fact a national survey of 2000 real estate agents conducted by HomeGain in 2003 found that “…moderately priced home improvements, ranging from $80-$2,800 made in preparation for sale actually yield the highest returns when a house is sold.” So, if broader interior appeal translates to increased economic value, an improved exterior should, too. Because most buyers form opinions ‘at the curb’ - before they even get out of the car - a home’s exterior is a powerful, pre-emptive stage-setter, keeping prospects’ interest intact. Build Appeal, Build Value Strategic home preparation is a fundamental consideration in any home marketing tool kit, whether it’s an improved landscape design or basic upkeep and maintenance. Major elements such as landscaping; structural items and architectural features should appear cohesive and well-kept. Visual appeal is sometimes subjective, but balanced and consistent features generally create a pleasing composition. The good news is-you don’t need a landscape designer to tell you that the foundation plantings need updating. or the front walk is undefined or unwelcoming. And improving selected features will probably cost less than you’d expect. In 2002, the American Nursery & Landscape Association reported that the average amount spent on landscape installation / construction was $3,502. Several sources indicate that this investment cost recovery is high. According to Money Magazine, February, 2000, “A nicely landscaped property can allow owners to recoup 100-200% of their investment at selling time.” Larger landscaping design projects can offer more value but always keep investment cost in line with property values. Landscaping - An Underused Strategy? The HomeGain survey also reported that a simple improvement such as ‘landscape & trim’ with a typical cost of $432-$506 can bring an increase in sale price from $1,594 - $1,839 - a 266% average return. Other sources concur. According to the Gallup Organization, a landscaping project could add anywhere from 7%-15% to a home’s value. A Clemson University study reports slightly more conservative results: homes with “excellent” landscaping can expect a sale price about 6%-7% higher than one with only “good” landscaping. Buyer appreciation of patios, decks and inviting outdoor living spaces further heighten sales appeal and add real economic value when it’s time to sell. But if expectations are to recover all costs of elaborate projects - sellers beware - because many buyers will not consider a highly personalized project desirable. At The Front Door The front entryway is a particularly important area and offers great opportunity to make a statement. It doesn’t matter how tiny the area is - there are lots of tasteful touches that will make an impact without costing much. A simple welcome mat, a wreath on the door, a hanging flower arrangement may be enough. A brass door knocker and kick-plate, and a potted tree on the steps can class up the front door area. Benches, art or antique objects fitting in with the overall house style can add interest and a welcoming appearance. Consider color in the front entrance, too-could door trim or the front door itself use a color upgrade? Changing front door color is a quick and inexpensive fix to improve curb appeal. Painted a complimentary color to house and trim, doors can add dimension and style instead of receding or even detracting from overall appeal. House numbers, lighting and mailboxes should also be included in design appearance. “Hardscaping” elements leading to the front door or the front porch itself are other opportunities to improve features that may need a lift. Selection of hardscape materials themselves (i.e., slate, brick, stone, etc.) are style choices that should relate to and complement other property elements. Driveway, front porches and walkways are items often overlooked that when updated, can make a huge impact. One of the easiest projects to do is create a defined walkway if there is none. This not only adds visual value, but is practical. A walk way should efficiently direct users to the entry and look attractive while doing it; no overgrown grass, shrubs, loose slates or out-of-place bricks on the way to the front door. The Value of a Tree A home’s curb appeal has the power to set the stage; it may keep prospects away or draw them in, easily affecting a property’s sale price. Appeal is highly individualistic, but a well-designed and maintained “curbscape” needn’t be cost-prohibitive to improve the home’s sale-ability. If sellers anticipate a curb appeal project for the purpose of resale, remind them that design moderation is best for investment recovery. For those planning to sell soon, now is the time to consider curb appeal improvements. Even for those not intending to sell right away, consider the value of a tree; based on its maturity it can have an appraisal value of between $1000 to $10,000, according to the Council of Tree and Landscape Appraisers. 12:40 PM - Feb. 26, 2008 - comments {0} - post commentWhat do those rate cuts really mean?Hot on the heels of its surprise inter-session rate cut of 75 basis points, the Federal Reserve cut key interest rates again, the fifth straight cut since September 2007. In its statement, the Fed said it had decided to cut the federal funds rate "in view of a weakening of the economic outlook and increasing downside risks to growth." In other words, economic data suggests the US is on the brink of recession, and the Fed is acting accordingly. Who benefits from this cut? What does this mean for long-term rates? So if you're waiting for long-term rates to fall further, don't count on it. Your best chance to lock in the lowest rates since 2005 is now. Getting your application in process now will allow you to capture a great rate before it's too late. What REALLY moves mortgage rates? How does the economic stimulus package fit into the picture? On the positive side, conforming loan limits are likely to be raised from the current $417,000 to upwards of $625,000. This means great potential savings for purchase and refinance candidates who live in 20 high-cost areas across the country. What should you do next? 12:32 PM - Feb. 24, 2008 - comments {0} - post commentSafety Tips for 2008With 2008 in full swing, people are planning to make this year better than the last. One resolution that everyone should make year after year is make safety top priority. As part of its year-long safety awareness campaign, Lifetime of Safety, Oncor wants consumers to remember these “Top Ten” important safety tips in 2008: 1. Stay away from downed power lines. Treat all fallen lines as if they are energized and deadly. Call 9-1-1 to report the situation and keep other people and pets away. 2. Leave tree trimming to the professionals. Every year, people are injured or even killed when they climb or prune trees near power lines. Tree limbs in-contact with power lines can act as conductors. A person can be seriously injured if contact is made. 3. Observe all warning signs. Teach children not to play near electric equipment or to enter areas marked “Danger,” “High Voltage” or “Keep Out.” 4. Don’t run extension cords under rugs, carpets or furniture. Extension cords can cause fires if overheated. 5. Replace light bulbs with bulbs of equal or lesser wattage. Follow the manufacturer’s warnings for appropriate wattage to avoid overheating. 6. Call 1-800-DIG-TESS before digging 16 inches or deeper. State law requires the call to help prevent coming into contact with underground electric and gas lines. 7. Don’t overload outlets and extension cords. Overloading, or plugging in too many appliances, can cause fires. 8. Turn off lamps whenever a room will remain unoccupied for an extended period of time. Not only does this conserve energy, but lamps might overheat, causing a fire that no one would be present to notice. 9. Protect appliances from voltage surges or drops-plug them into surge protectors. Surge protectors should bear the seal of a nationally recognized certification agency. 10. Make sure electrical appliances are not placed where they might get wet. Water can damage electrical parts and cause them to become grounded, posing a risk for electric shock hazards or overheating 6:32 PM - Feb. 22, 2008 - comments {0} - post commentMake that move hassle freeThe closing is finally done and you're ready to move. Here's some great tips from The Move Advocate to make sure it's hassle free: 1. Make sure that your moving quote is based upon a visual survey. 2. Read all documents before signing. 3. Make sure you have adequate valuation coverage. 4. Use a reputable mover for your move. 5. Make sure the mover can contact you. If you are planning to have your phone disconnected the day of your move, make sure that the moving company has your cell phone number or another way to reach you. This is also applicable for your new residence. 5:59 PM - Feb. 20, 2008 - comments {0} - post comment7 ways to make sure the price is rightIt’s tough being the seller in a buyer’s market. But your clients can improve their odds with the right research. And you can be the knight in shining armor who provides it. According to bankrate.com, in many cases, making a smart deal and getting the best price comes down to studying your market and being an educated seller.“You’ve got to know more than you would have if you’d sold a year ago,” says William Poorvu, professor emeritus at Harvard Business School and author of the upcoming book “Creating and Growing Real Estate Wealth.” “If you want to protect yourself, you have to become knowledgeable.” 1. Recognize that housing markets are local. Home prices are like the weather — very different in different areas. In many markets, home prices have actually gone up from last year, says Dick Gaylord, president of the National Association of Realtors. In addition, demand will change depending on the price range and even the neighborhood. What you need to know: What’s the demand for a house like yours in your area? “You have to look at what’s being sold and at what price,” says Poorvu. “That’s important.” Look at comparables for similar houses. Study prices and sales for one year ago, six months ago, three months ago and current numbers, says Gaylord. What are the trends? Are prices going up or down — and by how much? How many days are homes staying on the market? If they are on the market longer, how much of that could be seasonal? In many areas, spring and summer are the busy seasons. Pay special attention to “the delta between the list price and the sales price,” says Ron Phipps, broker with Phipps Realty in Warwick, R.I. That is, look for a meaningful relationship between list price and sales price. Perhaps most homes are selling for 5% less than the list price. “An agent who works the market will be in the best position” to find “the tipping point between nice, attractive and interesting — and being sold,” Phipps says. You want to find the point between, “Hey, that’s interesting,” and “It’s too good to pass up.” 2. Analyze who is buying and selling in your market. What’s your competition? Who are the buyers, and why are they shopping? Do you live in an area like Phoenix, “a growing market with people coming in,” says Poorvu. Or are you living in an area that doesn’t attract a lot of new residents, where many shoppers are “bottom fishers” who don’t have to buy but are “looking to pick up a bargain,” he says. Are you competing against a flood of new houses from builders eager to sell, or are you selling a newer home in an area where most of the housing stock is older? 3. Ask the professionals. When you interview real estate agents, ask about the market conditions for your area and price range. Specifically, ask about the “absorption rate” says Phipps. What that means: In the current conditions with the current inventory, how long would it take the market to absorb or sell, all the houses on the market? If the supply is much larger than the demand, ask potential agents how they would “price to offset that inventory,” he says. 4. Know what your house is worth. Talk to a handful of agents. Get an appraisal from a certified professional appraiser. Look at your comparables. Taken together, that information will give you a pretty good idea of what your home is currently worth. 5. Consider strategic pricing. Here’s how it works: If prices in your area are dropping 1% each month, and you want to sell within the next three months, you take 3% off your price right off the bat, says Phipps. So if you were going to put your home on the market for $400,000, you set the price at roughly $388,000. The upside: You’ll have the competitive edge over the guy who’s dropping his price every month, without the air of desperation. Plus, in a market where prices are falling, you’ll make more money if you sell quickly. The downside: Predicting the market is a tough call, even for the pros. And it’s really difficult to raise the price if your market starts to rebound, Phipps says. 6. Evaluate whether you really have to sell now. If you want to get the best possible price for your home and the local market is tanking, “see if you can delay the sale,” says Poorvu. Otherwise, in a lot of markets, sellers have “to be willing to accept a pretty good haircut over what they thought their home was worth last year,” he says. The downside of waiting: The market could decline or your circumstances could change to the point that you might need to sell quickly. But for situations where the move is optional (or you might be able to rent the property until your local market improves), waiting is a solid option. Just because you’ve already planted that “for sale” sign doesn’t mean you can’t change your mind if you’re not seeing the interest you anticipated. “If you know there are no sales or sales are decreasing, and you have the opportunity,” taking it off the market is a decent solution, says Healy. “I think we’re seeing a lot of that.” 7. Assess the market where you plan to buy. If you’re selling one house and buying another, look at the market where you plan to move. Says Poorvu, “It might be that, with the housing there, it’s a great time to buy.” 1:13 PM - Feb. 18, 2008 - comments {0} - post comment17 ways to get the Buyer inside the houseHere are some easy, inexpensive fixes that will help create outside appeal and get you one, giant step further to a sale. 1. Paint or stain the front and garage doors, especially if they show any weathering. These are the first visuals where a potential buyer focuses. If garage doors are metal and dented, they may need to be replaced. 2. Any old, basically abandoned sheds or small structures, must be removed, the area graded and the grass replaced. 3. Change any dated, outside light fixtures. 4. Fix that driveway. If it is blacktop, make sure cracks and crumbling areas are dug out and filled and then the whole driveway sealed. If it is cement, have large cracks filled and repaired professionally. The buyer must at least feel they can drive the moving truck in confidently! 5. Make sure landscaping bricks are in their proper placement. Mowing, weed-whipping sometimes moves them and this is something the homeowner rarely notices, but makes the property look unsightly. 6. Fill in bare dirt under large shade trees. Plant shade-tolerant plants in defined planters or groundcover. Landscape properly for that area. 7. All landscaping beds should be cleaned out and updated for the time of year it is in your region. Place new bedding material down. 8. Have trees and bushes pruned and trimmed. If a bush or tree is looking old or about to expire, remove it and replace it with a similar size and type if you can. If there is a tree limb(s) over the roof, have them removed. 9. If the house needs painting and a full paint job is not in the cards; have it touched up professionally in the worst, most visible spots. Paint shutters and fix them if they are hanging crooked. At least this may help get your buyer in the front door, even if they negotiate a full paint job into the sale later. 10. If the house is sided, have it power-washed and have gutters and windows cleaned. Window cleaning inside and out makes the house feel updated and fresh, rather than old and dingy. 11. Make sure grass is in good shape, weeds are removed, trimming done regularly. So many sellers fall down on this job the minute the house is listed, and this is critical to selling a house quickly, especially one where the owners have already moved out. In snowy climates, removal must be done regularly too. If owners have moved out, make sure you have an HWA Home Warranty to re-assure buyers. 12. Keep garbage and recycle containers inside the garage, along with all toys and equipment. Make sure the garage is neat and organized. Painted walls and floors also go a long way in this area and are inexpensive to do. 13. Decks should be washed and repainted or re-sealed; plantings around them cleaned, weed-free and looking good. Patio furniture should be in excellent condition. Even though it is in the backyard, this is the area where the family can envision enjoying the warm days and the new yard. 14. If the roof has missing shingles and they can be replaced inexpensively, this should be done as it may save negotiation over a completely new roof. Roof repair needs and costs should be minor or the homeowner might as well replace the entire roof. 15. If you want to do a bit more, try adding solar lights lining the driveway or installing a more attractive front door with lead glass inserts and replacing plain doorknobs with something more custom. 16. If you have an evening showing, make sure lights are on outside and inside the house. This is warm and inviting. 17. If it’s a holiday season, by all means decorate the home! Just like sugar cookies or vanilla scent on the inside of the house, this really says “it’s a home” and I can see myself enjoying life here! In the least, always have some greenery or flowers for the season on the front step or porch; even a birdbath with a little garden around it says home. Remember, most home buyers cannot visualize even these simple changes and clean ups in a house and the ones who can, will be looking for a reduced price. So to sell the house at top dollar and quickly, make it “appeal” to the many who will be seeing it rather than the few who are looking for a “fixer upper.” These people know what they want, go after it and need less assistance.
1:03 PM - Feb. 16, 2008 - comments {0} - post commentEat great in 2008When dining out, be sure not to fill up on bread and butter. Mintel Menu Insights, a national restaurant-tracking service, has identified eight exciting trends sure to transform the American menu in 2008. Shaking and stirring everything from fine dining to fast food, these menu changes are sure to satisfy appetites, taste buds and health concerns alike.“Everyone’s looking for the next breakthrough item, the next mini burger appetizer, mojito or pomegranate flavor,” says Maria Caranfa, director of Mintel Menu Insights. “This year, we expect to see new twists on already popular items, giving people more flavors and options for the foods they love. Restaurants will get more creative with foods and preparation techniques as they attempt to cater to American’s evolving tastes.” 1. Superspices are the New Superfruits - 2007 created a superfruit frenzy. With such high antioxidant content, superfruits such as pomegranates, blueberries and açaí berries flourished on the restaurant menu. This year, expect to see “superspices” seasoning American menus. Research suggests that superspices like cumin, ginger, cinnamon and tumeric may boast more antioxidant power and medicinal benefits than their superfruit cousins. 2. Snack Attack - This year, plan on satisfying that snack attack. Restaurants hope that small portions, big flavors and low prices will lure in hungry snackers. Mini burgers and wraps caught on late in 2007, but look for restaurants to add more “mini” favorite foods this year. From fast food to fine dining, restaurants may soon compete to create the fastest and most filling snacks. 3. Fine Fast Food - Fast food is going gourmet. Popular celebrity chefs are branching out with convenient, fast casual restaurants that promise high quality food, fine cooking and bold flavors…all on a 30-minute lunch break. Bobby Flay, Rick Bayless and Wolfgang Puck have invested in fast casual operations, bringing their unique culinary flairs to the masses. Expect more celebrity chefs to get in the mix this year. 4. Grain Goodness - With the health benefits of whole grains becoming more widely known, certain nutritious grains will grow on the American restaurant menu. Kamut, quinoa, barley and millet pack a worldly punch along with healthy, essential nutrients. These grains are the ideal backdrop for tomorrow’s innovative ethnic flavor and health trends. 5. Ingredient Provenance - Food safety and ecological issues have made headlines recently, causing many Americans to rethink where their food comes from. As concerns over ingredient origins rise, restaurants have responded with more local ingredients, more natural and organic menu items and more sourcing information on the menu. Expect all types of restaurants to take some of the “science” out of dining out this year. 6. Bulking up the Bar - Watch closely as restaurants flex their bar muscles. Enhancing menus with more flavorful cocktails and savory appetizers than ever before, restaurants want diners to linger, lounge and just have fun in the bar. Look for beverage lists to grow longer than entrée lists, while appetizers occupy more of the menu in coming months. 7. The Return of the Classic Cocktail - Once the preferred choice of Hollywood sophisticates, classic cocktails fell behind flashy, froufy new favorites in recent years. But no more. In 2008, expect a rebirth of cocktails such as the Sidecar, Manhattan, Bellini and Tom Collins. Classic and glamorous, these old-fashioned choices are sure to shake things up. 8. Mocktails Rock - Ice-cold lemonade with strawberry puree, fresh ginger, crushed mint leaves and … no alcohol? Rising demand for better non-alcoholic drinks created the mocktail. Boasting the same premium flavors as the cocktail menu, alcohol-free mocktails are a sophisticated alternative for “non-drinkers” and “drinkers” alike. 12:46 PM - Feb. 14, 2008 - comments {0} - post commentPut a "freeze" on identity theftIn the time it takes to count to ten, five new people will become victims of identity theft. In fact, according to the U.S. Department of Justice Statistics, identity theft is now passing drug trafficking as the number one crime in the nation--with more than 15 million victims every year. Rather than lay awake at night worrying and wondering if your identity has been stolen, you can actually take a simple step to protect yourself... it's called a credit freeze (or, sometimes, a security freeze). Essentially, a credit freeze gives you the ability to "freeze" or lock access to your credit file--which helps prevent someone from opening a new account in your name. Here's How It Works When someone tries to open an account in your name, they'll be stopped in their tracks. That's because one of the first things a creditor will do before opening the account is pull a credit report. By having a credit freeze in place, creditors aren't able to pull your credit report. And, since very few lenders will issue credit without first seeing a credit report, identity thieves can't open fraudulent accounts using your name. However, when you want to apply for credit, you can temporarily lift the freeze using a PIN... thus, allowing your legitimate application to be processed. The Flip Side First, it's important to remember that a credit freeze only stops someone from opening a fraudulent account. It can't stop them from using a stolen credit card. So you still need to keep the phone numbers of your credit cards handy, in case your cards are lost or stolen. In addition, some critics argue that credit freezes have more of a downside than most people realize. That's because you won't be able to purchase a car, get a new credit card, or refinance a mortgage at a moment's notice. Instead, you'll have to plan ahead by lifting the freeze, which usually takes about three days. For most major purchases, this won't be much of an issue--after all, how many of us buy a car or house on a whim? Typically, we make the decision to start looking and, at that point, can easily lift the credit freeze in anticipation of the purchase. However, a credit freeze can be problematic if you're at a department store and the cashier offers you 10% off your purchases if you open an instant credit card with the store. Other Options Opponents of credit freezes also argue that consumers can just as easily fight identity theft with fraud alerts, which require lenders to verify identity before issuing loans or credit. If you have reason to believe you've been a victim of identity theft, you can obtain a 90-day fraud alert. And if you provide reliable evidence that you are in fact a victim--using such documents as a police report--you can extend that fraud alert for up to seven years. The problem is... fraud alerts only come into play AFTER you've been victimized. So for many consumers, credit freezes offer more protection and more peace of mind. Here's the Shocker... You May Not Have a Choice! Believe it or not, credit freezes aren't available in every state. Some states have yet to pass credit freeze laws. Why? Well... it all comes down to a battle between the big business of instant credit and the growing need for more secure personal information. And, don't kid yourself, billions of dollars are at stake in this battle! Credit-reporting agencies sell credit reports to lenders, landlords, employers and other businesses. Department stores and retailers generate huge revenues by offering instant store credit cards that boost profits through interest and increased shopping. And, finally, we as consumers have simply grown accustom to receiving on-the-spot credit for our purchases. 12:37 PM - Feb. 12, 2008 - comments {0} - post commentMake healthy financial decisionsWhile we all hope that we never have to deal with a sudden medical crisis caused by the discovery of a life-threatening or life-altering illness the reality is that at some point, many of us will have to face this situation. As they say, life is a terminal condition. Good health is a gift that is often taken for granted, but when you are healthy is also the very best time to take a few simple steps to insure that you and your family, income and assets would be protected in case the worst would happen.
A stat that "will" surprise you:
Did you know that less than 10% of all adult Americans have a will? Amazing, because it is one of the most important documents you will ever create, especially if you have children. In addition to your will, it is advisable to create Power-of-Attorney's to allow someone you trust to be able to make financial decisions or pay bills on your behalf if you are not able to do so yourself.
Also consider creating a living will, outlining the types of treatments that you would want or not want to have performed. Typically a living will is accompanied by a health care proxy, which is a Power-of-Attorney specifically for making medical decisions.
Emergency fund:
There are dozens of reasons that it is important to build up a nest egg of cash, but one of the most important is to help protect against the loss of income that can occur during a medical crisis. Rarely considered for couples who both work, but worth mentioning, is that during a medical emergency, not only would the ill individual be out of work, but oftentimes the other would also have lowered income due to spending time and energy with the sick partner.
Throw me a line:
A Home Equity Line of Credit (HELOC) can be another great safety net to consider, as it allows you easy and immediate access to a relatively cheap source of money. It is important to remember that your ability to qualify for a new loan may be diminished if you are critically ill, so obtaining a HELOC when you do not need it is a very good idea. And since HELOC's are typically inexpensive to set up, and only require payments if there is a balance owed, this makes it an ideal safety net.
"Insure" your safe future:
Life insurance is rarely considered a popular discussion topic, but it is a very important way to protect your family. Dealing with the loss of a loved one is very difficult and there is no easy way to ease the pain. And the financial problems, although secondary, can be very serious. Loss of home, income, and savings can all be avoided with the right life insurance plan.
Other types of insurance to investigate are disability insurance - which can help provide income if you are unable to work because of an injury or illness - and also long-term care, which can help you preserve your assets from being eaten up by caretakers in the future.
12:00 PM - Feb. 10, 2008 - comments {0} - post commentUnderwriters, the lender backstopRalph Roberts give us the inside info on what caused the current mortgage lending crisis and how it's supposed to work. During the current mortgage meltdown, the press has turned its focus on the most obvious culprits-the irresponsible and often unethical loan officers, mortgage brokers, appraisers, Realtors, and even the borrowers. Those are the people I like to call the riggers-the people you usually think of when you picture someone taking out a loan or buying a home. Working behind the scenes, however, are other culprits who facilitate and often encourage the riggers to commit fraud. These are the people I call the triggers. When the triggers and the riggers got together, they ignited the blaze that has engulfed the mortgage industry. The riggers spilled the gas, and the triggers dropped the match. Now homes, communities, cities, states, and the entire nation are ablaze. Recently while talking to a senior underwriter for a major Wall Street bank, she shared with me that she had witnessed the sinister inner workings of the lending industry first hand. The underwriter’s job is to provide an unbiased assessment of the risk level of a particular loan. This particular underwriter has always taken great pride in protecting the lender/investor from approving overly risky loans and protecting the borrower from becoming saddled with debt that he or she cannot repay. She and her colleagues did their best to identify bad loans and sound the alarms, but the bank’s managers and account executives prevented them from doing their jobs. The underwriters were expected to let the loans slide through the approval process despite the fact that many of these loans should never have be approved. The underwriters were told that they should be happy to have jobs. Feeling the stress of being forced to act unethically, many of her colleagues resigned. This particular person felt that it was her responsibility to remain on the job and call attention to this problem from the inside, where she could witness this institutional fraud with her own eyes. Currently, I cannot disclose the identity of my source or the bank she works for. SLC: Submit, Lock, and Close What this senior underwriter and her colleagues have witnessed can be summed up in a single acronym: SLC (Submit, Lock, and Close). As soon as a loan application is submitted it, they lock their focus on it and move it through closing. It’s like a sweat shop for the loan industry, an assembly line, no questions asked, where they approve and process as many loans as possible, so they can make money and stay in business. As underwriters, they have called their managers’ attention to blatant signs of fraud-fraudulent income and assets, questionable transactions, and so on. The managers have told them to let it go. They call it a “business decision,” a “relationship building tool.” In fact, it’s fraud, plain and simple. How It Works In the good old days, lenders viewed underwriters as the good guys and gals, protecting lenders from approving bad loans. Most recently, however, brokers and account executives, driven by greed, have found ways to work directly with one another to bypass the underwriter. Here’s how the relationship typically develops: The loan officer (working on behalf of the broker) has the borrower complete the loan application and then collects all the documentation, packages it up, and sends it to the lender/investor for approval. All files go to underwriting. A senior underwriter examines the documentation and discovers a problem; for example, a fraudulent pay stub. He reports the problem to his manager. The good news is that the senior underwriter has done his job to protect the lender/investor. The loan officer is informed that the loan application he has submitted has been rejected. The loan officer reports the problem to the manager of the mortgage company. The manager of the mortgage company contacts the account executive for the lender/investor and threatens to pull his 20 closings a month, which would negatively affect the income of the account manager. The account executive approaches the manager of the underwriting department and reminds him that they both get paid on volume and that this loan needs to be approved in order to preserve future business. The underwriting manager instructs the senior underwriter to approve the loan and simply document any concerns that she may have in order to protect herself. The manager justifies approving the loan as a business decision that is beyond the senior underwriter’s pay scale. As you can see, the system in place is designed to protect the lender/investor, and it would work well if the underwriters were allowed to do their jobs. The trouble is that, in this case, greed has turned the system upside down, exposing the lender/investor to loans that are likely to have high default rates. In the process, the mortgage broker/loan officer loses all respect for the underwriter’s decisions and calls the account executive on every file. The account executive calls the manager, who rubber stamps every file, overriding the underwriters, who have no power to stop it. According to my source, “The managers would overturn every decision to deny a loan, every request for complete documents, bank statements, or pay stubs. Everything we questioned in our capacity as underwriters was overridden.” The Hype The underwriters were reminded daily of all the companies like theirs that were shutting down as a result of the mortgage meltdown and that their company was one of the few survivors. They were told to keep closing loans. With all of those other companies going out of business, they now had a golden opportunity to increase market share and become the lender of choice. They were told that management was aware and that they were over staffed, but because they were doing so much business, nobody would have to be laid off. They didn’t have to worry about having a job as long as they continued to close loans. “It’s a bad time to be looking for a job in this industry, so we all need to work together.” From my perspective, this is just one of the pieces that contributed to the mortgage meltdown and why it will continue until the underwriters are allowed to do their jobs. As I have always stated, it takes more than one to hold a “fraud party.” Most people would never imagine that the lending industry functions as a good ol’ boys network, with favors being traded to the detriment of consumers, the industry, and the entire economy, but that’s exactly what’s going on, and it continues even with all the bad press swirling around. This situation has been turned into the authorities, and FBI interviews have begun. To the credit of this lender/investor, once they were presented with the information, they acted quickly and have already released one of the offenders from employment. There is more that needs fixing, however, than simply removing a few bad apples. This case demonstrates several problems: - Lenders being pressured to approve more loans to feed Wall Street’s insatiable appetite for mortgage-backed securities - Lowering the FICO score to allow more borrowers to qualify for mortgage loans - Risky products, including adjustable-rate mortgages, being pushed on unsophisticated borrowers - A system of checks and balances that was designed to curb irresponsible lending but that was all too easy to circumvent 11:37 AM - Feb. 8, 2008 - comments {0} - post commentWho really pays the piper?Over the past several months a steady stream of large financial companies have given notice of large losses that they are sustaining as a result of the credit crunch and sub-prime mortgage market issues. So the question is, who really loses when a company or in this case an industry loses a lot of money? Clearly, it is rarely the CEO of the firm. And obviously, it is initially the shareholders in the company, as the value of their investments plummet. But who really pays the price in the end...and how? Well, as many Americans are finding, the buck stops with the consumer. Home Loan Rates Although home loan rates overall remain fairly low, Fannie Mae and Freddie Mac--the two large government sponsored companies that form the framework for most conventional home loans--have announced a series of changes over the past sixty days. Many of these changes deal with stricter underwriting standards and guidelines, but several are price increases as they work to cover losses incurred based on previous loans. Price increases are generally not paid in cash, but rather are reflected by a higher interest rate on a new loan - which is why it is crucial that you clearly understand the rates and terms that you qualify for, when you are shopping for a new mortgage. Credit Cards It's pretty common practice for credit card issuers to hike rates if a payment is missed or the card is charged over the limit, especially if that consumer had an average or below average credit rating. But it is becoming increasingly common that issuers are starting to place these 'hair trigger' rate resets on consumers with solid credit ratings. The reason? You guessed it, most of the credit card issuers are the same large financial companies that are being hurt by the overall strife in the financial markets. Many of these companies fear that the financial issues related to the mortgage industry will spill over into the revolving credit card markets, as it only stands to reason that a consumer, if faced with either paying their mortgage or their credit cards, will probably choose their mortgage. So as foreclosures rise, credit card late payments and losses will ramp up accordingly. How to Protect Yourself The best defense you can take is to proactively monitor and safeguard your credit. Additionally, when it comes to your credit cards in particular, make sure that you do not give that lender reason to bump your rates. If they do, call their customer service lines to ask them to reverse course, or risk losing your business. If your credit score is strong, you will greatly increase your chances of winning this fight, or being able to simply follow through on your threat and take your business elsewhere. This will at least help mitigate the chances that YOU will have to help subsidize the massive losses being experienced by some of the largest banks in the US. New Year's Resolution Idea Check all of your credit cards that you carry balances on to confirm the current rate. You may be surprised to see that some of these rates are higher than you recall. Remember that credit card rates can be changed very frequently and easily by the issuer, and rarely in your favor. 11:26 AM - Feb. 6, 2008 - comments {1} - post commentResolutions for Homeowners - Part IVHere is the final part of 10 resolutions that the American Homeowners Foundation urges all Homeowners to adopt this year. One of the best New Years Resolutions homeowners can make is to eliminate expenses that are unnecessary and have no benefit. This is a tall order for many of us, with implications ranging from how you finance your mortgage to the energy efficiency of your home. Nevertheless it’s a very worthwhile exercise which will affect your current and future lifestyle. Many have already made some of the following ten 2008 New Years Resolutions for American Homeowners, but few probably addressed them all. Resolution #8: I will look for economical ways to increase the value and livability of my home. If you are like most, you probably have a list of things that need to be fixed or upgraded in your home, and a remodeling project may be on the list as well. Many of the things on the list may have been on the list for many weeks, if not months. You may have noticed that those jobs seldom get done by themselves, and some conditions get worse over time. Start by putting your home “to do” list in priority order. Put on top the kinds of repairs that can cost more if neglected (a leaky roof for example), or which will continue to cost you money until they are fixed (a broken refrigerator seal, leaky faucet or toilet, etc.). Usually the parts are the least expensive part of a repair. If you are at all handy force yourself to take the time to fix things yourself. If you’re not handy or won’t have the time to fix everything in the next few months call a handyman or specialist for the things you can’t handle. A good independent handyman should be able to do most things you need at a far lower rate than a plumber would charge to fix your toilet or an electrician would charge to fix a broken appliance. Ask your neighbors for recommendations of good handymen, and find out their hourly rates. The handyman franchises, which advertise heavily in local media, can cost as much as a specialist, however. If you can get a specialist (i.e. electrician or a plumber) for about the same price, that’s a smarter choice. Reporting services like Angies List, which carry consumer ratings on local contractors, can be very helpful in identifying which contractors are the most reliable and least expensive. More extensive remodeling projects will probably require a remodeling contractor. Many projects can return 100% of the investment when you eventually sell your home, and improve your lifestyle in the meantime. Another plus of remodeling is that if it will make the home better suit your needs in the future, it can be a lot less expensive than selling your home and buying another which has features. By the time you finish selling your home and buying another, you can easily spend 10% of your home’s selling price on real estate commissions and various settlement costs for both homes. You can do a lot of remodeling for that amount. The best candidates for a good return on your remodeling investment are things like updating badly dated kitchens or baths, or adding a second bathroom in a one bath home. The National Association of the Remodeling Industry periodically publishes return-on-investment data on most types of remodeling projects. Don’t over improve to where your home’s value substantially exceeds that of the neighbors or you’ll have trouble recouping your investment when you eventually sell. You can also help keep costs down if you are willing to do some of the easier finish work yourself, like painting or trim work. Check the references of remodeling contractors thoroughly. Consumer complaints regarding remodeling contractors consistently at the top of the Better Business Bureau’s and the American Homeowners Foundation’s complaint list. To avoid disputes always use a comprehensive contract when you hire a remodeling contractor. Resolution #9: In the face of growing signs of recession, I will be cautious in 2008. Because of the growing threat of a recession, 2008 is not a good year to become over extended. Whatever else you do, make sure that you have enough cash or liquid reserves to weather unforeseen events, such as company layoffs or family illnesses. If that means waiting until next year to buy a new car or new home, so be it. Prices and interest rates may be a little higher next year, but so will your savings. A little wait to avoid a significant financial risk is well worth it. Resolution #10: I will engage in the political process to influence issues of economic impact to me and my home. Home ownership is a nonpartisan condition, yet the votes of legislators and rules of regulators will have a lot to do with your economic future. Home equity is the single largest form of savings for most homeowners and many of those votes will impact the value of your home. Those votes will also impact your mortgage interest rates, your taxes and other major expenses for most homeowners, such as healthcare. All of them will impact your ability to buy a home and your lifestyle. For many years American homeowners have been the true “silent majority”. With a Presidential election this November the 75 million American homeowners can no longer afford to remain silent. We must raise our voices to policymakers at all levels in 2008 to protect the value of our homes and the institution of home ownership. 3:26 PM - Feb. 4, 2008 - comments {0} - post commentResolutions for Homeowners - Part IIIHere is the third part of 10 resolutions that the American Homeowners Foundation urges all Homeowners to adopt this year. One of the best New Years Resolutions homeowners can make is to eliminate expenses that are unnecessary and have no benefit. This is a tall order for many of us, with implications ranging from how you finance your mortgage to the energy efficiency of your home. Nevertheless it’s a very worthwhile exercise which will affect your current and future lifestyle. Many have already made some of the following ten 2008 New Years Resolutions for American Homeowners, but few probably addressed them all. Resolution #5: I will review my homeowners and other insurance to make sure I’m adequately protected. Review your coverage with your agent to make sure you have enough insurance. The insured value of your home should reflect its current replacement value, including any additions or improvements, as well as the value of its contents. Make sure you are covering all important circumstances. Insurance against flooding may not cover internal pipe backups or wind damage during a hurricane for example, and many insurers won’t provide flood insurance (in such cases you may be able to get flood insurance through the National Flood Insurance Program). Many policies also have standard fixed limits on certain types of contents (jewelry and furs, antiques, cameras, electronics, etc.) so you may need an additional “floater” policy to fully insure your home’s contents. Life insurance needs change throughout your life. They are highest for young couples with children, far less for empty nesters with enough savings for their retirement. Depending on your situation you may be able to cut back on insurance costs. Resolution #6: I will reduce my home’s energy consumption. There are many ways to reduce your home energy costs. The American Homeowners Foundation has a free home energy audit. All it takes is a ten minute tour of your home with the audit questionnaire and a few simple tools you probably already have, and you will likely find numerous ways to reduce both your energy costs and global warming. For a free copy, e-mail AHF@AmericanHomeowners.org , and put “Free Energy Audit” in the subject line. We will e-mail you back the free home energy audit. Among some of the “no-brainers” are replacing old manual thermostats with programmable thermostats, which typically will pay back their costs in several months, and replace standard light bulbs with compact fluorescent bulbs, which have dropped in cost recently. Also make sure your exposed hot-water pipes are insulated, furnace filters are changed regularly, leaky faucets are repaired, and run only full loads in the dishwasher and clothes. Resolution #7: Whenever appropriate I will take advantage of new options to reduce real estate services costs when I buy or sell a home. Internet-based real estate service companies will provide rebates of as much as 2% of the selling price of the home you buy if you use them to assist you in your home purchase (state real estate associations have managed to make real estate commission rebates illegal in several states, but the U.S. Department of Justice, the Federal Trade Commission and consumer groups like the Consumer Federation of America and the American Homeowners Grassroots Alliance are working to repeal those laws). Try to get an exclusive buyers agent (EBA) to represent you when you buy a home. EBAs represent only buyers, never sellers. Many of the state real estate associations have also managed to convince their legislatures to allow traditional real estate brokers to simultaneously represent both the buyer and the seller of the same home, creating a potential conflict of interest you want to avoid if possible. This practice is called “dual agency” and in those states a real estate agent may refer to himself as a “buyer’s agent”, even though the brokerage is actually representing the seller of the property you’re considering. With the market as soft as it is, buyers should consider selling their present home before buying its successor. There’s a large inventory of unsold homes in most areas, so finding your next home shouldn’t be a problem. Selling your current home will probably take much longer, especially if you don’t want to be forced to accept an unusually low price. For that reason most sellers aren’t willing to accept purchase offers contingent on the sale of your current home, unless you are pricing your home very competitively and/or only asking for a month or two to sell it. While it is inconvenient, moving into a short term rental if necessary after you sell will allow you to take full advantage of your negotiating leverage when you buy the next home. Another tool that can simplify some of the chores related to buying are service aggregator Web sites that let you compare rates from different local providers of electricity, local, long distance and cellular telephones, oil and gas, TV and Internet services, and newspapers by zip code. Some aggregator Web sites charge a fee for their services and all of services providers in each area may not be available on each Web site. 3:23 PM - Feb. 2, 2008 - comments {1} - post comment |
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