Cheverly, Maryland
Informal observations about Prince George's County Real Estate and happenings around our local area. I'm Susan Pruden, in Cheverly Maryland and I welcome your comments and participation.
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Tuesday, April 28, 2009
Categorized in: Hiring an Agent
I read blog posts on lots of topics and am continually amazed at how similar issues are across the spectrum of fields and interests. The changing landscape in the newspaper business has many similarities to the challenges faced by real estate industry. Photographers face much the same marketing challenges as real estate agents.
A link on Twitter from local photographer Patty Hankins lead me to a post on a blog called Beyond The Art Fair. The post, How Long Did That Take To Make, made tons of sense and seemed to apply to such a larger world than just those who use their creative talents to make things. Jeane Vogel, the blog's author, wrote:
Much of our work in this country is paid for by the hour. We value the TIME it takes to make something-- sometimes more than the skill and talent and education and heritage of the work. Oh sure, we appreciate those things, but often .. the value of the work comes down to the TIME of creation.
This struck a chord in both the real estate agent and the photographer in me. In real estate, I get the question all the time - "we only need you to write the contract. Can you give us a discounted price for that?" That question completely dismisses the years of experience, the hours of classroom learning and the cost of obtaining and maintaining my license - without which, I couldn't "just write the contract".
16 years ago it took me hours to write my first offer - I had to keep asking other agents how to fill in the forms and which forms I needed to include to make the offer legal, binding and to actually express what the buyer wanted to accomplish. Now it takes me no time at all, partly because I haven't hand-written an offer in years (yay for computers!) but mostly because I've written so many of them that experience makes the physical task easy. So is my time worth more now because of my experience or was it worth more then because it took me longer?
We really do tend to value things by how long they take and not the knowledge and skill that we bring to our chosen fields. I'm sure you can find examples of that in your job, whatever it is.
What do you do that people devalue because you make it look so easy?
***You can find me on:
Twitter - http://www.twitter.com/susanpruden.com
and Facebook - Susan Pruden
How can I find you?
(C) 2009 Susan Pruden.
Wednesday, March 26, 2008
Categorized in: Hiring an Agent
It's one of those reasons we blog -- for the off-chance that our words may make a difference to someone...
About a year-and-a-half ago, I wrote about an agent who called me with a verbal offer on one of my listings, saying he didn't want to waste his time writing the offer. I was puzzled at the time, wondering why anyone would do that. The subject came up again a couple of months ago from a reader who wondered if it was okay for her agent to make a verbal offer to a builder.
The reader and her husband were willing to get a pre-approval letter and to write an earnest money deposit, but their agent thought it might make them appear too anxious. (I know...what???) Anyway I got curious last week and asked her what had happened with their home-buying adventure.
She wrote back with the following:
About 3 or 4 days after our realtor put in our 2nd offer...verbally, my husband and I went into the sales office alone to see if they had other homes. We found out from the sales agent our dream house was sold, and she [had] called our realtor about the other offer (but she never called to tell us). About another week went by without hearing from her, so I sent her an email telling her we were going to continue our search on our own and no longer required her assistance. She responded very unprofessionally and rudely, but I expected that from her.
Weeks went by with our stress level rising, our lease coming to an end, and running out of houses to look at. We kept broadening our search but every time something we'd be willing to look at came up- it would be under contract, or we'd see it in person and it would be trashed.
One day we went back to the sales office where we put in the other offer to see if they had any other homes available. They had one so we checked it out. This one was even nicer but was more expensive. As we were getting desperate and we loved this new house (which was above what we wanted to spend) we decided to just put in a low offer. I typed up everything we wanted (add study, fix this fix that, pay closing etc) and went up there with my check book. I left feeling pretty good. 3 hours later I got a call that had me almost jumping through the roof. They accepted our offer.
So, we're closing in about 1 month. Its a brand new house with everything we wanted and more, and we got it for about 30k under their asking price.
I owe you a big thank you for writing that blog about verbal offers. It is what really got me thinking about ditching our realtor, and had we not done that- who knows what would have happened. So, again thank you so much for your advice. We're extremely excited to move into our first house.
The warm feeling this email gave me will carry me through the whole year.
(C) Susan Pruden.
Friday, August 17, 2007
Categorized in: Hiring an Agent
I was reading an article about blogging this morning, from a broker in Canada. He made an observation that caught my attention, that up until the early nineties, real estate agents controlled the information and doled it out as they wanted. Now there is so much information out there, we should be prepared to help people understand it.
I know that when I'm researching something -- buying a new printer or looking for software that will help simplify a task, for example -- I look for reviews and comments by other people. I read the manufacturer's information. I pour over statistics and prices. And for many items, I finally just go ask the salesperson at Best Buy and ask what he thinks. I get so bogged down in the minutiae that I can't make any kind of decision.
Real estate is both complicated and simple. It's not rocket science, for sure, but it can also be very complex. Evaluating the market, especially in these difficult times mortgage-wise, is no easy task. That's why, in any news site, you can find an opinion that goes one way and another opinion that goes in the exact opposite direction.
Much of that is simply because real estate is local. The market here in Cheverly is different than the market in Chevy Chase, which is different than the market in Northern Virginia, which is different than the market in D.C. and so on. Different factors, such as price, inventory, and the relative desireability of the neighborhood can make the market on one street different than the market on another. House styles, both inside and out, go in and out of fashion just like any other commodity.
I got an offer recently from an agent who does most of his business in D.C., though in this case, the property was in Maryland. The offer was ridiculously low and when I asked him about it, he said that in D.C., he always recommends that his buyers offer 10% lower than the asking price. Needless to say, his was not the accepted offer! If he had known the differences in the marketplaces, he would never have made that recommendation to his buyers. His advice possibly cost them the house they wanted. His buyers needed someone who could give them a better understanding of all the news that says we are in a buyer's market.
I think it's great that all that information is available. However, I read so many articles that take a local or personal experience and extrapolate that experience into a national trend.
It just ain't so.
(C) Susan Pruden.
Tuesday, May 1, 2007
Categorized in: Hiring an Agent
Privacy and confidentiality is a big issue for real estate agents and their clients. When we enter into contracts with clients, whether it be buyer agency agreements or listing agreements, we are contractually obligated to maintain the confidentiality of their information.
Which leads me to the topic of email. An agent recently emailed me some information regarding his client's offer. He used the email address of his full-time government job. I got to thinking about who else might be reading that email. And if I replied to his email, who might be reading my email?
So I did a little research.
The following is clipped from The Privacy Rights Clearinghouse, a non-profit organization:
A 2005 survey by the American Management Association found that three-fourths of employers monitor their employees' web site visits in order to prevent inappropriate surfing. And 65% use software to block connections to web sites deemed off limits for employees. About a third track keystrokes and time spent at the keyboard. Just over half of employers review and retain electronic mail messages. (I added the bold type.)
and this from the same article:
Is electronic mail private? What about voice mail?
In most cases, no. If an electronic mail (e-mail) system is used at a company, the employer owns it and is allowed to review its contents. (Again, I added the bold type.) Messages sent within the company as well as those that are sent from your terminal to another company or from another company to you can be subject to monitoring by your employer. This includes web-based email accounts such as Yahoo and Hotmail as well as instant messages. The same holds true for voice mail systems. In general, employees should not assume that these activities are not being monitored and are private. Several workplace privacy court cases have been decided in the employer's favor.
When I send and receive email, it's to an email address that only I have control over. I pay for it and no one else has access to it. So when I send and receive email containing private and confidential information, I know it's private and confidential as long as it's on my system. What happens to it when it leaves me is anybody's guess.
I think that if I were working with anyone who deals with my personal information, I would be very leery of sending to someone's non-real estate work email address or fax machine. It may seem innocuous, but think of emailing a financial statement to your agent when you're making an offer on a house. Who else is reading that information? Hmmm...this guy makes pretty good money and has a couple of nice cars...wonder where he lives?
There are a lot of conclusions that I can come up with from this information --ask if your agent uses email dedicated only to his or her real estate business. Ask if your agent will use computers at his or her non-real-estate job to send those emails.
Insist that your agent be as committed to preserving your privacy as you are.
(C) Susan Pruden.
Thursday, February 8, 2007
Categorized in: Hiring an Agent
Occasionally, an agent will have a listing that expires (meaning it didn't sell within the term of the listing contract). There are lots of possible reasons for that, such as a) the property being priced too high - usually the seller's fault, b) inadequate marketing - usually the agent's fault, and c) a just plain crappy market (nobody's fault).
One of the tools that buyers use in determing the price they will offer on any given property is the number of days the property has been on the market. If it's only been on the market for 2 days, it might be difficult to get a seller to accept a really low offer. On the other hand, the seller of a property that has been on the market for 200 days might be willing to accept a less-than-full-price offer.
So the days on market indicator is a tool. It also helps agents when they're doing a market analysis. (BTW, if you read our listings, DOMM means the number of days a property has been listed under a specific MRIS listing number. DOMP means the total number of days the property has been listed regardless of the listing number.) And we REALTORS® are bound by our code of ethics to present a true and accurate picture of the status of the property.
Some agents try to mask the actual number of days on market by manipulating the data when entering the listing into our listing service. And now our listing service (MRIS) is getting tough.
As they say, the cost of doing business is going up.
- 1st violation - a warning.
- 2nd violation - a $1000 fine (up from $50).
- 3rd violation - $2000 fine (up from $100).
- 4th violation - 30 day suspension from using MRIS and a total of $3000 in fines.
I say it's about time.
(C) Susan Pruden.
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