Sep. 1, 2009 - (bad) quote of the day / lawyer stumbles in NYT real estate Q&A
was the nuance edited out?
The Sunday Real Estate section of the New York Times regular feature by Jay Romano, Real Estate Q&A last week posed a complex question and provided an overly simple answer from a lawyer who represents the Westchester Board of Realtors®. I wonder if the lawyer provided a more complete answer that got edited down. Indeed, I hope so, because the simple answer quoted (and then amplified) can give real estate agents (and the lawyers who love them) a bad name.
The question is also a little confused:
the [seller's] broker for this apartment [I might buy] is also the broker whom I wanted to use to sell my own apartment,... Should I avoid listing with the same firm because of a conflict of interest?
The question is confusing because the Questioner has TWO potential relationships with the agent who represents the apartment s/he might buy, but asks explicitly only about one. The Questioner may bid (buy) the apartment the agent represents, and the Questioner may want that same agent to represent Questioner when s/he sells his/her own apartment. The lawyer's simple answer (below) is particularly superficial for not dealing with these two potential conflicts of interest.
simply wrong
The simple answer to the not-so-simple-question was:
No. [identifying information omitted] Always list with the person who is most effective and has your best interests in mind.
The correct overly simple answer is "it depends on what you want and why you value this agent, after you understand it". But at least this simple-but-wrong response deals with the Questioner's precise question.
Bear with me here (or bail out now), as I can't find a simple way to approach this, other than step-by-step. (Regular readers know this might be a good time to freshen up that cup of coffee.)
answer that does not match the question
Remember that the Questioner asked about a conflict if s/he listed his/her apartment with the same agent that was representing the other seller. The lawyer's extended answer, paraphrased by Romano,
the broker [acting as "dual agent"] works for the seller and the buyer with the informed consent of both. “Effective people get the job done,” he [the lawyer] said.
He noted that a dual agent cannot absolutely guarantee undivided loyalty. But such loyalty, he said, might not be as valuable as having a respected, honest and effective agent working on your behalf.
No part of that extended answer addresses using the same listing agent, but this whole answer deals with buying through the agent who 'represents' the seller. Best to begin at the end, then, with that Dual Agency thing before dissecting that legal train-wreck of a (paraphrased??) comment "a dual agent cannot absolutely guarantee undivided loyalty".
"dual" agency is an odd duck, best served well-advertised
The NYS official disclosure form for real estate buyers and sellers is accessible here (pdf). (The form is not required to be signed for coops and condos in buildings with four or more units, but the substance of the disclosure is still required to be given to buyers and sellers by agents.) The key provision of that disclosure about an agent "representing" both buyer and seller in the same transaction indicates that this idea is ... fraught (I put some of the heavy words in bold):
An agent acting as a dual agent must explain carefully to both the buyer and seller that the agent is acting for the other party as well. The agent should also explain the possible effects of dual representation, including that by consenting to the dual agency relationship the buyer and seller are giving up their right to undivided loyalty. A buyer or seller should carefully consider the possible consequences of a dual agency relationship before agreeing to such representation.
With that disclosure mandated by New York law in mind, refer again to the simple question asked (essentially, should I avoid the conflict?) and simple answer given ("No. ... Always list with the person who is most effective and has your best interests in mind."). Nothing particularly "careful" about that answer, with no indication that there may be possible effects other than the one I will get to ("a dual agent cannot absolutely guarantee undivided loyalty"). To be pedantic, nothing like, "after the agent carefully explains the risks and benefits, you should carefully consider whether that is best for you, or whether you prefer to work with an agent who can give you full-fiduciary-level services".
consider the alternative
If an agent represents only one party in a transaction, that agent can be a full fiduciary with the following duties (per the form) to the buyer or to the seller: "reasonable care, undivided loyalty, confidentiality, full disclosure, obedience and duty to account". Of these five fiduciary duties, the most problematic in a Dual Agency situation are Undivided Loyalty (as the form itself notes) and Full Disclosure. Keeping the train-wreck (Undivided Loyalty) aside still, the duty of Full Disclosure would be lost to a "client" of a Dual Agent.
With an agent who owes me (a seller) Full Disclosure, if my agent learns something about a buyer that might give me a negotiating edge, that agent is obligated to tell me, to use it to my advantage, and has no obligation to protect any of his secrets. This topic lends itself to Big Picture (vague) pronouncements, so I will try to be concrete.
more concrete scenarios
Let's hypothesize that my agent (as I am a seller) overhears or figures out that the buyer has some time constraints (a lease is ending, or some parent gift-money must be given by the end of the year), or that there are only two viable purchase candidates for this buyer and that the other one just went into contract. My agent's job is to exploit that information for my benefit. If, instead, "my" agent morphed into a Dual Agent, that agent would owe the buyer Confidentiality and I would never learn of these factors.
Or if I am the buyer, my agent might learn that the seller is under contract to buy something else so is under pressure to make a deal to sell. My agent's job is to help me leverage that intelligence to get the best deal possible for me. But if, instead, the agent who was "my" agent became "our" agent (a Dual Agent), the agent would have to hold that information in confidence.
Worse for the seller whose agent goes from Seller's Agent to Dual Agent: if there is a very comparable competing listing on the market that goes into contract during negotiations between buyer and seller, the parties will want to know what the contract price is (if they can find out). If the agent somehow learns that the contract price would advantage the seller (because it is very high), the Dual Agent would be prohibited from telling the seller this information while a Seller's Agent would be duty-bound to use it to put the screws to the buyer. Once you get the idea of how significant Undivided Loyalty is in a negotiation, more fertile minds than mine will come up with more powerful factual scenarios. I will offer just one more.
the Negotiating Eunuch
Even without any special factual nuggets that a seller's agent might exploit, the entire negotiating dynamic is different with a Dual Agent. One of the reasons that some people use agents is to get that important emotional distance in a negotiation; another is to take advantage of the experience of someone who negotiates coop or condo purchases for a living. Whether that takes the form of hand-holding ("relax; that last gambit only seems personally insulting; are you really willing to walk away because the Idiot Buyer wants your drapes??") or is more strategic ("I think they are bluffing and that they will make another counter"), the seller often asks the agent "what do you think?" or "what does that mean?"
But if "your" agent becomes a Dual Agent there is a reverse-phone-booth effect: the formerly powerful tool you had becomes a mere transcription service.
Seller: how much more do you think I can push this Buyer?
Dual Agent: I can't say. What should I tell the Buyer?
Seller: well, I can counter by dropping $50k but that is close to my Absolute Bottom Line.
Dual Agent: don't tell me that unless you want me to tell the Buyer.
Seller: I thought you worked for me!!
Dual Agent: I used to, but then we agreed that I would act as Dual Agent.
Seller: why did "we" do that?
Which leads us back to the lawyer's comments and the question: if Dual Agency can only be created by agreement of all parties, why would a Seller agree?
back to that train-wreck of a comment
Romano edits the lawyer's answer to put these words into the lawyer's mouth about the Loyalty of a Dual Agent (though he does not quote the lawyer): "a dual agent cannot absolutely guarantee undivided loyalty". Doesn't that weasel set of modifiers ("cannot ABSOLUTELY guarantee...") suggest that you might get some loyalty, and that -- in some circumstances but we can't promise in advance -- you just might get that Undivided kind of loyalty?
Instead, the NYS disclosure form is clear that when "your" agent becomes a Dual Agent, you "give up your right" to Undivided Loyalty. You had it. You lost it. No, "we might be able to provide it, depending ..." stuff.
Any "careful" explanation (as required by the disclosure form) should -- it seems to me -- include the Negotiating Eunuch. Some people don't need help negotiating; they may do it every day at work, in transactions involving many, many more dollars than an apartment or loft sale. So some sellers will maturely conclude that they can handle the entire negotiation on their own. But what do they get for "giving up their right to undivided loyalty"? In most cases, I expect that the sole benefit to a seller of "their" agent going in to the reverse phone-booth is that the agent believes the buyer and agent share a rapport and that the transaction can be expected to be "easier". No risk of misinterpretation between two sides if the same agent is in the middle.
I am trying to think of another "significant" "benefit" to a seller.
Still trying ....
When "carefully" explaining all this to "my" seller, I want to be very clear that I would owe neither party much loyalty if the seller and buyer agree that I should be a Dual Agent. I would owe both of them honesty, reasonable care, obedience, and confidentiality, but otherwise I am playing it straight down the middle. I would want to be so sure that "my" (soon-to-former) seller "gets it", that I would never be wishy-washy about Loyalty by suggesting "well, I can't absolutely guarantee you undivided loyalty, but ..." and then leave that pregnant ellipsis hanging and hope the seller draws his/her own conclusion.
Nor would I want a buyer to think -- after careful explanation of Dual Agency -- that I had his/her best interests in mind ("[a]lways list with the person who is most effective and has your best interests in mind"). Because if that is what the buyer thinks, there was something wrong with my explanation, no?
But then I am not a lawyer representing a Board of Realtors®.
more common scenario in Manhattan: dual agent with designated agency
It is much more common here for a slightly different potential conflict to come up. The seller of Beautiful Loft represented by a Brokerage Firm (let's call it "Corco"; although you could equally well call it "Prude"). The buyer has been working with a different Corco agent, and becomes interested in the Beautiful Loft. As a firm, Corco has a conflict in that setting unless the buyer knows (agrees) that s/he is unrepresented for purposes of the Beautiful Loft (in which case only the seller's agent participates). If that buyer wants to be "represented", both parties must agree that Corco is a Dual Agent and that the seller's agent is "designated" to work with the seller, while the buyer's agent is "designated" to work with the buyer.
a bit of a swamp
As the disclosure form says, this is another opportunity for a "careful" explanation. I have seen precious little practical guidance here over the years, but this is what the form says (in part):
A designated sales agent cannot provide the full range of fiduciary duties to the buyer or seller. The designated sales agent must explain that like the dual agent under whose supervision they function, they cannot provide undivided loyalty.
I take this to mean that the two "designated" agents can go at each other on behalf of their respective principals, but if they choose to get guidance from their supervising broker, everybody knows that the supervising broker will give advice to both "sides" equally. I admit that I am a bit fuzzy about the "designated sales agent ... like the dual agent under whose supervision they function, ... cannot provide undivided loyalty" part.
Frankly, I would love to hear more specifics about what "designated" agents can and cannot do, but each time I have asked a lawyer or association executive I have gotten boilerplate responses that are not very useful in the real world.
What is clear is that there has to be a "careful" explanation of this. While NYS law does not require that the disclosure form be provided in most cases in Manhattan, I will use it and get my "client" to sign it.
who cares? why??
There is a sense in which none of this matters to agents in the real world except under three circumstances.
(a) The Department of State exercises its ability to audit firms for compliance and (in the absence of a form in the file) may start asking questions of the buyer and seller that could have embarrassing repercussions.
(b) Something bad happens to the deal after the fact, and sharp-eyed lawyers are paid to dig through the deal's carcass.
(c) A painful situation that came up in the last few years, the details of which are lost in my memory but the outline of which I saw reliably reported when there was litigation. At the closing table of a deal in which there was only one agent involved (the seller having a written agreement to list with that agent's firm), the seller's lawyer overheard a remark by the buyer about something the seller would have liked to have known, but did not (maybe it was that the buyer would have spent more??), although the agent knew. The attorney asked the agent if there was a NYS Dual Agent with Designated Agency form signed (of course not) and refused to deliver the commission check (a rather large number, as I recall). Teh firm sued for the commission, and lost because it appeared as though the agent had some loyalty to the buyer but had never explained to the seller about Agency. (Anyone else remember the details? I think it was one of the "S" firms....)
There is a sense in which this matters a great deal to a buyer who thinks that the agent who really (and exclusively) represents the seller somehow has the buyer's best interests at heart. And a sense in which a seller should never give up a right to undivided loyalty unless the seller truly does not care or if the seller gets something in return of real value (still can't think of another example).
to sum up
This is a complicated topic, hardly suited for simple answers.
This is a wordy MLG post, and your coffee is probably cold.
I wonder if that lawyer will write in next week to "amplify" his remarks.... Whatever, he is the source for my Bad Quote Of The Day. Congratulations. The certificate is in the mail, c/o the Westchester Board of Realtors®.
© Sandy Mattingly 2009
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Jun. 19, 2009 - power of a coop board to reject a deal as "too low"??
protecting shareholders from market value???
The Real Deal on-line June 16 flagged an interesting little item in a relatively obscure periodical that is mostly read (if at all) by Manhattan coop and condo boards, Habitat Magazine. With a tip of the hat toTRD and apologies to Carol Ott, the article is online here. It touches on the (undeniable) power of coop boards to approve or reject purchase applications, but in the specific context of whether the coop board can or should decide based on the contract price. This is one of those back-in-the-day topics, where Manhattan real estate veterans might regale (bore) newbies in (say) 2006 with stories about the Bad Old Days (early 1990s) when coop and condo prices in Manhattan were at best stinky and stagnant. Things go 'round and 'round....
Habitat found an actual Manhattan coop board president faced with an actual dilemma and a 7-member board split 3-3 (pending the president's vote) on whether to approve or disapprove a purchase. In broad terms, there was a shareholder with a contract to sell, who had been trying for quite a while to sell, and who presented a contract for approval at a price that some board members felt was "too low". The board clearly has a fiduciary obligation to act to protect "shareholders", but that duty -- simple to state -- is not so easily applied.
the law is a ass
Apparently there is court precedent in the Bronx and Manhattan that is different from the court precedent in Queens and Brooklyn. A lawyer described the decision pertaining to Queens and Brooklyn as "to turn somebody down because his price is too low is an unreasonable interference with a shareholder's ability to sell his apartment", while the one covering Manhattan and The Bronx "said that it's not unreasonable because a board was within its rights in making decisions in the best interests of the building". As one sighing lawyer said, in turning on-the-one-hand-on-the-other-hand to the other hand: "you do have an obligation to protect the property value for the rest of the people." Neither decision is controlling (they must have been by low level courts), but I am less interested in the legality per se than in the stupidity.
coop boards protect value like Canute protected beaches
Having been a coop board president in a small Manhattan loft building for ten years, I can't think of any other 'reason' for the board to reject a deal because of price than that articulated by the sighing lawyer: the board absolutely has "an obligation to protect the property value for the rest of the people." My considered judgment is that the solution (rejecting a shareholder's application to sell and get out because remaining shareholders will be struck with a bad comp) has nothing to do with the purported problem (fear that units will be worth less after the sale than before it); even putting aside for the moment the harm the board would do to one specific shareholder and the risk that other shareholders will be left dealing with a fellow shareholder who may be financially strapped (after all, is selling at a 'distress' price) and will be emotionally pissed.
In the case of the president about to cast a deciding vote, the shareholder had been in the marketplace for quite a while and found exactly one buyer, at the best price the seller could negotiate. Whether the board wanted to keep it secret or not, that contract price was the value for that coop at that time (if it was really worth more, someone else would have paid more, no?). A board who decides that this is a bad comp and wants to protect other shareholders would reject the deal not to protect value, but to protect a secret: the secret that one unit was worth 'only' $X. In a world in which information was available (e.g., if an appraiser -- such as the one probably involved -- knew the deal had been rejected), the lending community (at least) would use that deal in assessing value (in this case, probably as a ceiling).
For a board to insist that market value contracts will not be approved actually says this about units in the building: they have no value because they are unsaleable; any price that is low enough for The Market to accept is too low for us to approve.
So I think that the best argument in favor a board rejecting a deal on the basis of price is that they think that other shareholders benefit from keeping this arm's-length transaction a secret. So I think that this (best) argument is stupid.
practical consequences
As noted, a board rejection will likely render units in this coop illiquid until The Market shifts. But at that point the utility of a 'bad comp' is limited by the then-current (improved) market conditions. But what else will happen if the board rejects that deal?
One shareholder is very definitely screwed -- nothing conjectural about that. And -- if that shareholder is less financially responsible than the rejected buyer -- the coop may be screwed as well, if that shareholder can't afford the maintenance, or can't contribute to an assessment for needed building improvements. Not to mention that the social fabric of the building may be at risk from a severely screwed shareholder's interaction with the board and other shareholders.
If the board approves the sale, they trade one shareholder for another and they acknowledge (not set, acknowledge) that The Market value of their coops has declined. People may not be happy with the facts, but they at least know that if they need to sell, the board will not interfere with The Market. Isn't that likely to be a happier building than one in which people feel locked in, perhaps desperate?
If the lower court decision taking the contrary view were readily available I would be curious enough to read it, but I cannot imagine that there is any better 'analysis' than is presented here. The only conceivable reason for a board to reject a deal because the price is 'too low' is to protect other shareholders from the facts in the marketplace, notwithstanding the actual (potentially huge) harm done to one shareholder and the potential harm to the coop from losing the opportunity to trade a weak shareholder for a stronger shareholder.
I don't mean to pick on coop boards, just on stupid coop boards. I have talked before about coop board authority, and public commentary or analysis of that authority, so this post joins a list. (By the way, that actual Manhattan coop board president in the Habitat article faced with an actual dilemma and a 7-member board split 3-3 [pending the president's vote] on whether to approve or disapprove the purchase did the right thing: that board voted 4-3 to approve the deal.) See my other posts about coop boards:
Nov 21, 2008: picking on coop boards but in need of editing (NY Post) (about a crappy NY Post article and coop boards tightening standards in a changed market)
March 16, 2008: coop boards behaving badly / 32 Gramercy Park South edition (about a coop board lawsuit over a shareholder's holiday decorations)
May 29, 2007: advantages to the much-maligned coop ownership, vs. condos (about one advantage of coops compered to condos -- the ability of aboard to deal with misbehaving owners)
Feb 9, 2007: coop boards behaving badly / can you imagine? (about ways in which some coop boards do bad things, sometimes)
then, vs. now
Back in the day, this low-price-dilemma was last an interesting topic but in a very different world. (In my loft coop, shareholders who bought in the late 1980s were under water for 5 to 7 years; in which time there were few transactions, but there were some.) That was a world in which coop prices were still (largely) secrets -- known only to those in the know and not publicly available anywhere. The power of a negative comp probably had more of a bogeyman aspect, and boards could more legitimately think about keeping secrets. But those days are long gone....
The Market is The Market, is The Market. Coop boards have no positive effect on market value, but they can make units unsaleable (or, to reduce the actual value of unit) by rejecting deals for reasons having nothing to do with the financial qualifications of the buyer. If they want to increase shareholder value, they should run a tight building and not do things that have little benefit but make it more difficult to sell (such as making open houses difficult or impossible, or preventing shareholders in dire financial circumstances from sub-letting, or discriminating against buyers who are ... different). End of rant. Resume normal Manhattan Loft Guy reading....
© Sandy Mattingly 2009
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May. 7, 2009 - counting errors at Soho Mews / "lofts" + 2 BR "apartments"
look away to avoid a rant
When I do my regular weekly report of sales and new listings for Manhattan lofts as of Sunday, the report will include 2 "lofts" reported today within the inter-firm data base as having sold at Soho Mews, 311 West Broadway. But it will not include 5 sales in the same new development also reported today, because those sales were characterized as "2 BR" instead of as "loft". Arrgghhh.
All 7 of these units are marketed by the same firm. 6 of the 7 are in two lines, with identical floor plans within each line on these floors, yet one of 3 is designated a "loft" in each of the two lines, while the others are "2 BRs". I hate when this happens.
The website for the project makes it clear that the developers think they are selling "Lofts, Townhouses and Penthouses" and none of these seven units is a penthouse or townhouse. Especially with smaller numbers of sales of late, this kind of thing screws up the data. (But I still think it is right to avoid making my own judgments about what to include as "lofts", because doing that is [a] introducing yet another level of uncertainty, and [b] much too difficult.)
End of rant. Resume normal scrolling.
© Sandy Mattingly 2009
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Mar. 27, 2009 - more on agents behaving badly (or is that moron agents behaving as expected?)
paging Claude Rains
I just updated my ever-so-popular February 23 post, What's Wrong With These People? agents who speak out of their ... to reflect that the Manhattan loft in question has not sold (or entered into contract), but that the price has been cut 8%. It still has a ways to go, methinks.
Everyone who is surprised should immediately pay full ask for the loft of their choice. Cash, if at all possible.
© Sandy Mattingly 2009
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Feb. 23, 2009 - what's wrong with these people? agents who speak out of their ...
Manhattan Loft Guy truculence unleashed: caution
I toured some Manhattan loft open houses yesterday with buyers, and saw some interesting lofts. The "highlight" of the tour was a visit to a loft with a terrific skeleton -- clearly a total gut renovation with a lot of potential (handsome building, high ceilings, big windows, good light), offered by a pretty well-known agent. In the eyes of my buyers (and to my own eyes) the agent was an embarrassment. Farcical, at first, but overall an embarrassment to the firm and the licensing authority.
"you will double your money in five years"
The agent started speaking as we entered the loft, and stopped when we left (so far as we know). I have to believe that is that agent's personal style, rather than an unusually caffeinated response. That constant-stream-of-stuff style can be a little entertaining, though not necessarily embarrassing. This content, however, included a great deal of "salesmanship" in the tradition of used cars, or Enron energy 'products'.
In extolling the benefits of the neighborhood, the building, the totally unusable-for-grown-ups-as-is interior of the loft, the agent assured my fully grown-up buyers in the close presence of their agent (Manhattan Loft Guy) that if they bought the loft and paid to renovate they would "double [their] money in five years", which caused one of my buyers to make a skeptical sound and then offer "that's not what I read in the papers", which lead the agent to talk about the opportunity to buy this loft (untouched in 25 years, to all appearances) at "1995 prices".
"if you don't buy it today..."
My buyers are not prepared to bid on this loft today, though they are intrigued by the potential for this loft. Alas, the loft is reportedly about to be sold. Three times we were told that the seller is "ready to sell" and has had an offer on the table, which the seller told the agent ("in a phone call today", dramatically enough) the seller would accept unless someone else stepped up "today." I will be very curious, of course, to watch over the next week or two if the status here is updated to reflect an accepted offer, contract out, or signed contract. [note 3.27.09 update on status below]
details, details
My buyers had the show sheet in hand, and were looking back and forth from the floor plan to the reality, wondering how they might be able to use / adapt / build out the space. One buyer pointed out to me that the number of windows on two different walls was different in reality than as depicted. (Those windows are the main draw in the loft, so this is not a small matter.)
They were also curious about the size of the rooms (reality vs. the floor plan) and the overall size given by the agent in the listing. To my eye, the room dimensions seemed roughly accurate, but adding those dimensions and making some small extrapolations today, the loft is about 15% - 20% smaller than estimated. (At that point, I was hardly surprised. Just disappointed.) Yes, "square footage" in coops is rough on its best day, but if you go to the trouble of putting specific room dimensions you only invite the click-click of a calculator.
why go to the trouble to puff?
Perhaps the agent took my buyers and me as fools, in puffing so hard about the future and the past. Perhaps that is just more of the agent's style. But I don't see any value in a listing agent telling buyers-with-an-agent-present about the future upside, or past history. If the buyers' agent has a brain (or, at least a computer), the buyers will learn the real history. And if they want predictions about the future, they can ask someone they have a relationship with, rather than the agent trying to sell them something.
But the agent crossed over into shameful in offering -- with complete assurance -- that the future would be so bright, so soon for the lucky folks who'd buy and build out that loft. Double your money by 2014! (The explanation, in part, was that the current opportunity was available at a price not seen in more than ten years!!)
I will have this more detailed conversation with my buyers if (when?) the loft remains available into March, but they will not be surprised to learn that the current asking price on a dollars-per-foot basis (using the lower size derived from this agent's room dimensions; which matches the listing for a loft in the same line in 2003) is more than $100/ft higher than any loft has sold for in the building and nearly $300/ft higher than the average for the five sales recorded in the last two years. Of course, my buyers knew they would not have to pay that ask to beat the offer the seller has in the pocket (the one that "will be accepted if not sold [yesterday]"). That price-to-beat is not quite halfway between (a) two sale prices of slightly smaller lofts in June 2008 and April 2007 and (b) the sale of a loft in this line on a higher floor in 2003. [note 3.27.09 update on price below]
This is imperfect science(!), of course, but the offer-in-the-pocket is probably a 2005 or 2006 price -- certainly not a 1995 price.
Anyone with access to (a) a brain or (b) City records can figure this out. So why go the trouble to puff about the past? (Although it stands to reason that someone who would puff about the past would puff about the future, at least as a matter of habit.) In this context, it is hardly surprising that the original asking price was nearly a third higher than the current (higher than seller will accept) price.
call me Pollyanna
Just on the basis of the interaction at the open house (without any additional factual data), my buyers would trust this agent about as far as they could throw the agent through one of those 'missing' windows. Because I can't imagine that yesterday's performance was anything but typical for the agent (the agent's partner did not leap to restrain, correct or sedate the agent), I find it both shocking and disappointing that this agent has had a long successful career at one of the brand name brokerages in Manhattan. Really depressing, in fact.
The only way this technique works is if buyers are both uninformed and moronic. Most buyers who are not morons will (sooner or later) find a way to get educated before making a seven-figure decision. If not, they buy this agent's shtick, and this loft above The Market. Heaven help that bidder who made the-offer-in-the-pocket if their eyes are not open. (I wonder if they are looking forward to 2014.)
And heaven help anyone else who comes into contract with this agent in the future. As much as I felt afterwards that I needed to take a shower, the little pricing history research I did this morning just makes me sad.
[ update 3.27.09: no one will be surprised that the loft is still on the market (that offer-in-the-pocket notwithstanding), and that the price has been dropped 8% -- though it still has a ways to go before reaching that off-in-the-pocket. I'd guess they are pretty negotiable ;-) ]
© Sandy Mattingly 2009
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Feb. 4, 2009 - the (boring) details about building financials that can prevent your loft from selling
especially smaller loft buildings
I have heard a couple of stories in the last few weeks from an agent and a mortgage lender about how some of the arcana about a Manhattan coop's or condo's finances make it difficult or impossible for a prospective buyer to get a mortgage. Then Sunday's NY Times real estate article, For Home Buyers, More Bank Roadblocks, probed the exact same issue. So, on the theory that two anecdotes make a trend and newspaper coverage makes that trend a fact, here's a fact that might worry anyone thinking of selling a loft: if your coop or condo does not carry enough Fidelity Bond coverage to please Ms. Fannie Mae or Mr. Freddie Mac, you want to make sure the building gets the right coverage sooner than later. Otherwise, even a personally well-qualified buyer won't get a loan to buy your loft (or apartment).
The entire article is a good -- though somewhat hysterical -- review. Here's the money quote:
Banks of all sizes are now carefully reviewing the insurance policies that co-ops and condominiums hold, specifically to see whether a building has fidelity bonding, which is insurance against theft by property managers or by the building’s board of directors; whether its insurance has an A rating; and, if a building is in a flood zone, whether it has adequate protection.
Both the agent and the mortgage lender described real deals that did not close because the bank discovered -- way late in the process -- that the coop did not have sufficient Fidelity Bond coverage to satisfy standards set by Fannie or Freddie. The lender explained that the requirement for X coverage was not new, but that banks' ability (willingness?) to grant waivers has been much reduced in the new lending environment.
not a fatal problem, unless ...
The lender further explained that if the managing agent (and/or Board) is paying attention, the coop or condo can verify whether the coverage limits the building carries meet lender standards and -- if not -- can quickly (and inexpensively) add or increase coverage. The problem is not difficult to fix, in other words, but attention must be paid. (Cue Willy Loman.)
In the two cases described by the agent and the lender, the problems happened so late in the process that (for whatever reason) the coops were not able to address the issue before (for whatever reason) serious legal jeopardy ensued. (Maybe the closing got adjourned and a seller held the buyer in default; maybe the coop was so poorly managed that the building never adjusted coverage, so no mortgage could be issued; dunno....)
But this is a deal hiccup that no one would want to address under the gun.
whining
I described the NY Times article as "hysterical" because this remark seems so out of proportion (my bolding):
“It’s gotten torturous,” said [a mortgage broker whom I will not name here] with offices in Manhattan and Brooklyn. “It’s still possible to get a mortgage, but the documentation required now is monumental because the questionnaires and insurance documents needed have to come not just from the purchaser but from the building, too.”
I have no doubt that much of the mortgage lending process has become more difficult than before (perhaps even "torturous"), but "questionnaires and insurance documents" have always been required of coops and condos in Manhattan. Every lender's questionnaire I have ever seen (and they are part of every deal I have done) asks the Managing Agent for information and documents, including about insurance coverage and limits. Maybe that anonymous quoted mortgage broker does more lending in small Brooklyn buildings where this is not standard....
smaller = harder
These kinds of issues (including flood zone coverage or whether the insurer is rated A or A-) are usually easy to address up front, and harder to address under the gun. Any poorly run coop or condo can have these issues, but there are definitely problems that smaller buildings will continue to have that larger buildings are less likely to face.
One problem is (more or less) specific to small coops or condos. From the Times:
Because most banks will agree to do only one loan in such a small building, his loan officers have to get mortgage information from every other homeowner in the building and then find a lender that has no loans there but is willing to work with a small building.
(Larger buildings can have this kind of "concentration" issue, if, for example, one bank has 10 mortgages in a 40 unit building, but very small buildings are more likely to have this problem with multiple lenders being unwilling to write more mortgages there.) Again, the tone here implies the difficulty ("have to get mortgage information from every other homeowner") is more difficult than it is, as that loan officer should be able to get all the mortgage info needed on-line, in just a few clicks in nearly all cases.
Data aside, if different banks really are applying different credit standards from each other, anything that reduces the number of potential lenders in a building may make it harder for some buyers. (Imagine being deemed "qualified" by a bank that won't lend any more in one building, but deemed not "qualified" by the only lender that will lend there; it is more likely to happen now than it was before.)
bottom line
The take-away here is that there are some minefields out there that can make it harder for Manhattan coop shareholders or condo owners to sell to buyers who need mortgages, but the minefields can be safely and inexpensively swept if the managing agent and/or Board verifies that the building's insurance meets the as-applied standards of Fannie and Freddie. To me, it is a no-brainer that every building should confirm that their shareholders and owners won't face these problems.
You might want to make sure that your building management is on top of this. Especially if you are considering selling (or are already a seller). Especially if you are in a small building. Especially if you are in a building that has not had a sale since credit standards 'evolved' post-Lehman. Especially if you harbor some doubt about whether your managing agent or Board generally runs ahead of the curve.
© Sandy Mattingly 2009
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Nov. 21, 2008 - picking on coop boards but in need of editing (NY Post)
it is their job, dammit
Why do people pick on Manhattan coop boards? Because it is easy and because they sometimes do dumb things that make the newspapers. And because they are an easy target on a site like Curbed, such as yesterday's Those Crazy Coop Boards, which riffed on yesterday's NY Post article Cuckoo for Coops. There is a lot of fodder in that article; I will chew on a good bit today, and may revisit this again soon (best laid plans??).
Having been president of a small Manhattan loft coop board for ten years I am confident that nearly all coop boards are trying to do their job when they review purchase applications: protecting their shareholder-neighbors. Granted, that in the case of the snooty-snoot coops along Fifth Avenue, Park Avenue, Central Park South or West "protecting" shareholders involves more obstacles and a folks-like-us approach, but those boards (easily caricatured) are hardly typical. Typical boards want simply to protect their own equity and living environment -- and that of their neighbors. (Of course there are the occasional individual board members who are nut jobs, but as a whole, boards are pretty rational.)
selling newspapers (or attracting website eyeballs)
Especially with the turmoil in the financial markets these days,everybodyis nervous, including coop owners and coop boards (aren't you??). And if their job is to protect shareholders, wouldn't you expect coop boards to change their approach when the world changes so dramatically? (Of course you would.) And you would expect that changed approach to generate some commentary, if not controversy.
but why is that NY Post article so poorly edited?
The Post talks about a number of things that have changed in how coops deal with purchase applications, most of which have been part of the coop board approach for years: (1) putting maintenance in escrow; (2) more frequent rejections; (3) "six months of financial records" instead of one or two months; (4) longer applications (40 pages was described as unprecedented); and (5) "some boards are requesting a second set of financials just before the signing of a contract to ensure that no nest egg or job has disappeared since the buyer initially made the offer".
Two things in particular in the Post article stand out to me. The last item I mentioned above (" some boards are requesting a second set of financials just before the signing of a contract to ensure that no nest egg or job has disappeared since the buyer initially made the offer") simply makes no sense. I find it hard to believe that Katherine Dykstra wrote it that way (she's been covering Manhattan real estate for a while), and harder still to believe that this sentence got through editing. The "some boards" noun in that sentence should be "some sellers" because boards don't get information until a contract has been signed. (A seller would get a buyer's financial information when an offer is made and may prudently ask that it be updated before signing a contract, but that is not what this article is about.)
If they mean that some boards require updated financial information before closing, that would be dramatic. And cumbersome. But it makes no sense as written, since no coop board gets any information from a buyer before a contract is signed. Simply absurd.
9 references; so what?
Then they hold up the poor Chattopadhyay family as the subject of (by implication) ridiculous scrutiny because each of the three had to get three references ("[w]hat makes this even more remarkable is that Chattopadhyay and her husband didn't take out a mortgage"). Nothing remarkable about this. The only thing different about a coop purchase application from a cash buyer is that there would be no mortgage application submitted, no mortgage commitment and no Aztec recognition agreement. If the application requires three personal references and two business references, they would be required for each purchaser. Here, apparently, there were three Chattopadhyay purchasers. Nothing unusual about that, at all.
more data in more perilous times; so?
The Post may be right that more coop boards now ask for more historical information from buyers. ("Boards now have less faith in the value of stock portfolios. In some cases, potential buyers are being asked for financial records that go back six months, rather than the month or two that was common a year ago.") I have not seen instances of this changed requirement, but am willing to believe that the Post is right. It is just not a big deal (and probably not so useful, but that's just my opinion).
In the old days (say, April 2008), some boards asked for "financial records" that went back only a month or two, but other boards already asked for more history, if by "financial records" the Post means account statements. Many, many coop boards have long asked for two years or more of tax returns, but there is more diversity about how many months of bank and securities account statements have been required. In a more stable Dow Jones environment, additional monthly statements are irrelevant -- requiring older statements just makes it easier to find out if there has been a sudden infusion of cash or stock into a buyer's account (such as, from parents who park assets in an adult child's account for purposes of improving a purchase application; yes, it happens) -- because the value is the value is the value. Now, it may be more interesting to a board to see how an applicant's portfolio is doing over a longer term, without having simply the shorthand of Dow 11,000 to Dow 7,500.
But this is hardly dramatic, and hardly cumbersome, in a world in which most people can print most account statements from the web (and in which most coop boards accept web-generated statements). It may just be that boards are being better fiduciaries in perilous times.
coops v. condos / downpayment convergence
One point in the Post struck me as interesting, though they did not take it far enough. In thlnking about how coops may now be better "values" than condos (definitely a flip, if true), they point out that the down payment advantage that condos traditionally enjoyed may have vanished under changing lending standards. While most coops require at least 20% down, some condos required only 5% (the norm was 10% in my experience), so buyers used to be able to buy condos with less cash up front (ignoring the higher closing costs for a condo, but that gets more distracting).
While the Post says that "many condos are now requiring 20 percent down, just like a co-op would", I have not seen that (it could well be true). I have seen banks require 20% down in condo purchases, rather than 10%. But the Post's analysis leaves out the fact that coops will still require that a buyer have certain liquid assets left over after closing, while condos typically don't care. So a cash strapped buyer is still going to be more attractive to a condo than a coop (assuming they get a mortgage in the first place).
huh?
The Post ended with what looked like a favorable comparison of coops to condos, based on the notion that coops may now represent better"value" than coops. But can anyone follow the logic of the closing sequence here:
As Jorden Tepper, executive director of sales at Century 21 NY Metro, says, it's "basic supply and demand." More properties on the market should bring prices down, he notes.
"People in co-ops don't want to see their properties realize a depreciation in value," Tepper says.
So ultimately, those pesky boards will need to approve someone.
(1) Supply and demand should bring prices down, but (2) coop owners don't like "depreciation" (he means "declines" in values, right?), so (so??) (3) boards need to approve someone. Huh?
Fact is, coops don't "need" to approve "someone"; they should approve a qualified purchaser. Without a qualified purchaser, they should reject everyone. So (so!) that 'conclusion' is both wrong and illogical (it does not follow from the premises). Who is being nit picky now?
one final word
(This has dragged on, hasn't it?) In contrast to coops, of course, the only power that condos have in response to a complete application is the right of first refusal. That means that the condo seller who signs a contract is almost certain to sell (to the buyer or to the condo), as opposed to a coop seller, who goes back to square one if a buyer is rejected. Short term, that makes condos more valuable because they are more liquid than coops; longer term, I could make an argument that coop values should hold better because there is greater protection about new shareholders' finances, but that's for another day.
© Sandy Mattingly 2008
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Sep. 19, 2008 - Brown Harris vs Brown Harris / 25% drop in coop value at the top already??
too weird to avoid
I just saw this story from an ABC News blog, plugging a 20/20 interview tonight (hat tip to Curbed.com) by one of THE top top-end agents in Manhattan. Yes, agents (and Manhattan real estate firm management) say uninformed stuff in the media all the time, but this one is a pretty wild statement about the current market, which generated an interesting rejoinder from the agent's boss (including saying it is "completely speculative" and "factually incorrect").
First, the agent apparently says (no quote in the article) that "Manhattan's finest co-op apartments may have already lost a fourth of their value as a result of the financial crisis" (my emphasis in bold), which may get worse in as little as a month (this one with a direct quote): "An owner of a five-million dollar Park Avenue apartment, only an average residence by investment banker standards, 'may be lucky to achieve $3.5 million' a month from now, said [the agent]". (That would be a 30% loss, at least.)
The blog post focuses on how many investment bankers are getting creamed because their (employer stock?) portfolios have shrunk, and on how difficult it will be for these (former) 'Masters of the Universe' to buy $40mm coops, but I think the spat between agent and firm is most interesting. In addition to the comments quoted above, the firm's president is quoted as saying "While it is clear that there will be an effect, it would be irresponsible to provide a market forecast and we remain confident in the fundamental strength and resiliency of our market over time." (Was that a market forecast??)
As for me, the financial news has been running so hard and so fast that I have not been able to cobble together a cogent analysis about the Manhattan real estate market. So I will just leave this intra-firm debate where it is for now.
© Sandy Mattingly 2008
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Sep. 12, 2008 - no country for old FSBOs? no Manhattan lofts above $1mm
Manhattan sellers pay to sell
It has been quite a while since I parsed the NY Times online Manhattan residential real estate listings for brave for-sale-by-owners of lofts (last was December 13 no loft FSBOs for the Holidays; before that July 10, 2007 where have all the loft FSBOs gone? nary a two on NYTimes.com ), but I did it yesterday.
Searching in the range of $1mm to $5mm, NYT has 742 Manhattan loft "listings" (more on that below), none of which are offered for sale by owner (other than one offered by a broker selling her own loft, which is not really a FSBO). Not one. Perhaps that is a sign that sellers appreciate that the market is a not more difficult for sellers, so that it is worth paying for some help. Or -- given that none of the 677 lofts I searched in December on NYT were FSBOs -- it just says something about there being few Manhattan FSBOs in general.
one flat fee listing, seller does the work
I thought I had one at around $1.5mm in Flatiron, actually, until I did some digging. Turns out that the NYT listing that looks like a straight FSBO is being marketed through a Century 21 affiliate that does flat fee "listings", as it is in our inter-firm database offering 3% commission to a buyer agent.
Not surprisingly, when I expanded the NYT search up to $10mm there 93 lofts listed but will still no FSBOs. But I did find 2 or 3 out of 305 listings for lofts from $500k to $1mm (2 are plainly FSBOs; one might be but sounds suspiciously like an agent is involved without the required legal disclosures).
1,140 lofts for sale in Manhattan? not so much
How concerned am I that last Sunday's count of Manhattan loft inventory offered from $500k to $10mm (Manhattan loft inventory as of September 7) was 'only' 702 compared to the 1,140 found in the New York Times on line yesterday? Not very.
I talked about the fuzziness in counting "lofts" in the inter-firm data base in my May 19 post about counting inventory, but the difference between my 702 and the NYT 1,140 is less about problems with the inter-firm data as it is about problems with the Manhattan real estate business: my 702 is pretty reliably actual lofts actually offered for sale by agents with exclusive listing agreements, while many of the 1,140 in the NYT are for lofts that have already been sold, lofts that don't exist (or are not really for sale), are real lofts offered for sale by another real estate firm, or are duplicate ads.
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Jun. 18, 2008 - the problem with anecdotes / reports from 40 Bond Street and Time Warner
Though a relatively short piece, Josh Barbanel's June 8 Sunday NY Times review of market data (A Mixed Picture) was rich for me, generating a June 11 post (data point in a sideways market / closing at 32 West 18 Street) and a June 13 post (Barbanel gives up Manhattan sales data in NY Times, grudgingly). Obviously, I have been thinking about it a lot. Here's more.
not bashing Barbanel, honest
Like so many newspaper articles about Manhattan real estate, Barbanel's piece was a mix of big picture data and specific "facts", in this case about some high-end price reductions. Skeptic that I am, I tend to wonder if the facts fit the story line, so it is nice when the facts presented are specific enough that I can find the details elsewhere. Here are Barbanel's facts, with my emphasis added:
At a number of celebrated recent developments, from the Time Warner Center facing Central Park, to 40 Bond Street off the Bowery in NoHo, condo owners have trimmed their asking prices on resales.
At 40 Bond, the resale asking price on a three-bedroom triplex was cut by $1 million in late May, to $10.9 million, or about $2,900 a square foot. Dennis Mangone, a broker at the Corcoran Group who recently had three listings in the building (one was just rented), said that competition between the sponsor (there is still one unsold one-bedroom ) and individual owners had “cannibalized resales” and that he expected prices to appreciate considerably in the next year.
At Time Warner, there are now 16 apartments on the market, according to Streeteasy.com, including three for which the asking prices were cut in the last few weeks, two of them by more than $1 million.
I read the story line of this piece as Manhattan-showing-signs-of-slowing. Here was the set-up for Barbanel's use of the 40 Bond and Time Warner anecdotes:
Yet there were some signs of caution in the preliminary numbers, the first indicator of the contracts signed in the spring selling season, which usually continues through the Fourth of July. The number of sales closed during May was 20 percent below May 2007, when the number of sales set a record for any single month. They were, however, above the sales volume recorded in May 2006.
million dollar price drops sound like trouble, no?
I think a fair reading of the sequence is that Barbanel is talking about these million dollar price drops as suggesting more "caution". But the data don't support that view (yet) because those million dollar drops -- while dramatic -- are off huge asking prices, seeking huge gains.
Checking the inter-firm data base and public data for closed transactions, it is easy to find the 3 BR triplex at 40 Bond that Barbanel cites as a price cut. In fact, that unit closed October 18, 2007 in the sale by the developer at $7.9mm, was immediately offered for flipping (October 19) at $12.2mm, but bumped to $11.9mm in March, and to $10.9mm in May (that drop in May was the million dollar drop Barbanel cites).
asking for a two million dollar gain
I don't see evidence of a slowing market in this history. Of course, the asking prices don't tell us much more than the attitude of the seller and agent, but -- so far -- this seller and this seller's agent are pretty bullish, as even a sale at $10mm in the next 4 months will gross a $2mm gain in a year. (Who knows if it will sell, of course.)
As always, StreetEasy is a good source for the details for any Manhattan coop or condo; 40 Bond Street info is here.
asking for the moon
Meanwhile at the Time Warner Center, one of those million dollar price drops was from $32mm to $29.995mm (it has just been dropped again, to $29.65mm) for a duplex (high floor, park views? you bet), the two original units of which were purchased for a combined $9.5mm in January and February 2004. I don't read a lot of market negativity into an asking price that is three times the 4 year oldpurchase price.
One other of those million dollar drops at Time Warner was from $20.5mm to $18.95mm for an apartment that closed for $8.9mm in March 2005 and was resold for $13mm a year ago. (As far as I can tell,the third million dollar drop was one part of the duplex offered, combined, for $29.65mm.)
Again, StreetEasy is your friend, with interesting building info for the two Time Warner towers here and here.
Again, not bashing Barbanel here. Just wondering about the specific "facts" offered to support a story line that don't quite do the trick. Though I would expect that an experienced reporter like Barbanel would ask about the sales history of the specific listings he uses to support his story line. Maybe next time....
© Sandy Mattingly 2008
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Apr. 10, 2008 - why a gag rule within REBNY about specific listings?
As a follow-up to yesterday's startling post (for readers and for me), end of an era for Manhattan Loft Guy / a new day dawns?, I can imagine a reason for a REBNY gag rule about the listings of other agents that may be in the interests of sellers, as well as several reasons in the interests of sellers' agents. In each case, I believe the rationales to be outmoded if not old-fashioned. But the rule is the rule.
I assume the rule predates blogging. It may even predate the rise of Manhattan real estate as a rabid spectator sport. It hearkens back to an era (and a mind set) in which agents actually did control information about a listing. They selling agent put it in the NY Times, or not; the selling agent offered to co-broker with agents bringing buyers, or not; the selling agent controlled that listing information to try to attract buyers for that listing (and keep the entire commission) or for other listings.
control the presentation
If you are the seller who has signed on for a high-end marketing plan, you may not be happy if your listing is also promoted in down-scale media such as cheap flyers or Craigs List. These choices should be between the seller and agent. Indeed, for very exclusive properties, the seller may insist that there be no media at all.
Keeping the exclusive selling agent as the exclusive source for marketing the listing makes it easier for the seller to control the marketing.
But there are probably ways to keep the seller in control in the (relatively few?) situations in which a seller wants less than The Broadest Possible Exposure without having a broad gag rule.
control the buyer flow
I believe that an equally strong rationale for a gag rule is that listing agents want to preserve or enhance their ability to exploit a listing for their own business purposes, apart from the interests of any particular seller. (After all, REBNY is a trade organization.) Firms may want to drive traffic to their websites, as opposed to websites of other firms or of listing aggregators such as Trulia or StreetEasy. Agents tend to view people interested in their listings as their prospects, with whom there is the possibility of a direct deal to sell one of those prospects the listing, or the possibility of helping those prospects buy someone else's listing.
One could argue that REBNY and its member firms are swimming against the tide in restricting (especially) Internet access to listings, as there's a history here. REBNY did not even have a rule requiring that firms share exclusive listing information and offer to co-broker with other firms until 6 or 7 years ago. The big push that REBNY made for "a single listings portal" bumped up against the refusal of prominent firms to permit their listings to be included -- even though the portal would simply drive prospects to the firms' websites.
(Note: firms that are also members of the Manhattan Association of Realtors can agree that their exclusive listings appear on each other's websites, driving buyer inquiries about those listings to those other MANAR firms; the theory is that the listing firms are more interested in broader exposure than they are in keeping those buyer prospects.)
One could also argue that the motivation of some agents to control the buyer flow (by selling them the exclusive or working with them to buy another listing) puts these agents at risk of violating NY State law on agency disclosure. Absent written consent, it is impossible to "represent" both sides of a deal; it is also impossible to be a fiduciary for a buyer looking at other listings at the same time as being a fiduciary of a seller when that buyer is interested in your listing agreement. (Some agents seem to believe that the NY State law requiring agency disclosure does not apply in Manhattan, when in fact it is the obligation to provide a certain disclosure document that does not automatically apply in Manhattan.)
But one could argue that these concerns are for the agent, his/her conscience, and for risk management analysis by his/her firm. (Note: these concerns are taken very seriously elsewhere in NY State and in the US generally.)
But but one could reasonably wonder about a business plan designed to drive buyer inquiries to the one person who canNOT represent their interests, since that person is the fiduciary of the seller.
difference between civilian comments and agent comments
The question of regulating or banning comments by other agents about a listing is is not really a First Amendment issue. It is a trade group issue. REBNY's rules were adopted under whatever process they have, and apply to REBNY members. Folks who don't like the rules either work to change them, or leave the organization. I can't leave the organization, yet I am unlikely to get much interest in changing the rule.
The rule does not apply to 'civilians' (non-members of REBNY). So NY Times reporters are free to "advertise" or "publicize" or "disseminate" information about a listing -- indeed they clearly are encouraged by the firms to do so because the firms feel it is in their interests and in the interests of their exclusive sellers. So editors, good folk and trolls at Curbed comment on listings pretty much every day, often in a way that firms and sellers hate (if you are familiar with the feature called That's Rather Hideous you know what I mean.) But REBNY can't do anything about that.
if content is a problem, deal with that
As I mentioned in yesterday's post, there are REBNY ethics rules that (reasonably, in my view) prohibit agent's from disparaging another agent or a listing, and from offering misleading comments or information about a listing. That standard seems -- to me -- to be sufficient protection against 'bad' comments.
As a practical matter, the gag rule does not prevent positive comments by agents, because people generally don't complain about positive comments. Instead, it forces people who'd like to provide fact-based commentary by reference to a specific listing to worry about being dragged into REBNY court. That is a 'problem' for the public that REBNY does not really care about, and a problem that conflicts with the 21st century world of multiple data sources, empowered consumers, blogs and the ethos of information-wants-to-be-free.
Just not (yet) relevant to residential real estate in the media capital of the world.
As a side note, was it NY Magazine that used to bring 3 agents to a listing and ask them what they thought about the property and the right price? I think so, but I did not find it on their website just now. Maybe they don't do it anymore, but I wonder what the REBNY powers thought of that publicity. I suspect that it was seen as legitimate use of old media, even if agents sometimes said 'this $1mm apartment should sell for $850k'.
ah well....
© Sandy Mattingly 2008
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Apr. 9, 2008 - end of an era for Manhattan Loft Guy / a new day dawns?
evolution, not revolution
As I look back out how this blog has evolved over the last 25 months, one of the most interesting (to me) things I have done is to put in context what is going on in a particular building or street -- what lofts have sold for (or not) and in what condition, compared to lofts that are now available for sale. Specific information that has been based on inter-firm data or public sources. I suspect that such posts have been of the most interest to you readers, as well.
In the Happy Talk world of Manhattan real estate promotion, I thought that these posts stood out. Based on feedback from readers, they seemed to be valuable.
But I won't be commenting on specific current listings in that way any more. Indeed, over the next several days I will be stripping out past content that talks about specific Manhattan loft listings newly available for sale, or just back on the market, or had a price change, or recent contracts, or upcoming open houses.
in brief
The short story is that an agent who believes that a post of mine that put in context a specific listing (comparing it to other sales or non-sales in the same building) "cost them a deal", which led to some conversations between that firm's Chief Operating Officer and mine, including reference to language in the uniform co-brokerage agreement that REBNY members all sign that arguably prohibits any REBNY agent from saying anything in public about anyone else's listing. I don't know the facts about any connection between my blog post and the buyer's decision, but it is not hard to see that a seller, an agent and a listing firm would be pretty upset about a lost deal.
Long time readers with good memories will remember I blogged about a complaining Angry Agent 15 months ago (Jan 16, 2007, please don't bite the blogger), which generated a short dialogue about whether it was permissible under REBNY's code of ethics for me to comment like that. I read my ethical obligations as permitting me to comment so long as I didn't do such bad things as be misleading or to denigrate the listing or the competing agent. Hence, I have tried in all my comments to be factual -- critical in the sense of analytical rather than in the sense of negative, while making connections between various strands of data. (Whether I have ever crossed the line in making a snarky comment or not, it has always been my intention to be critical-not-negative.) If that sounds sanctimonious to you, so be it -- but it is accurate.
I had checked the REBNY Code of Ethics way back when because I wanted to do things right, knowing that making any comments was both unconventional (at least within the industry) and potentially controversial. Indeed, I tried to find all the limitations that could apply to my blogging, but did not come across the REBNY co-brokerage agreement until now.
burning bridges is not a business plan
Much as I think that past MLG posts have been both useful for members of the public and accepted by some REBNY agents, this is a collaborative business. My sellers are not helped if agents are mad at me for talking about their listings and so won't bring their buyers to my listings. My buyers are not helped if I don't get calls returned trying to set appointments to see the listings of agents who are mad at me because of my blog.
Not to mention that my firm is not very excited about being penalized for my blog, potentially to include loss of co-brokerage within REBNY.
So I am going to stop doing that about current listings. And I am going to begin to strip from the archives comments about still pending listings, while (probably) replacing the old post with a standard comment about why What Was There is no longer there.
Of course there is a longer story to go with this (somewhat) brief recap. You can be sure that I will comment further on that in the days ahead, in my typically verbose way.
not the end of Rico (or of MLG)
While this will continue to be a distraction for me (especially in scrubbing the archives), I will continue to post and will -- over time -- figure out ways to try to be useful. I will write more about listings as they close (a somewhat dated view of The Market, but valid nonetheless) and will continue with posts that don't involve specific listings (such as my weekly review of new listings and closed sales by price and neighborhood, and inventory). It will be awkward at first, at least for me. But I will keep slogging (not a typo, btw). I hope you will stick around.
© Sandy Mattingly 2008
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Mar. 16, 2008 - coop boards behaving badly / 32 Gramercy Park South edition
you can't make this stuff up
Tip of the Manhattan Loft Guy hat to Gothamist for pointing to the NY Post article and one in the Daily News reporting that the coop board at 32 Gramercy Park South has sued an owner over holiday decorations. The articles are not crystal clear about exactly what the owner has been doing, but it appears that he decorates his door, his windows and the public hallway for various holidays (including Valentine's Day and the 4th of July).
The Post says that this coop's
house rules allow decorations only in the public hallway or in residents' windows with the consent of the co-op
Typically, house rules are boilerplate written in the 1970s and almost never re-read or changed, but I can't say if the windows restriction is common (curious coop owners may be surprised to see all the silly little rules in their house rules). Certainly, the public hallways restrictions are standard, though in many situations whatever works for the neighbors on a given floor is accepted by the coop -- particularly in lofts or even apartment buildings with only a few units per floor.
is your lawyer this tone-deaf?
Sometimes the lawyer-as-mouthpiece doesn't work so well. As quoted in the News:
"Rules are rules, that's part and parcel of living in a co-op," said Michelle Quinn, a lawyer for the co-op board. "If you want to put up holiday decorations, go live in a house somewhere."
Yup, rules are rules. And 'tacky' is in the eye of the beholder. But that is a weak justification for restricting an owner's decorations, particularly decorations in the apartment. (Perhaps Ms. Quinn had more reasonable things to say, which did not make it into print; perhaps not.)
Apparently, this building has a pretty strict aesthetic sense for what the neighbors can see. (Prohibiting 'stuff' in common areas that create fire hazards or inconvenience is commonplace.) I am curious whether shareholders will support the board on this expenditure of coop funds to start a lawsuit over window decorations.
© Sandy Mattingly 2008
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Dec. 13, 2007 - no loft FSBOs for the Holidays
NY Times.com revenue to suffer?
The NY Times real estate website has 677 “listings” for lofts in Manhattan between $1mm and $5mm. Not all of these are real, of course, as some are open listings for new developments posted by agents scamming for buyers, and some are likely to be ‘no longer available’ (either because they are in contract, have sold, or never existed).
But not one of these 677 is a for-sale-by-owner.
This result is very similar to what I found in July (where have all the loft FSBOs gone? nary a two on NYTimes.com), where I found exactly one FSBO for lofts between $900k and $4mm and reader Jess found another, out of nearly 700 “listings”.
I still don’t know why the loft market in Manhattan should be less inviting for FSBOs than the apartment market in Manhattan. Or maybe it is just the time of year that explains the result of zero.
© Sandy Mattingly 2007
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Sep. 25, 2007 - REBNY's paltry portal launches Friday (yawn)
not with a bang but a
whimper
It will have taken nearly a year
for the Real Estate Board of New York (REBNY) to bring out its
public portal for searching exclusive Manhattan rental and sales
listings by the time this thing is introduced on Friday. (THX to
Curbed for the reference to
The Real Deal’s article yesterday.)
As I recounted in the May 18 recap,
REBNY announced this thing a year ago as if all the Big Girls and
Big Boys in the Manhattan residential real estate sand box were on
board, then ran into trouble with the so-called 'small firms', then
ran into trouble from the Two Biggest Girls in the sand box
(Corcoran and PruDE), and now looks like it will launch with two
affiliates (Brown Harris and Halstead) and a few other
firms.
how lovely,
not
Here is the opportunity that has
been lost, perhaps irrevocably:
In concept, there would be none of
the phantom or open listings that plague NYTimes.com. Potentially,
this portal would have up-to-date links for 95+% of the apartments
really for sale in Manhattan – since REBNY member
firms probably have that large a portion of the for-sale
market.
In theory, buyers would want to
start a search here, rather than wade through the garbage on
NYTimes.com, then look to NYTimes.com for the for-sale-by-owners or
to take a chance on wasting times calling agents who offer vague
descriptions of apartments that are too good to be true (or who
offer the same vague descriptions of apartments as three other
firms offer about the same apartments).
Possibly, the public would begin to
appreciate that information provided by REBNY firms, and the
business practices of these firms, are “better” than the
information and business practices of non-REBNY firms. Over time,
consumers might look at the public web portal as The Best source
for information, and the easiest way to click through to the
individual REBNY firm websites for details about interesting
listings.
why can’t we all just get
along?
And what a cost:
Whatever the behind the scenes knife
work, if I were Diane Ramirez or Fred Peters I would be embarrassed
at not being able to deliver what had been grandly and prematurely
announced. If I am Pam Liebman or Dottie Herman I would not be
proud of myself, either.
If I were a consumer frustrated with
the phantom listings and evident low ethics of real estate firms as
demonstrated on NYTimes.com I would be unhappy with all the
bastards.
I don’t think you’ll hear much
champagne popping on Friday. I can only hope that this crippled
thing shows enough potential for other member firms (like mine!) to
come on board soon.
Don’t hold your
breath.
© Sandy Mattingly 2007
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Jul. 9, 2007 - where have all the loft FSBOs gone? nary a two on NYTimes.com
Manhattan loft FSBOs are very rare
One of the topics on my personal gotta-blog-about-that list is based on that NY Times article a month ago about how for-sale-by-owners (FSBOs) in Madison, Wisconsin achieved sales prices comparable to homes sold by real estate agents over the seven years of the study (One City’s Home Sellers Do Better on Their Own).
We just don’t have the data systems to do any kind of a similar study in Manhattan, but I was curious about how many FSBOs there are here, trying to sell their lofts without an agent to represent them. So I searched the closest thing we have to a public ‘Multiple Listing Service’, the NY Times web site, yesterday.
the loneliest number, as Nilsson knows
I got about 700 results for lofts anywhere in Manhattan for sale between $4mm and $900k, of which exactly one was a FSBO! (Now I am sure that many of the 700 or so listings presented by agents are phantom listings rather than exclusive listings of actual lofts actually for sale right now, but that is another story. And many of the lofts actually offered for sale are new developments.)
You would think that 700 is a high enough number to provide valid and useful data, but I can’t help but think that the number of Manhattan loft FSBOs is usually much higher than one.
one is not 13%
According to the June 8 NY Times article (the link is above) the statistics provided by the National Association of Realtors show that 13% of homes available for sale in the US in 2005 were offered by owners without agents. In the seven years of the Madison study, the FSBO website accounted for 14% of the sales in Madison (and about 20% of the listings).
5th floor SoHo walk-up for $1.6mm
That solitary FSBO from NYTimes.com, by the way, is shy about the address. It has a bunch of pictures, but no floor plan for its “1,400 sq ft” and no address. But it is up four flights of stairs and in a beautiful SoHo location. Check it out at http://realestate.nytimes.com/sales/detail/25-NY51E18D . Heck, tell them I sent you.
Maybe I will blog about Manhattan FSBOs some time (including my opinion about the characteristics of the most likely to succeed FSBOs), but I did not want to sit on my little survey result.
why lofts?
I will ponder whether there is anything about the loft market in Manhattan that may entice fewer people than in the Manhattan apartment market to go FSBO, but I don’t have any brainstorms on that issue (yet).
Just a weird data point, for now.
© Sandy Mattingly 2007
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Jun. 14, 2007 - recycling week / tragedy of the half-assed REBNY public web portal
quarter-assed portal??
I think this thing is a big deal (I blogged about it five times already, since it was announced in October).
I think this is a colossal failure by the REBNY leadership.
I am shocked (really shocked; not Claude Rains shocked) that REBNY started down this road (a worthwhile project) without assurances that all the Big Girls (and boys) would play.
I am mystified about the business judgments of PruDE and Corcoran (the biggest girls in the playground) to try to kill this thing by not participating (with their dominant positions of exclusive sales listings).
Manhattan residential real estate practices are still in the 20th century compared to America. The REBNY public portal could have drawn web eyeballs to a single place controlled by REBNY members (instead of by NY Times, or other “interlopers”). Without participation from Corcoran and PruDE, this thing simply cannot have the market relevance it needs.
Bah, humbug. A plague on both their houses.
© Sandy Mattingly 2007
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Jun. 11, 2007 - recycling week / that pesky 80/20 rule for coops
(I am still in France; you are still in Manhattan Loft
Guy's week of recycling.)
I find myself frequently referring
to this one from January 16 (IRS
rules for coops / beware the 80/20 rule), as I keep running into coop loft
listings in buildings that either (a) had very smart lawyers when
they started as coops, or (b) are skirting the IRS rules and
flirting with fiscal danger.
While careful lawyers and savvy
accountants have to know about this stuff, all prospective coop
buyers should understand the issues. And recognize the red
flags.
I will say it is more than a little
disappointing that agent listing descriptions are not more explicit
about these things. But that's for another post, I
guess....
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Jun. 4, 2007 - why cant I find all my feet? / measuring square feet with same rulers, different lines
This is yet another contribution to the age-old question for Manhattan loft (and apartment) buyers: why can’t I find all my feet?
DC attorney Benny Kass talks about the variability from measuring from “paint to paint” (interior walls) or from the centerlines of dividing walls.
He does not address the practice of including allocating some space from common areas to adjoining units, but it is clear from the article that he believes that to be misleading. Buyers, repeat after me: caveat emptor.
© Sandy Mattingly 2007
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May. 29, 2007 - advantages to the much-maligned coop ownership, vs. condos
getting rid of a bad neighbor is much easier in a coop
Another interesting bit in Sunday’s NY Times Real Estate Q + As section deals with one way in which coop boards have much more power than condo associations – dealing with seriously disruptive residents / shareholders.
Over the years, the co-op, a 64-unit building at Park Avenue and 87th Street, sued the Lapiduses a number of times. They were required to pay $170,000 to the co-op for maintenance, late fees and assessments and more than $400,000 in fees to the co-op’s lawyers.
The co-op also sued the couple over their air-conditioning system, accusing them of replacing the existing equipment with a water-cooled system connected to the building’s water supply. The co-op said the new system leaked and damaged the apartment below.
At a special meeting in December 2004, the co-op board voted unanimously to terminate the Lapiduses’ propriety lease. In accordance with the co-op’s governing documents, a special shareholder vote was required to ratify the board’s action. The court decision noted that the Lapiduses had threatened to sue any shareholder who voted to evict them, but after the board advised the shareholders that the co-op would assume responsibility for any judgments resulting from such litigation, 98 percent of the building’s shares were voted in the board’s favor.
This coop is one of the tony Park Avenue coops, 1050 Park Avenue, a long-established coop that requires that buyers finance no more than 50% of their purchase price. (I don’t know this particular building’s standards, but many “50% coops” require that the purchasers have a multiple of the purchase price in liquid assets following the purchase. So the purchasers-in-contract of #13D, which was asking $2.695mm [and $2.830/mo] for a Classic Six with 1,850 sq ft] may have to have upwards of $5.4mm or $7.8mm in the bank – in addition to other significant wealth – to qualify to purchase here.) The point being that the shareholders at 1050 Park Avenue who were so upset at their troublesome neighbors probably thought they were safe from The Wrong Kind Of People.
This was certainly not a simple process, with years of aggravation, then a board vote, then a special shareholder vote, but the court agreed that the coop had the ability to use its best judgment for when a shareholder should be ‘voted off the island’ (not a quote from the court!).
In contrast, the process by which a condominium deals with an abusive owner / resident is far more cumbersome. Since each condo owner owns the real property within its four walls, ceiling and floor, the path to expulsion requires that the neighbors establish that the offending owner is a “nuisance” under the law – with no presumption similar to the business judgment rule that protects coop boards in similar situations. Then the condo association has to evict the offending condo owner in landlord – tenant court (a venue notoriously disposed to favoring “tenants”).
coop board power is limited by shareholder assent
Most coops require a super-majority of shareholders voting to expel an offensive shareholder, which seems a reasonable limit on potential abuse of power by a coop board dealing irritating shareholders. (This coop got 98% of the shareholders to approve the expulsion; my guess is the offending shareholders held 2%.)
In a world in which many people tout the benefits of condo ownership vs. coop ownership, the power to deal with offensive shareholders is a significant way in which coops can be better than condos.
I blogged about a war between a condo association and one unit owner in January (un-neighborly neighbors / the dynamics of dysfunction), in a situation in which the condo was not even trying to evict the owner – just get him to stop harassing the board, the managing agent and the condo’s lawyers. A coop might have been able to get rid of that guy.
Is anyone surprised that the offending shareholder is a lawyer?
© Sandy Mattingly 2007
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on matters of interest to Manhattan coop or condo loft apartment dwellers, buyers, sellers, and others, especially about New York City real estate
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