Aug. 26, 2007 - Change in Management Companies - What to Expect
Last week in the mail were notices from the Board of Directors stating that WSPS will be the new management company for the Townhomes at Red Hawk HOA effective September 1, 2007. A Vantage Properties has begun receiving calls and e-mails from homeowners with questions about this change, record transfer, and payment history.
- Payment history - After the close of business on August 31, 2007, A Vantage Properties will print out statements showing current balances for each property within the community. These statements will show all payments received as of the close of business on the 31st, any credits, and any balances due. WSPS will also receive payment arrangement information as well as information on those accounts that are in collections with the attorney.
- Transfer of Records - A Vantage Properties has been supplying WSPS with community information for the last several weeks. This will assist them until they receive the entire records for the community the first week of September. They will not only be receiving all of the paper records that A Vantage Properties has, they will also receive copies of all the electronic records that A Vantage Properties has. These records include property files, e-mails, bills, etc. A Vantage Properties has attempted to keep all records that we've received for the last two years in electronic format to make it easier for an owner to request files per the Records Retention and Inspection Policy. Records that A Vantage Proprties does not have include those meetings and workshops that were held by the Board of Directors which A Vantage Properties were not notified or present for.
- Paylease Payments - Effective September, 1, 2007, A Vantage Properties will instruct Paylease to no longer accept HOA payments for The Townhomes at Red Hawk. According to the letter from WSPS, if an owner would like to set up EFT's between WSPS and their bank account, they must contact WSPS for the required paperwork.
- Payment Delivery - It appears from the letter forwarded by WSPS that all payments must be forwarded to their mailing address and not the seperate address for The Townhomes at Red Hawk. Please ensure that all payments are mailed in time to reach WSPS as you won't be able to run to the UPS Store at 6pm on the 10th to ensure your payment is received and credited as of the 10th.
A Vantage Properties has enjoyed working with the Townhomes at Red Hawk over the last 3 years. We will be available to the homeowners if there are any questions during this switch as we want to make it as easy for you, the homeowner, as possible.
Please remember, that A Vantage Properties is available for any of your single family property management and leasing needs if you decide that you would like to lease your property within the Townhomes at Red Hawk.
Thank you - Wendy Frenzel, President - A Vantage Properties
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