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Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!

Dec. 20, 2007
Categorized in: News
Starred by: 3 Members

The Blogosphere sure ain't the Daily Planet! What ever happened to plain old fashioned fact checking?

There has been a lot of discussion about generational disparities in the real estate industry. I am a Boomer and I envy GenX and GenY their inbred computer skillset. I pay close attention and I listen and learn. However, sometimes when they  "speak" I wince!

I winced painfully when one of the industry's brightest young blog stars made a huge gaffe this moning. Reflecting upon Saul Klein's ascendancy as new CEO of Point2 Technologies, he said:

"In the three years that I’ve been watching InternetCrusade, I’m yet to see them do something that tells me they want to be on the leading edge."

Excuse me?

I understand that Dustin Luther is young and that he is not a REALTOR. and that he has not been around long. However, there is a history about real estate and the Internet, it has its own Book of Genesis, and it starts with Saul Klein!

I am not young and I have been a REALTOR for 22 years years. I have watched InternetCrusade for 12 years. SAUL KLEIN put the FIRST real estate listings on the Internet! Together with his partners Mike Barnett and John Reilly, the InternetCrusaders, aka The Three Amigos, developed

  • The FIRST customizable web template (personalized web portal, not the Realtor.com resume page).
  • The FIRST online communities ... RealTalk and other communities with tens of thousands of subscribers.
  • The FIRST approved automated purchase of extended domain names ... and InternetCrusade protected EVERY real estate association's name by arranging for NAR to purchase the domain names.
  • The FIRST Web 2.0 application, the Community Bulletin Board, (a blog). It was developed 10 years before most real estate agents were blogging.

Is that leading edge enough for you Dustin?

Insofar as the blogs are concerned, your comment, " ... lack the features needed to attract real estate professionals or consumers," has never been accurate. How on earth can you make a blanket statement without a hands-on experience there? I think it's time you played on the RealTownBlog platform so that you can speak with the benefit of experience and not just third-hand speculation. Let's have some fun there ... I'll share some more history lessons along the way, Jummy, er, Dustin.


 

User Comments

2. RE: Rule #1 in Blogging - Check Your Facts<br>Or Lose Valuable Credibility Among Your Peers!

Dec. 21, 2007

(NOTE FROM FRAN: Sharing some thoughts here from the RealTalk community platform.)

Fran,  I see this happen more and more with writers.  Over a year ago, I corrected another well-known and respected blogger from the Seattle area, Ardell DellaLoggia, who was commenting about Allan Dalton and the Realtor.com senior management team and how they had done little for the company in the 2 years that they had been on board.  I wrote on her ActiveRain blog that if she had done her research, on and off line, she would have learned and wrote that Allan and most of the team had been in place since October 2002 (not 2 years) and that they had made vast improvements for all Realtors and in all aspects of what Realtor.com is today - including the hiring of Dustin Luther.  Instead she discredited them publicly because she was not informed enough to be writing on such a topic - a HUGE MISTAKE - and then did not want to admit her error after our exchanges of providing her new information, instead blaming a date on an online e ntry instead of RESEARCHING and reading the content, attempting to then sweep the error under futile recovery efforts.  This superficial authoring and mistake in disseminating incorrect information or commentary can be very damaging to both writers and their subjects. Writers should only provide commentary about that which they know or have factual information on from reliable sources.  And, if erroneous remarks are made, it is crucial to acknowledge and apologize to the readership for the error.  It's called Responsible Journalism.  I appreciate that you have raised this extremely important issue, Fran, in light of so many in our industry engaging in blogging and writing in general.  By the way, Ardell has since written very favorably about Allan Dalton and the Realtor.com team since then, embracing their ideas and presence.

I have met Dustin - a great guy - and know that he is extremely well respected in the Seattle area for his knowledge and blogging abilities.  He has been a speaker at the Inman Conference.  The remarks offered by Dustin on Saul were irresponsible and Saul deserves better.  Dustin's job entails Managing the Realtor.com Blog.  He accepted this role and responsibility and should have ample time allotted for research before writing on any topic. This is Writing 201.  This has been one of the factors delaying my personal blog for 2 years, in that my time constraints in writing and researching, along with my sense of commitment and responsibility to any readership on such a project has been a bit daunting in conjunction with fulfilling the needs of my real estate clients who have my fiduciary.  I need to be a Realtor first and yet I enjoy the interaction with blogs and writing in general.  I'm just now getting to a point w here I will soon commit to a personal blog and will engage the responsibility and research that accompanies this undertaking. 

Have a great Holiday, everyone!

Becky Boomsma
Coldwell Banker - Franklin Lakes, NJ
201-286-6097, cell phone
Becky@BeckyBoomsma.com
www.BeckyBoomsma.com

3. RE: Rule #1 in Blogging - Check Your Facts<br>Or Lose Valuable Credibility Among Your Peers!

Written by: Maureen McCabe
Dec. 21, 2007
Becky said:

"Dustin's job entails Managing the Realtor.com Blog.  He accepted this role and responsibility and should have ample time allotted for research before writing on any topic."

Wouldn't that be Dustin's former job?  Or is he finishing up that job?  I know he gave notice... I kind of thought the fact that he is able to write more freely, had to do with moving on  from Move.com

The blog he's posting on isn't a Realtor.com blog or Move.com or even Rain City Guide.

gosh I hope I have my facts straight...

4. RE: Rule #1 in Blogging - Check Your Facts<br>Or Lose Valuable Credibility Among Your Peers!

Written by: Maureen McCabe
Dec. 22, 2007

December 7, 2007 was Dustin's last day at Move.com

"About an hour ago I walked out of Move’s offices for the last time as an employee. For those of you who’ve been around RCG for a while, you’ll remember that I took a position as Director of Consumer Innovations at Move with great enthusiasm back in April of 2006. "

I think Dustin's post about Saul just  shared Dustin's opinion that RealTown blogs are not great.  Dustin's opinion  not a fact.  The results from the changes in late September should show shortly and I think RT blogs will get more respect...

 




5. RE: Rule #1 in Blogging - Check Your Facts<br>Or Lose Valuable Credibility Among Your Peers!

Written by: Dustin
Dec. 22, 2007
Frances: 

You didn't answer on 4realz, so I doubt you'll answer here, but what facts did I miss?   You're making some pretty strong accusations that are way off-base. 

Rule #1 in blogging states that you should correct the post (as I did when I messed up your title) or, at a minimum, apologize.

6. RE: Rule #1 in Blogging - Check Your Facts<br>Or Lose Valuable Credibility Among Your Peers!

Dec. 22, 2007

Dustin, 

Yesterday was a very busy day in many areas. I am disinclined to shoot from the hip with a scatterbrained response to your comment. That's the approach that got you into trouble on your blog in the first place. 

There is some rich history concerning the evolution of the Web in the real estate industry, and I will endeavor to share it in a thoughtful way. I am sorry if your feelings are hurt, but I am grateful for the opportunity to frame it in an historical perspective, starting today.

I had quite a list of tasks on yesterday's "to do" list, including a festive holiday gathering at the office where I now hang a real estate license. Responding to Dustin Luther was not at the top of my "to do" list yesterday.

Rule #1 in blogging does not require an immediacy that would see me abandon all of my other responsibilities and personal time. I will approach that task shortly after I have some morning coffee and breakfast.

I am a little confused about the word "accusation" insofar as my blog post does not refer to malicious misdeeds; it simply references a slipshod, haphazard, and sloppy presentation of a major crossroads involving two powerhouse companies in the real estate industry.

"If men could learn from history, what lessons it might teach us! But passion and party blind our eyes, and the light which experience gives us is a lantern on the stern which shines only on the waves behind." -- Samuel Taylor Coleridge

7. RE: Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!

Written by: Dustin
Dec. 23, 2007
Let's start with the title:  "Check Your Facts Or Lose Valuable Credibility Among Your Peers".

You accuse me of not checking my facts and spread that lie on the RealTown email list, but NEVER even attempt to defend your accusation when it was made clear to you I didn't get ONE fact wrong in my original post.  

The fact that you can't defend your accusations in any meaningful way (or correct your post to apologize for being so wrong) means that your credibility is gone in my eyes.

8. RE: Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!

Dec. 23, 2007

Dustin,

Here you go again! And now you are publicly accusing me of lying? Are you kidding? A lie is a deliberate statement that is untrue. Your comment is approaching slander.

You have NOT checked your facts and you have not been to RealTown, obviously, where there is current and evolving cutting edge tech in blogs, community development, and profile pages, single sign-on tech with federated partners, and much more.

There is cutting edge use of advanced communication devices that reaches and services tens of thousands of community members in numerous venues. Today's article was not written for you ... it was written for a larger audience and for some reason you CHOOSE to ignore the big picture.

I stand by every single word I said, with continued good wishes for a happy holiday for you and your family. I suggest that you take a walk and take some very deep breaths. Treat this like an intelligent dialogue ...  not an attack.

You are welcome to call me if you would like to discuss. My cell # is 484-554-6001.

9. RE: Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!

Dec. 23, 2007

I wrote an article today in RealTown that references Saul Klein and his contributions to the real estate industry, in terms of technology and social capital and trust. It is pertinent information in the context of this blog post and in the comments that follow.

http://tinyurl.com/2n7jhp

10. RE: Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!

Written by: Jay Thompson
Dec. 23, 2007
Dustin Luther has lost zero credibility in my eyes for his supposed lack of fact checking.

I find it ironic Fran that you accuse Dustin of not fact checking, then you "share some thoughts" from a RealTown comment that remarked (quite incorrectly) that Dustin is still at Move.com.

You implore Dustin to "check his facts" then put that comment here?

I don't get it.

As for saying someone did not check their facts,and then following that with saying you didn't accuse but "simply reference a slipshod, haphazard, and sloppy presentation" IS an accusation, plain and simple. Tap dance around that all you'd like -- that makes YOU lose valuable credibility among your peers.

By the way Becky, Dustin isn't just "extremely well respected in the Seattle area for his knowledge and blogging abilities", he's extremely well respected across the country. And his job  doesn't "entail Managing the Realtor.com Blog". Perhaps YOU should check your own facts before publicly calling someone else irresponsible.

11. RE: Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!

Dec. 23, 2007

Jay,

When I moved a comment from one venue to another there was no intent to suggest that Dustin was still at Move ... you can hardly expect that everyone in the rank and file in the real estate industry is watching Dustin's every move. I did not edit the comment, I merely shared it.

My problem with your use of the word "accuse" is the tenor of the word and the fact that it is generally associated with intentional wrongdoing.

If there is some confusion in the ranks about Dustin's job responsibilities at his former place of employment, you have done nothing to shed light on what those responsibilities were. It is helpful to clarify the facts when you see a mistake, and better form than admonish and run.

I'm not altogether clear about the scope of his responsibilities at Move ... I have never seen a job description ... and therefore I have no way to assess his performance or his contribution to the real estate Web community in that position.

I think that Becky made some very salient points in a post that was reasonable, fair, and issued with a large measure of dignity and respect. She is a class act. Consistently.

Best wishes for a wonderful holiday. 

12. RE: Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!

Dec. 23, 2007

Gone Fishing for Christmas. Will return after that! Any anger, vitriole, or nonsense deposited here in the meantime will just have to wait and simmer until I get back.

;-)

Happy Holiday!

13. RE: Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!

Written by: Jay Thompson
Dec. 23, 2007
Accuse: To charge with a shortcoming or error.

I don't see anything in the definition of the word accuse that associates it with intentional wrongdoing.  I guess you and I just have different definitions of the word.

Fine. You wrote a post in which you said Dustin did not "check his facts" (form the title) and was "a huge gaffe" (from the body) and said his work was, "slipshod, haphazard, and sloppy presentation" (from your comments). You imply (from the title) that he has lost credibility.

If you chose not to associate those words with "accuse", well, whatever. Pick any word you'd like. But they are very strong words, regardless of how you chose to label them.

The irony in your sharing that particular comment is it contained factual error. That you chose to share that in a post where you..... say.... someone isn't checking fact is ironic, by any definition of that word.

I don't know what Dustin did at Move either. I also don't see how it matters, at all, to this conversation. So pardon my poor form in "admonishing and running". (note though that I haven't run anywhere. I'm actually pretty easy to find on the Internet.)

I don't need to know Dustin's job description for his former position to know his contribution to the real estate web community. He'd contributed volumes long before he went to work at Move. In my opinion, he is being unfairly attacked. He's more than capable of sticking up for himself, I'm certainly not here to do that. I'm just voicing my opinion, that is all.

I don't know Becky from anything other than the comment you copied here. I'm sure she is a fine person. But her comment does contain glaring factual errors and she... well, accuses is a bad word I guess.... she says Dustin's remarks were "irresponsible". I'm not real sure how much dignity and respect that holds.

I don't see Dustin's remarks as anything remotely resembling irresponsibility. Becky apparently does. We'll leave it as a difference in opinion as well.

Best to you and yours this holiday season.

Does this blog platform have a "subscribe to comments" feature?


14. RE: Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!

Written by: Becky Boomsma
Jan. 3, 2008

Jay and Maureen,

Thank you for  letting us know that Dustin is no longer with Move.com, as of Dec. 7th.  I was busy getting contract negotiations finalized and inspections completed and then was out ill, and then Christmas came...so I did not have my finger on the pulse of Dustin's moves over the last few weeks, or the blogs, which I apologize for.  I did know that he was still employed by Move.com in early December.  When I met Dustin in August and spoke with him, he did tell me that his responsibilities at Move.com entailed overseeing the blogs, so it was my assumption that managing and overseeing were one and the same - my interpretation.  He had only left this position days earlier, not a significant time frame of months or years.  Moreover, his position or employer has nothing to do with the point  I was making  with regard to responsible journalism .  That being, to take extra care to ensure that what you are writing is not so far off track and incorrect that it is damaging or disrespectful  to the person and then ultimately damaging for you, the writer.   It is important in purpose that we try to find the good in as much as we can, and try to right the wrongs when we see them...that we try to help each other become better, particularly for the benefit of all.  Thus, the purpose for my remarks.  I like Dustin and I wish him well in his endeavors.  He's been a valuable contributor to our blogs.  I wish everyone a healthful, peaceful, and prosperous New Year and the will to contribute to the common good.

 

15. RE: Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!

Written by: Maureen McCabe
Jan. 7, 2008

Becky,

Dustin Twittered that he'd given notice in late November.  Not that we  have to read everyone's blogs / microblogs / social networking profiles before having an opinion about a person. I appreciate your opinions on what Dustin should or should not know because of his stint with Move.com   It's not a fact, just Becky Boomsma's opinion of what Dustin Luther should know about responsible journalism. 

Your excuses for not knowing of his change in employment  because it was the holidays / and or busy with real estate are odd though.  We assume the person we know is in the same position they were the last time we met them, knew them, heard about them, read about them.  No excuses for our understanding of who a person is are really necessary.  I am not picking on your not knowing or caring where Dustin was employed in late December 2007 when Frances got your opinion off  RealTalk and shared it with readers via a comment on her blog.  Sorry.

I am picking on Frances for reposting misinformation about Dustin in the comment thread of a post titled "Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!"  I just could not resist pointing out Frances reposted an opinion she got off RealTalk with incorrect facts.  With another title on the post I would have just moved along and not left a comment here. I love the title...

Dustin posted about his opinions about Saul Klein and Internet Crusade.  Frances chose to challenge those opinions as facts and chide Dustin for not having his facts straight.    Personally I am still waiting for Frances to return to Jay's NAR Wisdom blog where she came in braying and blustering about that blog and promised to come back and respond... in October???  

16. RE: Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!

Jan. 7, 2008

So DL Twittered the big news, huh? To a vast audience of a hundred or so people. Silly.  Here's my tweet response:

http://tinyurl.com/2vzzp5

You can find me on numerous blogs and the article platform of RealTown ... I have made a very conscious choice to spend most of my time on platforms where there is fertile ground for serious thought ... not address every bit of silly conjecture and speculation and rumor mongering in the RE net. I will leave that playground to others who seem to enjoy it more than I do.

I think that if you will take a look at today's news and RISMedia's assessement of tech innovation at RealTown, it will put to rest silly notions put forward by persons with less experience and tech savvy. http://tinyurl.com/33g3td

Then again, perhaps not. Enjoy your day doing whatever it is that rocks your boat!

17. RE: Rule #1 in Blogging - Check Your Facts Or Lose Valuable Credibility Among Your Peers!

Written by: Becky Boomsma
Jan. 12, 2008

Maureen,

I believe you have totally missed the point of my remarks, which is unfortunate, as I received numerous comments agreeing with my thoughts and opinion and thanking me for elaborating on a subject that has needed attention.  However, I'm okay with that, as sometimes people just don't get, no matter how you try to explain it.  I don't feel a need, nor do I have the time to read everyone's blogs or remarks each day and I don't feel any need to offer excuses to you or anyone  for such, so that was simply your interpretation.  I clarified my posiiton earlier in this post and do not feel a need to comment any further, regardless of how much you prefer to rant.  It's time for you to move along. Thank you.

 

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