• Property will be photographed
• Property will be advertised on a multitude of the most actively visited websites including but not limited to 2Baileys.com and pacrossroads.com
• Rental listing will be placed on MLS (no additional charge for co-broke)
• Lockbox will be placed on property for other agents to showings. All showings automatically recorded through Showing Desk.

Tenant services:

• Answer phone calls and email inquires about vacancies
• Show vacant properties to potential tenants
• Accept rental applications
• Run compilation (3 bureaus) credit report, employment verification and rental history check on all potential tenants
• Screen rental applications for inconsistencies
• Accept initial rents and deposits
• Sign and explain the rental agreement to tenant
• Sign property condition checklist during move in with tenant
• Give required disclosure forms

Consultations services to rental owner:

• Comparative rental market analysis
• Provide owners tasks to convert property to rental legally
• Provide owners with consultation during lease and Rent to Own offers

Online web portal for owners:

• Allows you to Update personal and property information
• View multiple financial documents for your rental properties
  • Various Association Forms
  • Various Township Forms
  • Hit counts (number of potential renters/buyers looking at your home)
  • View important information about community by laws
  • and much more
• View work orders
• Update banking and direct deposit information

Property turnover:

• Negotiate new lease with tenant to re-rent
• Sign property condition checklist during move out with tenant
• Provide owner with estimate of “rent ready”

Rent collection:

• Collect rents when due
• Promote and establish auto draft and electronic payment accounts
• Sign and send rent receipts
• Maintain rent-collection records
• Collect late rents and charges
• Prepare late rent notices
• Serve late rent, pay or quit, and unlawful detainer notices
• Serve rent increase and tenancy termination notices
• Deposit rent collections in bank

Maintenance:

• Conduct quarterly drive-by inspections
• Provide monthly report of maintenance, repairs, and utility expenses to owner
• Give rental violation notices when applicable
• Order the cleaning of hallways and entryways and other common areas
• Replace light bulbs in common areas  
• Order the cleaning of stairs, decks, patios, façades and sidewalks
• Order the cleaning of garage oils on pavement
• Order the cleaning of garbage and debris on grounds

Repairs:

• Accept tenant complaints and repair requests
• Inform Owner of maintenance and repair needs
• Categorize and maintain written log of tenant complaints
• Any repair completed by ourselves or by the home warranty company is included in monthly rent
• Any remodeling or major repair supervision is not included in the monthly maintenance fee

Other Responsibilities:

• Provide his/her phone number to tenants as an emergency contact number. Within reason, Manager should be able to respond at any time to an emergency.
• Meet or call Owner weekly (or monthly) to consult on the job priorities and give updated reports on status of residents and management priorities
• Submit weekly/monthly time sheets to owner detailing activities, materials purchased and receipts