Friday, October 17, 2008 - How to Post to RealTalk
Here at RealTown we’ve been seeing a lot of buzz about the community platform, and there seems to be a little confusion about posting, and the difference between the web-based platform vs e-mail. Well, I’m going to try and clear all that up ;)
Let me start by saying we did change the look of RealTown.com recently, but we really didn’t change the community platform at all, so if you weren’t confused three weeks ago, then you probably don’t need to be confused now… just keep doing what you’ve been doing and you’ll be just fine!
If you ever browse the web platform, it’s a good idea to go to http://RealTown.com and make sure the site remembers you. You can accomplish this by clicking the ‘Remember Me’ checkbox from the login screen before submitting.
There are two ways to participate. You can choose to use just one method (just the web interface OR just e-mail) or a combination of both.
Via E-Mail…
Most people who have been RealTalkers for years and years prefer this method simply because it is how they are used to participating on RealTalk. If you ever want to send a message to RealTalk, simply send an e-mail to RealTalk@RealTown.com. Fill out an appropriate subject line, type out your message and hit ‘Send’. It’s that easy.
If you are reading a message you received from RealTalk, and you’d like to reply to it, simply click the ‘Reply to Community’ link at the bottom of that message. This will open up a preaddressed e-mail, with the subject line already filled in. Don’t mess with the subject line unless you want to start a brand new thread. That subject line is important to keep the conversation threaded together. Just type out your response and hit ‘Send’.
Keep in mind that if you send an e-mail to the community it won’t be posted immediately, it will be moderated. Moderating is something we do MOSTLY to keep spam, auto-responders, and undeliverable messages from finding their way into your inbox. If we didn’t moderate our communities, about half the messages you receive would be junk, and no one wants that ;)
Via the Web…
If you are subscribed to receive e-mails from any of our communities, you can click the subject line of any one of these messages to be automatically brought to that thread on the web. A thread is the ENTIRE conversation—everything with that one subject line. These threads are ordered chronologically.
From your inbox, you can simply click the ‘View/Reply on the Web’ link to be taken to the threaded conversation you are reading. Once you are viewing that thread on the RealTown website, simply click the ‘Reply’ link when you are ready to post. Type in your message and click ‘Submit’. Since you posted from the web, your post will display immediately. We post things from the web immediately because we know you aren’t spam.
If you don’t have a RealTalk e-mail in front of you, and you want to post to the community (or start a new thread), just go to http://RealTown.com and login (if this is your personal computer, it’s probably a good idea to check the ‘Remember me’ box on the login screen). Once logged in click the ‘Community’ button at the top of the screen. Select the community you wish to post to from the ‘Select a Community’ drop down menu, then click ‘Create New Discussion’. Fill out your subject line and select a category. If you aren’t sure which category to choose, leave it blank and our moderators will take care of that for you. Fill out your message and click ‘Submit’. You are all done ;)
I hope this clears up at least a little confusion, but if you have questions, please reply to this post, or even contact me directly. I’ll be posting more tips shortly. Thanks guys, have fun!
Questions? Comments? Concerns? E-Mail our Customer Service Team at CustomerService@RealTown.com
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