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Kirkland, Washington

ARDELL DellaLoggia On Seattle Real Estate including Kirkland, Bellevue, Redmond, Green Lake and most areas around Lake Washington North of Downtown Seattle. Phone: 206-910-1000 - Mailto:Ardell@RainCityGuide.com

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Negotiating Commissions

Sep. 3, 2006

There's an overwhelming feeling of satisfaction when everyone moves away from the negotiating table, shaking hands and saying, "That sounds fair enough."

I was reading an article written by Greg Swann over at Bloodhound Blog the other day, in which he relates a recent experience where the builder offered him an 8% commission.  He took it, kept 2% of it for the "fair value of his client services" and gave the remaining 6% to his buyer client.

Contrary to popular belief that there is no way to determine what is "fair" and what is not "fair",  I find the point of fair to be "fairly obvious".  For many years the concept of "win-win" has been touted as the primary goal of negotiations.  However, many will turn that thinking into "throwing someone a bone" to make them "feel like they won something". 

There's a huge difference between striking a fair bargain and creating a win-win scenario.  Quite some time ago, my partner Kim and I tried to establish an entire company based on the concept of no carved in stone ideas of what we, or any of our agents, would charge our clients.  We wanted everyone to do as we did, and as Greg did above, and know the fair point for each case.  But apparently it is not very easy for most people to be offered 8% and only keep a quarter of that, because it is the fair and right thing to do.

That is why I fight against the word "discount".  Agents could only understand that they might have to "discount" to get someone's business.  But they couldn't get their brain around the concept of determining a fair value for their services

They would say, "You mean I am supposed to give something back if the amount offered is more than I think it should be, without being asked to do that?"  We would talk and talk, but most could not understand the concept, of not taking all they could possibly get.

Some think I am as crazy as Diogenes to be holding out for both clients and agents, who understand the point of fairness.  To be wandering in the dark with a lamp looking for not one, but many, honest men.  Stories like Greg's give me hope.  Every day, as I strike one fair bargain after another with clients, I prove the point that "fair enough" is an achievable concept.

Now if I could just find a dozen or so agents, close enough geographically to be my peers in this quest, the battle will not have been "won", but at least started, and moving in the right direction.  Those I find like me; have companies like ours.  Setting up shop as a "Mom and Pop" or a one man show. 

It is time for us to set up a company together, where all involved are of like mindedness.  To break away from the status quo that says "Take as much as you can possibly get, for as long as it lasts". 

There may be "a sucker born every minute", but all it will take to turn a "sucker"  into a man who gets a fair shake, is the rest of the world being willing to give him a fair shake.

What I Wouldn't Give for a Night at Frank's!

Jul. 15, 2006

vacation rental home #18598 picture 1

I almost fell over when I saw this! over at Grow A Brain. Anyone else interested in chipping in for a night at Frank's house (Frank Sinatra, that is)...email me!  This is the piano shaped pool.  Cost is $2,150 a NIGHT!  Too steep for me, but it sleeps eight.  Any takers if we split the tab?


 

The Music Expert is NOT Ardell, but Kim Harris

Jul. 15, 2006

Now that I have started a Guess That Album Cover Contest, I need to point out that I am clearly NOT the one selecting these covers.  My partner, Kim Harris, is the original founder of Easy Street Records.  The two remaining stores are owned by his Stepson from his 23 year, now defunct, marriage, Matt.

From his early days at the store on Bel Red Road in Bellevue, he assisted with the origin of Queensryche, originally started by a fellow and his brother from Redmond High School who hung out at the store.  Kim spent many years managing that band and others, mostly heavy metal, and interacting with some now very famous groups of that era in large venue, multi-band, concerts. 

He also taught "The History of Rock and Roll" at The University of Washington (U-Dub) and knows just about everything there is to know, backward (from Muddy Waters and the like) and forward on that topic, as well as many other music topics.

He picks the covers for the contest...just giving credit where credit is due...he is also my Broker, my real estate partner and my "life" partner.  We may get married some day...or not.  Jury's still out on that one :-)  We were both married for a very long time, he twice and me once, so we're not rushing back into marriage at this point.  Many in our industry know that his ex-wife (a local Realtor)  married his brother...by my Italian "standards" a bit sacrilegious :-) LOL.

All of our clients enjoy our "team" concept ,and we are pretty much inseparable from morning till night.  Some clients are surprised at first that I have a "partner", so I thought it would be a good idea to mention him in my blog so people aren't as surprised when they first meet he and I together.

The new Guess that Album is a bit tougher than the first.  I'll add more clues if it goes more than a few days with no guesses.  There is a huge clue in the photo itself BTW. 

 


 

 

Walking the Neighborhood

Jul. 15, 2006

A client and I spent the evening from 7 p.m. to almost 10 going to and walking around a neighborhood with fabulous views that is still reasonably priced here on the Eastside.  If you know a neighborhood where you might like to live, but there is nothing for sale, or nothing for sale that interests you, it may be a good idea to walk the neighborhood and write down the homes you would be interested in buying.

It was a lovely evening, good exercise, and I now have a list of homes to target to find the people who may be interested in selling.  Wish us luck!  Of course I can't tell you the neighborhood until we find the house for the client.  But this is another way to find your Dream Home if it just isn't for sale at the moment.

And of course, the photo is the New Guess That Album Cover

Update - King County Stats

Jul. 14, 2006

Ardell_kcmap.gif

Yesterday someone asked that I update the stats from THIS POST

Since we are past the year half mark, I will call OVERSUPPLY, any category with

 more FOR SALE than STI + PENDING + SOLD YTD.

 


 

OVER FIVE MILLION - 42 FOR SALE - 0 STI - 3 PENDING - 8 SOLD YTD (OVERSUPPLY)

$4M TO $5M - 23 FOR SALE - 2 STI - 5 PENDING - **8 SOLD YTD (OVERSUPPLY)

$3M TO $4M - 67 FOR SALE - 2 STI - 10 PENDING - 22 SOLD (OVERSUPPLY)

$2M TO $3M - 183 FOR SALE - 17 STI - 22 PENDING - 87 SOLD (OVERSUPPLY)

$1.75M  to $2M - 115 FOR SALE - 11 STI - 34 PENDING - 86 SOLD YTD

$1.5m TO $1.75m - *176 FOR SALE - 15 STI - 37 PENDING - 106 SOLD YTD (OVERSUPPLY)

$1.25M TO $1.5M - 247 FOR SALE - 20 STI - 68 PENDING - 216 SOLD YTD

$1.1M TO $1.25M - 189 FOR SALE - 11 STI - 54 PENDING - 187 SOLD YTD

$1M TO $1.1M - 101 FOR SALE - 9 STI - 33 PENDING - 100 SOLD YTD

 


 

Based on my observations of actual homes on market, I think the OVERSUPPLY in the $1.5 million to $1.75 million is being created simply because some people who should be in the category below $1.25M to $1.50M) are overpriced, which is throwing off the stats.  If you add these two categories together there is *No "real" OVERSUPPLY under $2 Million. 

That is the true purpose of running stats in this manner.  We can see from these stats, that some owners priced at $1.5 or slightly higher need to reduce their prices below $1.5 for the market to be entirely in balance under $2 million.

At the very high end you will always have more sellers than buyers, because over a certain price people will prefer to buy tear downs and build their own homes, before buying someone else's $Five Million Dollar home.  Same as new car vs. used car.

 


 

*Note that I have used the same method so that duplications are standardized, though not eradicated.  An agent will sometimes show a property as being in two different areas even though a property technically cannot exist in two places at the same time.  For instance, a property in Juanita might show as both Juanita (area 600) and Kirkland (area 560) since Juanita is "in" Kirkland.  Also, since I compile the stats using $3 mil to $4 mil and then $2 mil to $3 mil, a property at exactly $3mil would show in both categories.  Since we are looking for the up and down trends, these built in duplications should not affect the assumptions made generally from the stats.

I decided to go with YTD on the solds rather than 6 mos so when we are finished at year end, we have true 2006 figures.  In the original post I went a true 6 mos back into December of 2005.  As of today YTD would be a tad over 6 mos.

These are for all of King County compiled via NWMLS by hand.  Not by using the mls stat feature.  I do a preview count of every single sub-segment noted, which involves 32 separate and distinct searches. The mls will only go up to 250, so as the number grows in the sold between $1 mil and $1.25 mil, I need to break out into two categories of less than 250 homes.

 


 

**Of special note, the solds in the original post for 4 to 5 mil were obviously out of whack, so I edited the original post to change 22 sold to ? sold.  Since only 8 have sold YTD, that number must have included all statuses for that category or else there were a lot of them at year end of 2005.  Let's track it forward from 8 and disregard the original 22.

 


 

As with all stats, there are many ways to compile them.  As long as we stay with apples to apples, we are safe as long as we are tracking the trend and not being anal about the actual houses involved.  To remove the duplications for purity sake, would not be worth the time spent viewing each and every property to remove them.


 

 


 

More on Real Estate Commissions

Jul. 13, 2006

For up to date info on the Real Estate Commission controversey from The Real Deal click HERE.

Who Pays the Commission

Jul. 13, 2006
Categorized in: BUYING A HOME

 


 

As most of my readers know, I have been experimenting with negotiating and/or simply giving back a portion of the buyer agent commission since February of this year.

I had a very interesting call from an agent wanting to explore this concept.  It was great tossing this around for an hour or so with another real estate professional.  Most agents don't want to talk about the buyer having any say in the real estate commission.  It's convenient to say that the seller pays the commission.  The agent who called me asked if I felt the buyer paid the whole commission.  I responded that from a real estate professional's standpoint, the best way to think about commissions is to apply the wisdom of Solomon and keep the issues and the commission separated.  When you are the buyer's agent you don't know or care what the listing agent is being paid.  So leave that between the seller and the seller's agent..  Look at your buyer client as if he is the one paying you whatever you will receive at the end, and treat the buyer accordingly.  That is the only way to treat people as you should and never favor the seller when you are representing a buyer.

The seller pays the listing agent and the buyer pays the buyer's agent.  He asked how I determine a fair fee as you don't know how difficult the transaction will be when you first meet the buyer.  I asked him how he sets a fee with the seller up front, not knowing how long it will take to sell the house?  Apply the same logic to a buyer.  The more we negotiate the fee with buyers, the better we get at evaluating a fair price up front, the same as we have always done with sellers.

In the first transactions, and in most transactions of $300,000 or less, I simply credit the buyer at the end with what I feel is representative of "an overpayment" to me.  This surprises them and makes them happy.  At the lowest sale prices, under $200,000, I do not usually give a rebate.  For buyers who approach me wanting to purchase over $500,000, I offer the buyer agent fee negotiation up front after I "interview" them.

A buyer doesn't have to ask for a fee reduction with me.  As I experiment with different price and different methods of fee negotiation, it gets easier and I get better at it.  So far all of the clients have been happy with the result.

I wish more agents would discuss the issue so that we would all get better at treating buyer clients with the same dignity and respect with which we treat seller clients.  Telling buyers your service is "free" is insulting to their intelligence.  It's more like saying "It's none of your business what I am getting paid to represent you".  Clearly no one believes that it is none of their business. 

With Buyer Agent Fees getting higher and higher with even builders offering 4% Commissions or $5,000 bonuses to "selling agent", we as an industry need to agree that the buyer does have some say in the matter.  Or we simply have to offer the excessive amount back to the buyer, without the buyer having to ask for it.  We are not mercenaries bringing lambs to the slaughter who encourage buyers to purchase the house that offers us the most money...we can't be that...and yet, unfortunately, most just don't see it that way...yet.

Rain City Guide

Jul. 11, 2006

In response to Dustin's post today at Rain City Guide, I created a huge Kirkland linking post over on my Kirkland Blog.

Lots of good resources in those hyperlinks in the post for people interested in Seattle real estate and Kirkland "stuff".

King County Stats

Jul. 10, 2006

Ardell_King.gif

I just received the email below from Pacific Northwest Title Company.  I thought it was interesting.  Hope you do too.


Here's a look at the last month's listings by county:

King County reported 6,489 single-family homes for sale. That's an increase of 951 from June 2005 and 462 from May.


 

Snohomish County had 3,483 detached homes on the market last month, up from 2,747 a year earlier and 3,255 in May.


 

In Pierce County, 5,098 single-family homes were available last month, up 1,634 from last June and 381 from May.


 

Mercer Island's median single-family home price is $998,250 making it the county's second-most-expensive area.


In Pierce County, 5,098 single-family homes were available last month, up 1,634 from last June and 381 from May.


Snohomish County had 3,483 detached homes on the market last month, up from 2,747 a year earlier and 3,255 in May.


King County reported 6,489 single-family homes for sale. That's an increase of 951 from June 2005 and 462 from May.


Others in the top five are West Bellevue (median of $1.187 million), Queen Anne/Magnolia ($699,950), South Bellevue ($635,500) and Redmond/Carnation ($599,950).


One of the main reasons I find this most interesting is we know sales are down, but the above dispells the myth that sales are down because inventory is down, meaning you can't sell more if more are not for sale.  The above stats say that there are in fact MORE for sale, not less.  I will have to hand count the second quarter and compare that to the first quarter of this year and the second quarter of last year, to fully answer this question.

Stay tuned...I'll try to report those stats by the end of the week.

 


Multiple Offers - Seller Response

Jun. 15, 2006
Categorized in: BUYING A HOME

Using Escalation Clauses to "beat" the highest offer, is a relatively new concept.  Before Escalation Clauses, when we received more than one offer on a property, the buyers were often put on "Notice of Final and Best".  They each put their best offer in a sealed envelope, the envelopes were opened all at the same time.  If the seller was lucky, one stood out from the crowd by a substantial margin, and that person got the house.

Let's say the owner receives ten offers.  How does the seller choose from those ten offers?  Sometimes receiving too many offers is overwhelming, and the seller doesn't like having the fate of ten families, all wanting his house, in his hands. 

As a listing agent representing the seller, I would recommend evaluating the buyer qualifications, as the first consideration.  Let's say three of the ten are cash offers.  The other seven may be set aside without consideration for now, and the three cash offers may be given a notice of final and best.  If one of the cash offers is also the highest offer, possibly that one would be accepted on the spot and one or two others would be offered 1st and 2nd backup position.  You can counter the three cash offers, but if you tick off all three, you lose your three best buyers, so not necessarily a good move.  Better to counter one at a time quickly, before the other offers expire, so you only lose one at a time.

The cash offer is given first consideration because when a property bids up over the asking price, it may be bidding up over the amount at which it can appraise.   If the seller accepts the highest offer, without regard to the loan amount, he loses the other 9 when he accepts one. That one can fall apart when the property doesn't appraise, which can leave him with nothing.  Going from ten offers to no sale at all, is painful.  So you pull the ones with the most cash forward.  All cash, then those with more than 20% down and if you have 3 to 5 offers, you reject the zero down to 20% down offers on the spot and counter the higher cash available bidders.

Escalation Clauses have become popular, because buyers are somewhat assured that they are not paying more than X dollars, more than the next highest bidder.  But the Seller does not have to accommodate that convenience.  Most escalation clauses are only $1,000 more than the highest offer.  Often $1,000 more is just not enough to announce a winner.  Given a choice between $1,000 more, and someone the seller likes best or someone the seller feels likes their "home" best, often the seller will choose based on "touchy feely" reasons, without regard to the $1,000 difference in offer price.

The MLS cautions agents regarding using Escalation Clauses, and in fact recommends that the seller reject them all, and tell the buyers to submit their highest, final and best offer, with NO Escalation Clauses.

So what the heck is a buyer to do when their hands are tied when the seller announces "Notice of Final and Best...NO Escalation Clauses?!"

Fact is, if 10 buyers stay in the game through "final and best", 9 people will lose.  Most often, not all 10 participate in the final round, increasing your odds.  This is where you really have to have a good relationship with your Buyer's Agent.  Often the Buyer's Agent knows a lot more than you think they know.  The listing agent has given them little clues in conversations that might help you. Their gut instincts should be trusted. 

There are no guarantees, as 9 must lose this house.  But if you can't turn to your agent and follow their advice, and then live with the result, you may need to come up with your best offer all on your own.  If you don't get the house, you should think hard about why you didn't just rely on the advices of your Buyer's Agent.  That agent knows you best, or should, and should be the person in the mix who can give you the best recommendation regarding what you should do.

You should discuss every possible option with your agent, including putting in a huge escalation clause of $5,000 to $10,000 to get the seller's attention, even though you were told not to.  Sometimes the agent will recommend this, but it has to be a large enough increment to get the seller's attention.  There is a famous "case" settled out of court, where the Buyer's Agent did just that, AFTER the buyers were told the bidding was OVER.

The most important thing to do is to pretend you are the SELLER when you are making an offer, and forget for a minute that you are the buyer.  In life, you should always put yourself on the other side of the table, when considering what to do next.  If you would get ticked off if someone puts an escalation clause, after you told them not to, then don't do that.  Expect the seller to do exactly what YOU would do, if you were in his position.  That usually works best.


Excerpt from Escalation Clause Instructions:  

"No matter who you represent, use of this form is risky and requires utmost care and diligence in order to protect your client. NWMLS does not recommend the use of escalation provisions, and this form is provided merely as a courtesy to our members who have been seeking a standard form for consistency." ADVICE ON USE OF THE FORM. Because of the risks inherent in the use of escalation...(seller) may reject all of the offers and demand that all interested parties make their highest and best offers without escalation provisions."
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